Miami-Dade County / Community Information & Technology / 311 Call Center Specialist

Job-title file

311 Call Center Specialist

Carry out the duties of this position in support of the agency's public mission.

56 employees hold this title in Community Information & Technology. Median total compensation for the role is $71,032, below the department median of $119,191.

Employees: 56
Role median: $71,032
Agency median: $119,191
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$53,617$81,022+

How total compensation varies among the 56 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 2

Lorenzo Andre

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: JAWOAN

Source-specific fields

Globalid: 0826ea70-7e6d-4c99-82a0-f9df287f5d1f
Grosspaylastpaycheck: 2200.13
Grossytd: 25738.63
Record ID: 3,235

Lorenzo Andre is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Naida Cumbermack

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 8c353386-9b15-4367-8f35-b8fdc6c743a1
Grosspaylastpaycheck: 2200.13
Grossytd: 25476.45
Record ID: 3,658

Naida Cumbermack works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Naida earned $56,073 in 2026.

Danny Clavero

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 4e96026f-091c-47ff-ac3d-644fdc997b8b
Grosspaylastpaycheck: 690.46
Grossytd: 5171.98
Record ID: 3,838

Danny Clavero works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Danny earned $56,073 in 2026.

Charlene Lewis

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 69a97a04-e3ba-4424-aab8-92cdfe39d7e3
Grosspaylastpaycheck: 2173.16
Grossytd: 24564.48
Record ID: 3,908

Charlene Lewis holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $56,073.

Ebed Martinez

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 06148980-dd35-41b6-8460-ea9680ba5964
Grosspaylastpaycheck: 2200.13
Grossytd: 25748.92
Record ID: 4,060

Ebed Martinez is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Jenncy Portillo Castillo

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: daec68fb-5b79-4095-89e7-f1eb32f5dae9
Grosspaylastpaycheck: 2220.35
Grossytd: 25580.6
Record ID: 4,228

Jenncy Portillo Castillo is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Gabriella Lopez

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: ALEJANDRA

Source-specific fields

Globalid: 8b0c3e16-f366-4f11-be3b-61e58ae6e3ed
Grosspaylastpaycheck: 1994.57
Grossytd: 25206.5
Record ID: 4,232

Gabriella Lopez holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $56,073.

Lawrence Rosenbaum

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: M

Source-specific fields

Globalid: 4511194e-2d5f-4ea9-b325-88ce1ac53339
Grosspaylastpaycheck: 2200.13
Grossytd: 25495.85
Record ID: 4,264

Lawrence Rosenbaum works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Lawrence earned $56,073 in 2026.

Nate Nunnally

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 7fac3b78-97db-405a-b475-f62410aa7fbf
Grosspaylastpaycheck: 2200.13
Grossytd: 25853.06
Record ID: 4,309

At Community Information & Technology, Nate Nunnally serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $56,073.

Wilbert Marcelon

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 4438ab11-8e52-4411-b954-43d345361d57
Grosspaylastpaycheck: 2200.13
Grossytd: 25628.05
Record ID: 4,356

Wilbert Marcelon works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Wilbert earned $56,073 in 2026.

Anthony Valdivia

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073

Source-specific fields

Globalid: 1702e97f-7a52-4e0d-91b2-6192754c7a71
Grosspaylastpaycheck: 2200.13
Grossytd: 25839.72
Record ID: 4,456

Anthony Valdivia works as a 311 Call Center Specialist for Community Information & Technology within Mdc. Anthony earned $56,073 in 2026.

Yohama Villamil

311 Call Center Specialist/Community Information & Technology

2026 total comp

$56,073

Sub-department: MDC
Base pay: $56,073
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,073
Middle name: I

Source-specific fields

Globalid: d06118a6-b589-4ba5-b5aa-5a1c2378e924
Grosspaylastpaycheck: 2200.12
Grossytd: 25810.5
Record ID: 4,603

Yohama Villamil is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $56,073.

Judelsys Acosta

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: MDC
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617

Source-specific fields

Globalid: 415f177a-b9bd-496c-afc6-1016bdfda712
Grosspaylastpaycheck: 2105.67
Grossytd: 20372.89
Record ID: 3,570

At Community Information & Technology, Judelsys Acosta serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $53,617.

Branden Cabrera

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: MDC
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617
Middle name: GABRIEL

Source-specific fields

Globalid: 55a47742-7fd2-4e59-815a-58fa3e908f55
Grosspaylastpaycheck: 1764.11
Grossytd: 19659.72
Record ID: 3,936

At Community Information & Technology, Branden Cabrera serves as a 311 Call Center Specialist within Mdc. Their 2026 pay totaled $53,617.

Elizabeth Paladino

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: MDC
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617
Middle name: JUNIETTE

Source-specific fields

Globalid: 236083b5-08be-4eee-be60-8b0cfad4d01a
Grosspaylastpaycheck: 2105.66
Grossytd: 22558.52
Record ID: 4,114

Elizabeth Paladino is a 311 Call Center Specialist at Community Information & Technology within Mdc. 2026 total compensation came to $53,617.

Jorge Serra

311 Call Center Specialist/Community Information & Technology

2026 total comp

$53,617

Sub-department: MDC
Base pay: $53,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,617
Middle name: LUIS

Source-specific fields

Globalid: 62815bf2-7107-449a-a479-cd9be58c034c
Grosspaylastpaycheck: 1796.34
Grossytd: 19602.91
Record ID: 4,140

Jorge Serra holds the role of 311 Call Center Specialist at Community Information & Technology within Mdc. In 2026, their total compensation was $53,617.