City of Baltimore / Dpw-Water & Waste Water (702)
Agency file
The Dpw-Water & Waste Water (702) operates public utilities and infrastructure such as water, power, sanitation, or energy services.
In 2020, this agency had 27 employees with median total compensation of $57,439; the highest distinct record was $103,815.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2020 total compensation is spread across the 27 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,439) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $91,604 — more than 90% of the department; the 10th percentile earns $37,810. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 7 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2013 | $1.4M — | 41 — | $33,185 — |
| 2015 | $1.6M ▲ 15.2% | 36 ▼ 12.2% | $38,972 ▲ 17.4% |
| 2016 | $1.2M ▼ 20.2% | 30 ▼ 16.7% | $37,079 ▼ 4.9% |
| 2017 | $1.2M ▼ 2.8% | 26 ▼ 13.3% | $40,549 ▲ 9.4% |
| 2018 | $1.2M ▼ 4.1% | 24 ▼ 7.7% | $43,399 ▲ 7.0% |
| 2019 | $1.4M ▲ 20.9% | 24 ±0% | $56,057 ▲ 29.2% |
| 2020 | $1.6M ▲ 12.8% | 27 ▲ 12.5% | $57,439 ▲ 2.5% |
Compare
Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.
Record list
Page 1
Customer Care Analyst I/Dpw-Water & Waste Water (702)
Source-specific fields
At Dpw-Water & Waste Water (702), Marlene Norris serves as a Customer Care Analyst I. Hired in 2001, they have about 19 years of service. Their 2020 pay totaled $18,366.