City of Baltimore / Comptroller - Communication Services
Agency file
The Comptroller - Communication Services manages public finances — collecting revenue and taxes, budgeting, accounting, and financial oversight.
In 2025, this agency had 15 employees with median total compensation of $77,754; the highest distinct record was $146,851.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 15 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($77,754) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $109,159 — more than 90% of the department; the 10th percentile earns $52,713. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $1.5M — | 28 — | $45,602 — |
| 2022 | $1.6M ▲ 1.8% | 27 ▼ 3.6% | $47,783 ▲ 4.8% |
| 2023 | $1.6M ▲ 2.3% | 27 ±0% | $52,231 ▲ 9.3% |
| 2024 | $1.6M ▲ 0.4% | 24 ▼ 11.1% | $55,699 ▲ 6.6% |
| 2025 | $1.2M ▼ 27.1% | 15 ▼ 37.5% | $77,754 ▲ 39.6% |
Record list
Page 1
Call Center Agent I/Comptroller - Communication Services
Source-specific fields
Tira W Beane holds the role of Call Center Agent I at Comptroller - Communication Services. Their tenure dates to 1995, about 30 years. In 2025, their total compensation was $54,259.
33312 - Telephone Operator II/Comptroller - Communication Services
Source-specific fields
Myrna Brock is a 33312 - Telephone Operator II at Comptroller - Communication Services. Hired in 2002, they have about 22 years of service. 2024 total compensation came to $54,126.
Na/Comptroller - Communication Services
Source-specific fields
Rosalind Briscoe works as a Na for Comptroller - Communication Services. Their tenure dates to 2000, about 23 years. Rosalind earned $53,657 in 2023.
Call Center Agent I/Comptroller - Communication Services
Source-specific fields
Mary J Smith holds the role of Call Center Agent I at Comptroller - Communication Services. Their tenure dates to 2004, about 21 years. In 2025, their total compensation was $53,197.
Call Center Agent I/Comptroller - Communication Services
Source-specific fields
Myrna R Brock works as a Call Center Agent I for Comptroller - Communication Services. They have served since 2002 (about 23 years). Myrna earned $52,713 in 2025.
33312 - Telephone Operator II/Comptroller - Communication Services
Source-specific fields
Mary Smith holds the role of 33312 - Telephone Operator II at Comptroller - Communication Services. Their tenure dates to 2004, about 20 years. In 2024, their total compensation was $52,698.
54447 - Mail Handler/Comptroller - Communication Services
Source-specific fields
Ellouise Johnson works as a 54447 - Mail Handler for Comptroller - Communication Services. Their tenure dates to 1989, about 35 years. Ellouise earned $51,560 in 2024.
Na/Comptroller - Communication Services
Source-specific fields
Tochia Patterson holds the role of Na at Comptroller - Communication Services. They have served since 2013 (about 10 years). In 2023, their total compensation was $51,303.
33312 - Telephone Operator II/Comptroller - Communication Services
Source-specific fields
Patrice Ellerbe holds the role of 33312 - Telephone Operator II at Comptroller - Communication Services. Hired in 2014, they have about 10 years of service. In 2024, their total compensation was $50,652.
Call Center Agent I/Comptroller - Communication Services
Source-specific fields
Patrice Ellerbe is a Call Center Agent I at Comptroller - Communication Services. Hired in 2014, they have about 11 years of service. 2025 total compensation came to $50,485.