City and County of San Francisco / City Administrator / Customer Service Agent

Job-title file

Customer Service Agent

Carry out the duties of this position in support of the agency's public mission.

86 employees hold this title in City Administrator. Median total compensation for the role is $151,849, above the department median of $151,053.

Employees: 86
Role median: $151,849
Agency median: $151,053
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$465$169,594+

How total compensation varies among the 86 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 3

Michael Smith

Customer Service Agent/City Administrator

2025 total comp

$16,036

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $14,379
Overtime: $0
Other pay: $538
Benefits: $1,118
Total compensation: $16,036
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.16

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $1,118
Total Salary: $14,917

Michael Smith is a Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. They work temporary exempt, 0.16 FTE. 2025 total compensation came to $16,036. Union affiliation: SEIU, Local 1021, Misc.

Marcel Williams

Customer Service Agent/City Administrator

2025 total comp

$12,484

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $3,583
Overtime: $0
Other pay: $6,821
Benefits: $2,080
Total compensation: $12,484
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $691
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $812

Marcel Williams is a Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. They work permanent civil service. 2025 total compensation came to $12,484. Their bargaining unit is SEIU, Local 1021, Misc.

Ali Bhumbla

Customer Service Agent/City Administrator

2025 total comp

$12,273

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $11,060
Overtime: $0
Other pay: $358
Benefits: $856
Total compensation: $12,273
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.12

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $856
Total Salary: $11,417

At City Administrator, Ali Bhumbla serves as a Customer Service Agent within Pub Relations & Specialist Assts. They work temporary exempt, 0.12 FTE. Their 2025 pay totaled $12,273. They are represented by SEIU, Local 1021, Misc.

Joning Adams

Customer Service Agent/City Administrator

2024 total comp

$2,812

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $0
Overtime: $0
Other pay: $749
Benefits: $2,063
Total compensation: $2,812
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $2,006
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $57

Joning Adams is a Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. They work temporary exempt. 2024 total compensation came to $2,812. They are represented by SEIU, Local 1021, Misc.

Peter Frontiera

Customer Service Agent/City Administrator

2025 total comp

$2,148

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $1,896
Overtime: $0
Other pay: $102
Benefits: $150
Total compensation: $2,148
Employment type: Temporary Exempt
Union / bargaining unit: SEIU, Local 1021, Misc

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $150
Total Salary: $1,998

Peter Frontiera is a Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. They work temporary exempt. 2025 total compensation came to $2,148. Their bargaining unit is SEIU, Local 1021, Misc.

Christ Bullock

Customer Service Agent/City Administrator

2024 total comp

$465

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $304
Overtime: $0
Other pay: $12
Benefits: $150
Total compensation: $465
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $59
Job Code: 1324
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $42

Christ Bullock holds the role of Customer Service Agent at City Administrator within Pub Relations & Specialist Assts. Their status is permanent civil service. In 2024, their total compensation was $465. They are represented by SEIU, Local 1021, Misc.