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District of Columbia / Ouc

Agency file

Ouc

Source file: District of Columbia — Public Employee Salary / ingested Jun 18, 2026

The Ouc is a government agency that delivers public services and programs within its jurisdiction.

In 2024, this agency had 405 employees with median total compensation of $74,599; the highest distinct record was $231,631.

Year
2024
Employees
405
Median total
$74,599
Highest record
$231,631

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$39,950$137,120+

How 2024 total compensation is spread across the 405 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($74,599) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$80,204 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$51,707
$63,711
$74,599
$97,317
$106,658

The pay ladder for this department. Someone at the 90th percentile earns $106,658 — more than 90% of the department; the 10th percentile earns $51,707. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 6

Janice WashingtonMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$72,721
Hire date
2008/03/31
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
46,202

Payroll for Janice Washington (Customer Service Representativ, Ouc) may cover more than one person; together they account for $72,721 in 2024.

Diana Dolmo

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/02/06
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,534

Diana Dolmo holds the role of Customer Service Representativ at Ouc. Hired in 2006, they have about 18 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Doreen Carr

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2004/11/01
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,680

Doreen Carr works as a Customer Service Representative for Ouc. Hired in 2004, they have about 20 years of service. Doreen earned $72,721 in 2024. Their pay grade is 08.

Robin Ford

Telecommunications Transcripti/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/08/21
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,688

Robin Ford works as a Telecommunications Transcripti for Ouc. Hired in 2006, they have about 18 years of service. Robin earned $72,721 in 2024. Their pay grade is 08.

Lisa Atkinson

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
1999/10/08
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,753

Lisa Atkinson holds the role of Customer Service Representativ at Ouc. Hired in 1999, they have about 25 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Sumie Sasagawa Coleman

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2002/10/21
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,854

Sumie Sasagawa Coleman works as a Customer Service Representativ for Ouc. Their tenure dates to 2002, about 22 years. Sumie earned $72,721 in 2024. Their pay grade is 08.

Michelle Enoch

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2003/06/16
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,906

Michelle Enoch holds the role of Customer Service Representative at Ouc. Hired in 2003, they have about 21 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Spozmai Sarwar

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2005/01/12
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,962

Spozmai Sarwar is a Customer Service Representative at Ouc. They have served since 2005 (about 19 years). 2024 total compensation came to $72,721. They are classified at grade 08.

Nicole Pope-Montgomery

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/06/26
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,371

Nicole Pope-Montgomery is a Customer Service Representativ at Ouc. They have served since 2006 (about 18 years). 2024 total compensation came to $72,721. They are classified at grade 08.

Dereece Collington

Telecommunications Transcripti/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2015/09/21
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,384

Dereece Collington holds the role of Telecommunications Transcripti at Ouc. They have served since 2015 (about 9 years). In 2024, their total compensation was $72,721. Their pay grade is 08.

Angela Burrell

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2008/04/14
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,431

Angela Burrell is a Customer Service Representativ at Ouc. Hired in 2008, they have about 16 years of service. 2024 total compensation came to $72,721. They are classified at grade 08.

Juan-Martin Zanelli

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/12/26
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,657

Juan-Martin Zanelli holds the role of Customer Service Representativ at Ouc. Hired in 2006, they have about 18 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Shadonna Zackery

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
1994/06/22
Pay grade
08

Source-specific fields

Appointment Type
Management Supervisory Service - Regular
Record ID
37,662

At Ouc, Shadonna Zackery serves as a Customer Service Representative. Hired in 1994, they have about 30 years of service. Their 2024 pay totaled $72,721. They are classified at grade 08.

Patracia Fowler

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2018/04/30
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,490

Patracia Fowler holds the role of Dispatcher at Ouc. Their tenure dates to 2018, about 6 years. In 2024, their total compensation was $72,263. Their pay grade is 10.

Demi Tate

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2022/07/05
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
46,212

At Ouc, Demi Tate serves as a Dispatcher. Their tenure dates to 2022, about 2 years. Their 2024 pay totaled $72,263. They are classified at grade 10.

Sandra Lewter

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2025/09/08
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,693

At Ouc, Sandra Lewter serves as a Dispatcher. Records show a hire date of 2025/09/08. Their 2024 pay totaled $72,263. They are classified at grade 10.

Vernon White

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2023/09/25
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
46,692

At Ouc, Vernon White serves as a Dispatcher. Hired in 2023, they have about a year of service. Their 2024 pay totaled $72,263. They are classified at grade 10.

Shanice Wilson

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2025/04/21
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,771

At Ouc, Shanice Wilson serves as a Dispatcher. Records show a hire date of 2025/04/21. Their 2024 pay totaled $72,263. They are classified at grade 10.

Von Powell

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2017/10/30
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,772

Von Powell holds the role of Dispatcher at Ouc. Hired in 2017, they have about 7 years of service. In 2024, their total compensation was $72,263. Their pay grade is 10.

Tyeesha Webber

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2023/02/27
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,792

Tyeesha Webber holds the role of Dispatcher at Ouc. Their tenure dates to 2023, about a year. In 2024, their total compensation was $72,263. Their pay grade is 10.

Jessica Colebank

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2025/06/16
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,808

At Ouc, Jessica Colebank serves as a Dispatcher. Records show a hire date of 2025/06/16. Their 2024 pay totaled $72,263. They are classified at grade 10.

Shakeyla Williams

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2025/05/19
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,826

Shakeyla Williams works as a Dispatcher for Ouc. Their hire date on record is 2025/05/19. Shakeyla earned $72,263 in 2024. Their pay grade is 10.

Maya Weaks

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2020/11/09
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,915

At Ouc, Maya Weaks serves as a Dispatcher. Hired in 2020, they have about 4 years of service. Their 2024 pay totaled $72,263. They are classified at grade 10.

