U.S. Federal Government (non-Defense) / Department of Veterans Affairs / Medical Support Assistance

Job-title file

Medical Support Assistance

Carry out the duties of this position in support of the agency's public mission.

37,057 employees hold this title in Department of Veterans Affairs. Median total compensation for the role is $53,971, below the department median of $88,751.

Employees: 37,057
Total payroll: $2B
Role median: $53,971
Agency median: $88,751
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$0$73,765+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 37,057 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Medical Support Assistance pay vs. the United States

Across all employers in the United States, the median wage for Medical Secretaries and Administrative Assistants — about 961,610 people — is $45,930. Department of Veterans Affairs pays a median base salary of $53,899 for this role, 17% above that figure — about the 80th percentile of local pay for the occupation.

Where Department of Veterans Affairs sits in the local pay range

10th

25th

Median

75th

90th

$35,930

$38,570

$45,930

$50,580

$60,530

Department of Veterans Affairs median · $53,899

The bar is the range of annual wages for Medical Secretaries and Administrative Assistants across every employer in the United States, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Veterans Affairs’s median base salary for this role. Both figures are base pay only.

Computed over the 36,234 of 37,057 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Department of Veterans Affairs is $53,971, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across U.S. Federal Government (non-Defense)

Medical Support Assistance is held in 5 U.S. Federal Government (non-Defense) departments. In Department of Veterans Affairs, the median of $53,971 ranks #3 of 5.

Highest-paying departments for this role

Department of Commerce

$58,994 · 2

Department of Homeland Security

$54,292 · 1

Department of Health and Human Services

$48,529 · 1,101

Armed Forces Retirement Home

$48,149 · 2

Median total compensation for the Medical Support Assistance role in other U.S. Federal Government (non-Defense)departments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 42

Alicia Lewis

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,463

Sub-department: Veterans Health Administration
Base pay: $66,463
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,463
Pay grade: 07
Work city: Birmingham
Work county: Jefferson
Work state: Alabama

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,463
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 010350073
Length of Service (Years): 8
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

At Department of Veterans Affairs, Alicia Lewis serves as a Medical Support Assistance based in Birmingham, Alabama. Their 2024 pay totaled $66,463. They are classified at grade 07.

William Connor

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,463

Sub-department: Veterans Health Administration
Base pay: $66,463
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,463
Pay grade: 07
Work city: Birmingham
Work county: Jefferson
Work state: Alabama

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,463
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 010350073
Length of Service (Years): 11
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

William Connor works as a Medical Support Assistance for Department of Veterans Affairs based in Birmingham, Alabama. William earned $66,463 in 2024. Their pay grade is 07.

Monica DavisMay be multiple

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,460

Sub-department: Veterans Health Administration
Pay grade: 06
Work city: North Chicago
Work county: Lake
Work state: Illinois

Source-specific fields

Adjusted Basic Pay (incl. locality): $55,817
Basic Pay (before locality): $42,801
Country: United States
Duty Station Code: 176290097
Length of Service (Years): 6
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

This Medical Support Assistance record at Department of Veterans Affairs for Monica Davis may represent several individuals, totaling $66,460 in 2024.

Jennifer Joyner

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,460

Sub-department: Veterans Health Administration
Base pay: $66,460
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,460
Pay grade: 07
Work city: White River Jctn
Work county: Windsor
Work state: Vermont

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,460
Basic Pay (before locality): $50,360
Country: United States
Duty Station Code: 500750027
Length of Service (Years): 1
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Jennifer Joyner is a Medical Support Assistance at Department of Veterans Affairs based in White River Jctn, Vermont. 2024 total compensation came to $66,460. They are classified at grade 07.

Gail Romano

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,460

Sub-department: Veterans Health Administration
Base pay: $66,460
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,460
Pay grade: 07
Work city: Cranston
Work county: Providence
Work state: Rhode Island

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,460
Basic Pay (before locality): $50,360
Country: United States
Duty Station Code: 440050007
Length of Service (Years): 15
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Gail Romano works as a Medical Support Assistance for Department of Veterans Affairs based in Cranston, Rhode Island. Gail earned $66,460 in 2024. Their pay grade is 07.

Lora Sargent

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,460

Sub-department: Veterans Health Administration
Base pay: $66,460
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,460
Pay grade: 07
Work city: Manchester
Work county: Hillsborough
Work state: New Hampshire

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,460
Basic Pay (before locality): $50,360
Country: United States
Duty Station Code: 330310011
Length of Service (Years): 14
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Lora Sargent holds the role of Medical Support Assistance at Department of Veterans Affairs based in Manchester, New Hampshire. In 2024, their total compensation was $66,460. Their pay grade is 07.

Jennifer Carr

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Prescott
Work county: Yavapai
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040386025
Length of Service (Years): 3
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Jennifer Carr works as a Medical Support Assistance for Department of Veterans Affairs based in Prescott, Arizona. Jennifer earned $66,459 in 2024. Their pay grade is 08.

Jamie Bumgarner

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Kingman
Work county: Mohave
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040260015
Length of Service (Years): 6
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Jamie Bumgarner is a Medical Support Assistance at Department of Veterans Affairs based in Kingman, Arizona. 2024 total compensation came to $66,459. They are classified at grade 08.

