City of Baltimore / Fin-Collections (009) / Office Support Specialist III
Job-title file
Provide administrative support — record-keeping, scheduling, correspondence, and customer service.
5 employees hold this title in Fin-Collections (009). Median total compensation for the role is $42,419, below the department median of $44,186.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, General — about 10,880 people — is $46,250. Fin-Collections (009) pays a median base salary of $42,419 for this role, 8% below that figure — about the 38th percentile of local pay for the occupation.
The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Fin-Collections (009)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Office Clerks, General — about 2,464,940 people — is $45,010. Fin-Collections (009)’s median base salary is 6% below that national figure, about the 43rd percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 5 of 6 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Fin-Collections (009) is $39,854, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Office Support Specialist III is held in 171 City of Baltimore departments. In Fin-Collections (009), the median of $42,419 ranks #47 of 171.
Median total compensation for the Office Support Specialist III role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore →
Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Office Support Specialist III/Fin-Collections (009)
Source-specific fields
At Fin-Collections (009), Twana Warren serves as a Office Support Specialist III. They have served since 2002 (about 18 years). Their 2020 pay totaled $44,774.
Office Support Specialist III/Fin-Collections (009)
Source-specific fields
Terri Newman is a Office Support Specialist III at Fin-Collections (009). Their tenure dates to 1987, about 31 years. 2018 total compensation came to $42,522.
Office Support Specialist III/Fin-Collections (009)
Source-specific fields
Ray La Valley works as a Office Support Specialist III for Fin-Collections (009). Hired in 2000, they have about 20 years of service. Ray earned $42,419 in 2020.
Office Support Specialist III/Fin-Collections (009)
Source-specific fields
Kelly Smallwood holds the role of Office Support Specialist III at Fin-Collections (009). Hired in 2008, they have about 11 years of service. In 2019, their total compensation was $37,289.
Office Support Specialist III/Fin-Collections (009)
Source-specific fields
Aundrea Harrell works as a Office Support Specialist III for Fin-Collections (009). They have served since 2011 (about 8 years). Aundrea earned $36,110 in 2019.