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U.S. Federal Government (non-Defense) / Department of Veterans Affairs / Medical Support Assistance

Job-title file

Medical Support Assistance

Carry out the duties of this position in support of the agency's public mission.

37,057 employees hold this title in Department of Veterans Affairs. Median total compensation for the role is $53,971, below the department median of $88,751.

Employees
37,057
Total payroll
$2B
Role median
$53,971
Agency median
$88,751
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$0$73,765+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 37,057 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Medical Support Assistance pay vs. the United States

Across all employers in the United States, the median wage for Medical Secretaries and Administrative Assistants — about 961,610 people — is $45,930. Department of Veterans Affairs pays a median base salary of $53,899 for this role, 17% above that figureabout the 80th percentile of local pay for the occupation.

Where Department of Veterans Affairs sits in the local pay range

10th
25th
Median
75th
90th
$35,930
$38,570
$45,930
$50,580
$60,530
Department of Veterans Affairs median · $53,899

The bar is the range of annual wages for Medical Secretaries and Administrative Assistants across every employer in the United States, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Veterans Affairs’s median base salary for this role. Both figures are base pay only.

Computed over the 36,234 of 37,057 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Department of Veterans Affairs is $53,971, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across U.S. Federal Government (non-Defense)

Medical Support Assistance is held in 5 U.S. Federal Government (non-Defense) departments. In Department of Veterans Affairs, the median of $53,971 ranks #3 of 5.

Highest-paying departments for this role

Median total compensation for the Medical Support Assistance role in other U.S. Federal Government (non-Defense)departments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Hannah Hughes

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Walla Walla
Work county
Walla Walla
Work state
Washington

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
532390071
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Hannah Hughes holds the role of Medical Support Assistance at Department of Veterans Affairs based in Walla Walla, Washington. In 2024, their total compensation was $32,912. Their pay grade is 03.

Lisa Royal

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

At Department of Veterans Affairs, Lisa Royal serves as a Medical Support Assistance based in Cleveland, Ohio. Their 2024 pay totaled $32,912. They are classified at grade 03.

Nelly Padden

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Nelly Padden holds the role of Medical Support Assistance at Department of Veterans Affairs based in Cleveland, Ohio. In 2024, their total compensation was $32,912. Their pay grade is 03.

Timothy Green

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
3
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Timothy Green holds the role of Medical Support Assistance at Department of Veterans Affairs based in Cleveland, Ohio. In 2024, their total compensation was $32,912. Their pay grade is 03.

Emily Debolt

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Emily Debolt is a Medical Support Assistance at Department of Veterans Affairs based in Cleveland, Ohio. 2024 total compensation came to $32,912. They are classified at grade 03.

Verna Jones

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
18
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Verna Jones works as a Medical Support Assistance for Department of Veterans Affairs based in Cleveland, Ohio. Verna earned $32,912 in 2024. Their pay grade is 03.

Taylor Kolowinski

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Walla Walla
Work county
Walla Walla
Work state
Washington

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
532390071
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

At Department of Veterans Affairs, Taylor Kolowinski serves as a Medical Support Assistance based in Walla Walla, Washington. Their 2024 pay totaled $32,912. They are classified at grade 03.

Eddie Mathews

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Walla Walla
Work county
Walla Walla
Work state
Washington

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
532390071
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Eddie Mathews holds the role of Medical Support Assistance at Department of Veterans Affairs based in Walla Walla, Washington. In 2024, their total compensation was $32,912. Their pay grade is 03.

Sarah Morris

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

At Department of Veterans Affairs, Sarah Morris serves as a Medical Support Assistance based in Cleveland, Ohio. Their 2024 pay totaled $32,912. They are classified at grade 03.

Antonio Ortiz

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Cleveland
Work county
Cuyahoga
Work state
Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
391680035
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Antonio Ortiz works as a Medical Support Assistance for Department of Veterans Affairs based in Cleveland, Ohio. Antonio earned $32,912 in 2024. Their pay grade is 03.

Ashley Suckow

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,912
Sub-department
Veterans Health Administration
Base pay
$32,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,912
Pay grade
03
Work city
Walla Walla
Work county
Walla Walla
Work state
Washington

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,912
Basic Pay (before locality)
$26,975
Country
United States
Duty Station Code
532390071
Length of Service (Years)
0
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

At Department of Veterans Affairs, Ashley Suckow serves as a Medical Support Assistance based in Walla Walla, Washington. Their 2024 pay totaled $32,912. They are classified at grade 03.

Tamara Bunten

Medical Support Assistance/Department of Veterans Affairs

2024 total comp
$32,562
Sub-department
Veterans Health Administration
Base pay
$32,562
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,562
Pay grade
03
Work city
North Charleston
Work county
Charleston
Work state
South Carolina

Source-specific fields

Adjusted Basic Pay (incl. locality)
$32,562
Basic Pay (before locality)
$27,874
Country
United States
Duty Station Code
451805019
Length of Service (Years)
1
Occupation Code (OPM)
0679
Pay Plan (OPM)
GS

Tamara Bunten holds the role of Medical Support Assistance at Department of Veterans Affairs based in North Charleston, South Carolina. In 2024, their total compensation was $32,562. Their pay grade is 03.