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District of Columbia / Ouc / Customer Service Representative

Job-title file

Customer Service Representative

Carry out the duties of this position in support of the agency's public mission.

36 employees hold this title in Ouc. Median total compensation for the role is $49,673, below the department median of $74,599.

Employees
36
Role median
$49,673
Agency median
$74,599
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$46,437$72,721+

How total compensation varies among the 36 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Doreen Carr

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2004/11/01
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,680

Doreen Carr works as a Customer Service Representative for Ouc. Hired in 2004, they have about 20 years of service. Doreen earned $72,721 in 2024. Their pay grade is 08.

Michelle Enoch

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2003/06/16
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,906

Michelle Enoch holds the role of Customer Service Representative at Ouc. Hired in 2003, they have about 21 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Spozmai Sarwar

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2005/01/12
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,962

Spozmai Sarwar is a Customer Service Representative at Ouc. They have served since 2005 (about 19 years). 2024 total compensation came to $72,721. They are classified at grade 08.

Shadonna Zackery

Customer Service Representative/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
1994/06/22
Pay grade
08

Source-specific fields

Appointment Type
Management Supervisory Service - Regular
Record ID
37,662

At Ouc, Shadonna Zackery serves as a Customer Service Representative. Hired in 1994, they have about 30 years of service. Their 2024 pay totaled $72,721. They are classified at grade 08.

Jasmine Horton

Customer Service Representative/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2019/06/24
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,793

Jasmine Horton is a Customer Service Representative at Ouc. Their tenure dates to 2019, about 5 years. 2024 total compensation came to $63,711. They are classified at grade 08.

Lashell Walker

Customer Service Representative/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2019/07/29
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,382

At Ouc, Lashell Walker serves as a Customer Service Representative. Their tenure dates to 2019, about 5 years. Their 2024 pay totaled $63,711. They are classified at grade 08.

Marcia Gaskin

Customer Service Representative/Ouc

2024 total comp
$60,107
Base pay
$0
Overtime
$0
Other pay
$60,107
Benefits
$0
Total compensation
$60,107
Hire date
2020/04/27
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,637

Marcia Gaskin is a Customer Service Representative at Ouc. Their tenure dates to 2020, about 4 years. 2024 total compensation came to $60,107. They are classified at grade 08.

Marquita BurgessMay be multiple

Customer Service Representative/Ouc

2024 total comp
$56,820
Hire date
2020/07/20
Pay grade
07

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,412

Marquita Burgess appears in Ouc payroll as a Customer Service Representative, with $56,820 reported in 2024 — this entry may combine more than one individual of the same name.

Van Thomas

Customer Service Representative/Ouc

2024 total comp
$51,291
Base pay
$0
Overtime
$0
Other pay
$51,291
Benefits
$0
Total compensation
$51,291
Hire date
2008/09/15
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,757

Van Thomas is a Customer Service Representative at Ouc. Hired in 2008, they have about 16 years of service. 2024 total compensation came to $51,291. They are classified at grade 06.

Charles Smith

Customer Service Representative/Ouc

2024 total comp
$51,291
Base pay
$0
Overtime
$0
Other pay
$51,291
Benefits
$0
Total compensation
$51,291
Hire date
2022/09/12
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,852

At Ouc, Charles Smith serves as a Customer Service Representative. They have served since 2022 (about 2 years). Their 2024 pay totaled $51,291. They are classified at grade 06.

Kalvin Luces

Customer Service Representative/Ouc

2024 total comp
$51,291
Base pay
$0
Overtime
$0
Other pay
$51,291
Benefits
$0
Total compensation
$51,291
Hire date
2022/08/15
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,858

Kalvin Luces works as a Customer Service Representative for Ouc. Their tenure dates to 2022, about 2 years. Kalvin earned $51,291 in 2024. Their pay grade is 06.

