City of Baltimore / Baltimore City Office of Information and Technology / End User Support Specialist II

Job-title file

End User Support Specialist II

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

10 employees hold this title in Baltimore City Office of Information and Technology. Median total compensation for the role is $85,979, below the department median of $94,567.

Employees: 10
Role median: $85,979
Agency median: $94,567
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$3,346$99,309+

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Saleem P Qureshi

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$100,297

Base pay: $100,297
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $100,297
Hire date: 1986-03-24

Source-specific fields

Agencyid: A40
Annualsalary: 99204.94
Employee ID: 274674

At Baltimore City Office of Information and Technology, Saleem P Qureshi serves as a End User Support Specialist II. They have served since 1986 (about 39 years). Their 2025 pay totaled $100,297.

Mark Christopher Austin

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$94,810

Base pay: $94,810
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $94,810
Hire date: 2015-09-14

Source-specific fields

Agencyid: A40
Annualsalary: 93394.36
Employee ID: 272095

At Baltimore City Office of Information and Technology, Mark Christopher Austin serves as a End User Support Specialist II. Hired in 2015, they have about 10 years of service. Their 2025 pay totaled $94,810.

James Franklin Lawrence

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$94,061

Base pay: $94,061
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $94,061
Hire date: 2015-09-14

Source-specific fields

Agencyid: A40
Annualsalary: 93394.36
Employee ID: 269186

James Franklin Lawrence is a End User Support Specialist II at Baltimore City Office of Information and Technology. Hired in 2015, they have about 10 years of service. 2025 total compensation came to $94,061.

Nathan Racks

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$91,825

Base pay: $91,825
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $91,825
Hire date: 2024-04-29

Source-specific fields

Agencyid: A40
Annualsalary: 91876
Employee ID: 273200

Nathan Racks works as a End User Support Specialist II for Baltimore City Office of Information and Technology. They have served since 2024 (about a year). Nathan earned $91,825 in 2025.

Michelle Morgan

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$87,609

Base pay: $87,609
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,609
Hire date: 2015-05-26

Source-specific fields

Agencyid: A40
Annualsalary: 87657.61
Employee ID: 272757

Michelle Morgan holds the role of End User Support Specialist II at Baltimore City Office of Information and Technology. They have served since 2015 (about 10 years). In 2025, their total compensation was $87,609.

Olajide Arodoye

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$84,349

Base pay: $84,349
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $84,349
Hire date: 2019-12-19

Source-specific fields

Agencyid: A40
Annualsalary: 84126.27
Employee ID: 273463

Olajide Arodoye is a End User Support Specialist II at Baltimore City Office of Information and Technology. They have served since 2019 (about 6 years). 2025 total compensation came to $84,349.

Wesley Henson Jr.

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$82,568

Base pay: $82,568
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $82,568
Hire date: 2020-11-16

Source-specific fields

Agencyid: A40
Annualsalary: 90000
Employee ID: 276908

Wesley Henson Jr. is a End User Support Specialist II at Baltimore City Office of Information and Technology. They have served since 2020 (about 5 years). 2025 total compensation came to $82,568.

John Thomas Lamb

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$80,643

Base pay: $80,643
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $80,643
Hire date: 2021-11-15

Source-specific fields

Agencyid: A40
Annualsalary: 84266.32
Employee ID: 269950

At Baltimore City Office of Information and Technology, John Thomas Lamb serves as a End User Support Specialist II. Their tenure dates to 2021, about 4 years. Their 2025 pay totaled $80,643.

Sterling K Brunson

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$78,654

Base pay: $78,654
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $78,654
Hire date: 2018-07-19

Source-specific fields

Agencyid: A40
Annualsalary: 77827.85
Employee ID: 275513

Sterling K Brunson holds the role of End User Support Specialist II at Baltimore City Office of Information and Technology. They have served since 2018 (about 7 years). In 2025, their total compensation was $78,654.

Harsh Amin

End User Support Specialist II/Baltimore City Office of Information and Technology

2025 total comp

$3,346

Base pay: $3,346
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,346
Hire date: 2025-06-09

Source-specific fields

Agencyid: A40
Annualsalary: 87000
Employee ID: 268709

Harsh Amin is a End User Support Specialist II at Baltimore City Office of Information and Technology. Hired in 2025, they have under a year of service. 2025 total compensation came to $3,346.