Taylor Ibrahim

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2023/07/31
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,393

Taylor Ibrahim works as a Dispatcher for Ouc. They have served since 2023 (about a year). Taylor earned $72,263 in 2024. Their pay grade is 10.

Michael Covington

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2021/01/04
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,434

At Ouc, Michael Covington serves as a Dispatcher. They have served since 2021 (about 3 years). Their 2024 pay totaled $72,263. They are classified at grade 10.

Nakibar Loney

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2025/06/16
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,573

Nakibar Loney holds the role of Dispatcher at Ouc. Their hire date on record is 2025/06/16. In 2024, their total compensation was $72,263. Their pay grade is 10.

Yasha Hinds

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2014/03/31
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,595

At Ouc, Yasha Hinds serves as a Dispatcher. Hired in 2014, they have about 10 years of service. Their 2024 pay totaled $72,263. They are classified at grade 10.

Darlene Johnson

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2022/07/05
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,603

Darlene Johnson is a Dispatcher at Ouc. Hired in 2022, they have about 2 years of service. 2024 total compensation came to $72,263. They are classified at grade 10.

Tenaj Gueory

Dispatcher/Ouc

2024 total comp
$72,263
Base pay
$0
Overtime
$0
Other pay
$72,263
Benefits
$0
Total compensation
$72,263
Hire date
2022/01/18
Pay grade
10

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,651

Tenaj Gueory is a Dispatcher at Ouc. Hired in 2022, they have about 2 years of service. 2024 total compensation came to $72,263. They are classified at grade 10.

Shannon Carr

311 Operations Team Leader/Ouc

2024 total comp
$72,088
Base pay
$0
Overtime
$0
Other pay
$72,088
Benefits
$0
Total compensation
$72,088
Hire date
2011/06/27
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,865

Shannon Carr is a 311 Operations Team Leader at Ouc. Their tenure dates to 2011, about 13 years. 2024 total compensation came to $72,088. They are classified at grade 09.

Janay Bailey

Telecomm Equipment Operator/Ouc

2024 total comp
$70,923
Base pay
$0
Overtime
$0
Other pay
$70,923
Benefits
$0
Total compensation
$70,923
Hire date
2016/06/27
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,506

Janay Bailey is a Telecomm Equipment Operator at Ouc. Hired in 2016, they have about 8 years of service. 2024 total compensation came to $70,923. They are classified at grade 08.

Me'Shel Davis

Telecomm Equipment Operator/Ouc

2024 total comp
$70,923
Base pay
$0
Overtime
$0
Other pay
$70,923
Benefits
$0
Total compensation
$70,923
Hire date
2018/04/17
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,514

Me'Shel Davis works as a Telecomm Equipment Operator for Ouc. Their tenure dates to 2018, about 6 years. Me'Shel earned $70,923 in 2024. Their pay grade is 08.

Kenya Raymond

Telecomm Equipment Operator/Ouc

2024 total comp
$70,923
Base pay
$0
Overtime
$0
Other pay
$70,923
Benefits
$0
Total compensation
$70,923
Hire date
2016/09/06
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,376

Kenya Raymond is a Telecomm Equipment Operator at Ouc. Their tenure dates to 2016, about 8 years. 2024 total compensation came to $70,923. They are classified at grade 08.

Thearl Green

Customer Service Representativ/Ouc

2024 total comp
$70,919
Base pay
$0
Overtime
$0
Other pay
$70,919
Benefits
$0
Total compensation
$70,919
Hire date
2006/06/12
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,818

Thearl Green is a Customer Service Representativ at Ouc. They have served since 2006 (about 18 years). 2024 total compensation came to $70,919. They are classified at grade 08.

Laverne Best

Customer Service Representativ/Ouc

2024 total comp
$70,919
Base pay
$0
Overtime
$0
Other pay
$70,919
Benefits
$0
Total compensation
$70,919
Hire date
2006/06/12
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,893

At Ouc, Laverne Best serves as a Customer Service Representativ. They have served since 2006 (about 18 years). Their 2024 pay totaled $70,919. They are classified at grade 08.

Sharday Roberts

Information Technology Special/Ouc

2024 total comp
$70,102
Base pay
$0
Overtime
$0
Other pay
$70,102
Benefits
$0
Total compensation
$70,102
Hire date
2016/09/06
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,582

Sharday Roberts holds the role of Information Technology Special at Ouc. Their tenure dates to 2016, about 8 years. In 2024, their total compensation was $70,102. Their pay grade is 09.

Cierra Drumgoole

Training Specialist/Ouc

2024 total comp
$69,770
Base pay
$0
Overtime
$0
Other pay
$69,770
Benefits
$0
Total compensation
$69,770
Hire date
2023/03/27
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,665

Cierra Drumgoole holds the role of Training Specialist at Ouc. They have served since 2023 (about a year). In 2024, their total compensation was $69,770. Their pay grade is 09.

Jennine Mattox

Training Specialist/Ouc

2024 total comp
$69,481
Base pay
$0
Overtime
$0
Other pay
$69,481
Benefits
$0
Total compensation
$69,481
Hire date
2016/07/11
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,567

Jennine Mattox is a Training Specialist at Ouc. Their tenure dates to 2016, about 8 years. 2024 total compensation came to $69,481. They are classified at grade 11.

Cynthia NevelsMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$69,117
Hire date
2011/07/18
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
46,216

This Customer Service Representativ record at Ouc for Cynthia Nevels may represent several individuals, totaling $69,117 in 2024.

Zarnita MarshallMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$69,117
Hire date
2010/01/04
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,923

Zarnita Marshall appears in Ouc payroll as a Customer Service Representativ, with $69,117 reported in 2024 — this entry may combine more than one individual of the same name.