Tirrell Westfield

Customer Service Representative/Ouc

2024 total comp
$51,291
Base pay
$0
Overtime
$0
Other pay
$51,291
Benefits
$0
Total compensation
$51,291
Hire date
2022/08/15
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,502

Tirrell Westfield is a Customer Service Representative at Ouc. Hired in 2022, they have about 2 years of service. 2024 total compensation came to $51,291. They are classified at grade 06.

Trinity Saunders

Customer Service Representative/Ouc

2024 total comp
$51,291
Base pay
$0
Overtime
$0
Other pay
$51,291
Benefits
$0
Total compensation
$51,291
Hire date
2022/09/12
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,508

Trinity Saunders works as a Customer Service Representative for Ouc. They have served since 2022 (about 2 years). Trinity earned $51,291 in 2024. Their pay grade is 06.

Khadijah Anderson

Customer Service Representative/Ouc

2024 total comp
$51,291
Base pay
$0
Overtime
$0
Other pay
$51,291
Benefits
$0
Total compensation
$51,291
Hire date
2022/08/15
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,605

Khadijah Anderson is a Customer Service Representative at Ouc. Their tenure dates to 2022, about 2 years. 2024 total compensation came to $51,291. They are classified at grade 06.

Aisha Onley

Customer Service Representative/Ouc

2024 total comp
$49,673
Base pay
$0
Overtime
$0
Other pay
$49,673
Benefits
$0
Total compensation
$49,673
Hire date
2023/08/14
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
35,297

Aisha Onley holds the role of Customer Service Representative at Ouc. They have served since 2023 (about a year). In 2024, their total compensation was $49,673. Their pay grade is 06.

Sherese Jones

Customer Service Representative/Ouc

2024 total comp
$49,673
Base pay
$0
Overtime
$0
Other pay
$49,673
Benefits
$0
Total compensation
$49,673
Hire date
2023/08/14
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,857

At Ouc, Sherese Jones serves as a Customer Service Representative. Hired in 2023, they have about a year of service. Their 2024 pay totaled $49,673. They are classified at grade 06.

Deyonna Lyons

Customer Service Representative/Ouc

2024 total comp
$49,673
Base pay
$0
Overtime
$0
Other pay
$49,673
Benefits
$0
Total compensation
$49,673
Hire date
2023/08/14
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,867

Deyonna Lyons works as a Customer Service Representative for Ouc. Their tenure dates to 2023, about a year. Deyonna earned $49,673 in 2024. Their pay grade is 06.

Lorna Eaton

Customer Service Representative/Ouc

2024 total comp
$49,673
Base pay
$0
Overtime
$0
Other pay
$49,673
Benefits
$0
Total compensation
$49,673
Hire date
2023/07/17
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,875

Lorna Eaton is a Customer Service Representative at Ouc. Their tenure dates to 2023, about a year. 2024 total compensation came to $49,673. They are classified at grade 06.

Charles Hobbs

Customer Service Representative/Ouc

2024 total comp
$49,673
Base pay
$0
Overtime
$0
Other pay
$49,673
Benefits
$0
Total compensation
$49,673
Hire date
2023/07/17
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,498

At Ouc, Charles Hobbs serves as a Customer Service Representative. Their tenure dates to 2023, about a year. Their 2024 pay totaled $49,673. They are classified at grade 06.

Stephon Vereene

Customer Service Representative/Ouc

2024 total comp
$49,673
Base pay
$0
Overtime
$0
Other pay
$49,673
Benefits
$0
Total compensation
$49,673
Hire date
2012/09/10
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,503

Stephon Vereene is a Customer Service Representative at Ouc. Their tenure dates to 2012, about 12 years. 2024 total compensation came to $49,673. They are classified at grade 06.

Faryn Keith

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,492

At Ouc, Faryn Keith serves as a Customer Service Representative. They have served since 2024 (under a year). Their 2024 pay totaled $48,055. They are classified at grade 06.

Paula Tolliver

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2023/03/27
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,564

At Ouc, Paula Tolliver serves as a Customer Service Representative. Their tenure dates to 2023, about a year. Their 2024 pay totaled $48,055. They are classified at grade 06.

