City of Baltimore / Dpw-Water & Waste Water (701) / Collections Representative II
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
2 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $43,201, above the department median of $42,662.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Bill and Account Collectors — about 1,200 people — is $49,970. Dpw-Water & Waste Water (701) pays a median base salary of $35,273 for this role, 29% below that figure — below the 10th percentile of local pay for the occupation.
The bar is the range of annual wages for Bill and Account Collectors across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Dpw-Water & Waste Water (701)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Bill and Account Collectors — about 158,830 people — is $47,030. Dpw-Water & Waste Water (701)’s median base salary is 25% below that national figure, about the 13th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 16 of 18 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Dpw-Water & Waste Water (701) is $33,827, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Collections Representative II is held in 4 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $43,201 ranks #2 of 4.
Median total compensation for the Collections Representative II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 4 jurisdictions. In City of Baltimore, the median of $35,649 ranks #4 of 4. See Collections Representative across all of City of Baltimore →
Median total compensation for comparable Collections Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Collections Representative II/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Natasha Drummond serves as a Collections Representative II. Their tenure dates to 2014, about 2 years. Their 2016 pay totaled $43,310.
Collections Representative II/Dpw-Water & Waste Water (701)
Source-specific fields
Terri Mccalla works as a Collections Representative II for Dpw-Water & Waste Water (701). They have served since 2014 (about 2 years). Terri earned $43,092 in 2016.