Nadine Delahanty

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Green Valley
Work county: Pima
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040219019
Length of Service (Years): 10
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

At Department of Veterans Affairs, Nadine Delahanty serves as a Medical Support Assistance based in Green Valley, Arizona. Their 2024 pay totaled $66,459. They are classified at grade 08.

Brittany Findley

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Loveland
Work county: Larimer
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $46,475
Country: United States
Duty Station Code: 081550069
Length of Service (Years): 2
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

At Department of Veterans Affairs, Brittany Findley serves as a Medical Support Assistance based in Loveland, Colorado. Their 2024 pay totaled $66,459. They are classified at grade 08.

Brian Helm

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Tucson
Work county: Pima
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040530019
Length of Service (Years): 13
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Brian Helm is a Medical Support Assistance at Department of Veterans Affairs based in Tucson, Arizona. 2024 total compensation came to $66,459. They are classified at grade 08.

Dan Hester

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Sierra Vista
Work county: Cochise
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040431003
Length of Service (Years): 3
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Dan Hester is a Medical Support Assistance at Department of Veterans Affairs based in Sierra Vista, Arizona. 2024 total compensation came to $66,459. They are classified at grade 08.

Shannon Leek

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Phoenix
Work county: Maricopa
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040370013
Length of Service (Years): 5
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

At Department of Veterans Affairs, Shannon Leek serves as a Medical Support Assistance based in Phoenix, Arizona. Their 2024 pay totaled $66,459. They are classified at grade 08.

Brandy Morgan

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Tucson
Work county: Pima
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040530019
Length of Service (Years): 11
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Brandy Morgan holds the role of Medical Support Assistance at Department of Veterans Affairs based in Tucson, Arizona. In 2024, their total compensation was $66,459. Their pay grade is 08.

Christina Rodriguez

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,459

Sub-department: Veterans Health Administration
Base pay: $66,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,459
Pay grade: 08
Work city: Tucson
Work county: Pima
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,459
Basic Pay (before locality): $51,122
Country: United States
Duty Station Code: 040530019
Length of Service (Years): 16
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Christina Rodriguez is a Medical Support Assistance at Department of Veterans Affairs based in Tucson, Arizona. 2024 total compensation came to $66,459. They are classified at grade 08.

Michelle Luzzi

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Everett
Work county: Snohomish
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 530690061
Length of Service (Years): 5
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

At Department of Veterans Affairs, Michelle Luzzi serves as a Medical Support Assistance based in Everett, Washington. Their 2024 pay totaled $66,454. They are classified at grade 07.

Darren Burgess

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Olympia
Work county: Thurston
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 531590067
Length of Service (Years): 9
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Darren Burgess works as a Medical Support Assistance for Department of Veterans Affairs based in Olympia, Washington. Darren earned $66,454 in 2024. Their pay grade is 07.

Ronnie Bernardo

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Seattle
Work county: King
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 531960033
Length of Service (Years): 9
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Ronnie Bernardo works as a Medical Support Assistance for Department of Veterans Affairs based in Seattle, Washington. Ronnie earned $66,454 in 2024. Their pay grade is 07.

Reed Burton

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Seattle
Work county: King
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 531960033
Length of Service (Years): 8
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

At Department of Veterans Affairs, Reed Burton serves as a Medical Support Assistance based in Seattle, Washington. Their 2024 pay totaled $66,454. They are classified at grade 07.

Winnie Silvestre

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Seattle
Work county: King
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 531960033
Length of Service (Years): 9
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Winnie Silvestre is a Medical Support Assistance at Department of Veterans Affairs based in Seattle, Washington. 2024 total compensation came to $66,454. They are classified at grade 07.

Aloilenei Tauanuu

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Tacoma
Work county: Pierce
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 532230053
Length of Service (Years): 17
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Aloilenei Tauanuu works as a Medical Support Assistance for Department of Veterans Affairs based in Tacoma, Washington. Aloilenei earned $66,454 in 2024. Their pay grade is 07.

Solosolo Wedge

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Seattle
Work county: King
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 531960033
Length of Service (Years): 6
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Solosolo Wedge is a Medical Support Assistance at Department of Veterans Affairs based in Seattle, Washington. 2024 total compensation came to $66,454. They are classified at grade 07.

Theodore Williams

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,454

Sub-department: Veterans Health Administration
Base pay: $66,454
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,454
Pay grade: 07
Work city: Olympia
Work county: Thurston
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,454
Basic Pay (before locality): $47,562
Country: United States
Duty Station Code: 531590067
Length of Service (Years): 9
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Theodore Williams is a Medical Support Assistance at Department of Veterans Affairs based in Olympia, Washington. 2024 total compensation came to $66,454. They are classified at grade 07.

Donna Wash

Medical Support Assistance/Department of Veterans Affairs

2024 total comp

$66,390

Sub-department: Veterans Health Administration
Base pay: $66,390
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,390
Pay grade: 07
Work city: Batavia
Work county: Clermont
Work state: Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality): $66,390
Basic Pay (before locality): $54,557
Country: United States
Duty Station Code: 390490025
Length of Service (Years): 26
Occupation Code (OPM): 0679
Pay Plan (OPM): GS

Donna Wash holds the role of Medical Support Assistance at Department of Veterans Affairs based in Batavia, Ohio. In 2024, their total compensation was $66,390. Their pay grade is 07.