Brian Dinkins

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2008/02/04
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,667

Brian Dinkins holds the role of Customer Service Representative at Ouc. Their tenure dates to 2008, about 16 years. In 2024, their total compensation was $48,055. Their pay grade is 06.

Kimberly Thompson

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/08/26
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,704

Kimberly Thompson works as a Customer Service Representative for Ouc. Their tenure dates to 2024, under a year. Kimberly earned $48,055 in 2024. Their pay grade is 06.

Rodney Hollins

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/09/09
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,732

Rodney Hollins works as a Customer Service Representative for Ouc. They have served since 2024 (under a year). Rodney earned $48,055 in 2024. Their pay grade is 06.

David Wade

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2023/03/27
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,880

David Wade works as a Customer Service Representative for Ouc. Their tenure dates to 2023, about a year. David earned $48,055 in 2024. Their pay grade is 06.

Diamond Wilson

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2019/11/25
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,912

At Ouc, Diamond Wilson serves as a Customer Service Representative. Hired in 2019, they have about 5 years of service. Their 2024 pay totaled $48,055. They are classified at grade 06.

Lanijiah Williams

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,398

Lanijiah Williams holds the role of Customer Service Representative at Ouc. They have served since 2024 (under a year). In 2024, their total compensation was $48,055. Their pay grade is 06.

Elexus Brown

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,414

Elexus Brown holds the role of Customer Service Representative at Ouc. Hired in 2024, they have under a year of service. In 2024, their total compensation was $48,055. Their pay grade is 06.

Cherrise Capers

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2024/09/09
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,429

At Ouc, Cherrise Capers serves as a Customer Service Representative. Their tenure dates to 2024, under a year. Their 2024 pay totaled $48,055. They are classified at grade 06.

Stacey Lincoln

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2011/05/10
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,480

Stacey Lincoln holds the role of Customer Service Representative at Ouc. They have served since 2011 (about 13 years). In 2024, their total compensation was $48,055. Their pay grade is 06.

Travon Boomer

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2023/08/14
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,507

Travon Boomer holds the role of Customer Service Representative at Ouc. Hired in 2023, they have about a year of service. In 2024, their total compensation was $48,055. Their pay grade is 06.

Morgan Drumming

Customer Service Representative/Ouc

2024 total comp
$48,055
Base pay
$0
Overtime
$0
Other pay
$48,055
Benefits
$0
Total compensation
$48,055
Hire date
2016/03/21
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
37,510

Morgan Drumming holds the role of Customer Service Representative at Ouc. Their tenure dates to 2016, about 8 years. In 2024, their total compensation was $48,055. Their pay grade is 06.

Alexis Mason

Customer Service Representative/Ouc

2024 total comp
$46,437
Base pay
$0
Overtime
$0
Other pay
$46,437
Benefits
$0
Total compensation
$46,437
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
35,594

At Ouc, Alexis Mason serves as a Customer Service Representative. Hired in 2024, they have under a year of service. Their 2024 pay totaled $46,437. They are classified at grade 06.

London Townsend

Customer Service Representative/Ouc

2024 total comp
$46,437
Base pay
$0
Overtime
$0
Other pay
$46,437
Benefits
$0
Total compensation
$46,437
Hire date
2024/12/30
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Temporary
Record ID
36,662

At Ouc, London Townsend serves as a Customer Service Representative. Their tenure dates to 2024, under a year. Their 2024 pay totaled $46,437. They are classified at grade 06.

Feir Pace

Customer Service Representative/Ouc

2024 total comp
$46,437
Base pay
$0
Overtime
$0
Other pay
$46,437
Benefits
$0
Total compensation
$46,437
Hire date
2024/01/16
Pay grade
06

Source-specific fields

Appointment Type
Career Service - Term
Record ID
36,736

Feir Pace holds the role of Customer Service Representative at Ouc. They have served since 2024 (under a year). In 2024, their total compensation was $46,437. Their pay grade is 06.