City of Baltimore / Fin-Collections / Collections Representative
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
18 employees hold this title in Fin-Collections. Median total compensation for the role is $34,649, above the department median of $34,214.
What the records show
How total compensation varies among the 18 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Bill and Account Collectors — about 1,200 people — is $49,970. Fin-Collections pays a median base salary of $34,649 for this role, 31% below that figure — below the 10th percentile of local pay for the occupation.
The bar is the range of annual wages for Bill and Account Collectors across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Fin-Collections’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Bill and Account Collectors — about 158,830 people — is $47,030. Fin-Collections’s median base salary is 26% below that national figure, about the 11th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Median total compensation for this role at Fin-Collections is $34,649, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Collections Representative is held in 2 City of Baltimore departments. In Fin-Collections, the median of $34,649 ranks #2 of 2.
Median total compensation for the Collections Representative role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 4 jurisdictions. In City of Baltimore, the median of $35,649 ranks #4 of 4. See Collections Representative across all of City of Baltimore →
Median total compensation for comparable Collections Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Same department
Record list
Page 1
Collections Representative/Fin-Collections
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Donna Turner works as a Collections Representative for Fin-Collections. Hired in 2001, they have about 13 years of service. Donna earned $38,184 in 2014.
Collections Representative/Fin-Collections
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At Fin-Collections, Maxine Abrams serves as a Collections Representative. Hired in 2002, they have about 12 years of service. Their 2014 pay totaled $36,368.
Collections Representative/Fin-Collections
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At Fin-Collections, Twyla Graves serves as a Collections Representative. Hired in 2005, they have about 9 years of service. Their 2014 pay totaled $36,192.
Collections Representative/Fin-Collections
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Jude Jasmin is a Collections Representative at Fin-Collections. Hired in 2002, they have about 12 years of service. 2014 total compensation came to $36,107.
Collections Representative/Fin-Collections
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Keisha Turnbull works as a Collections Representative for Fin-Collections. Hired in 2001, they have about 13 years of service. Keisha earned $35,457 in 2014.
Collections Representative/Fin-Collections
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Eliose Travers holds the role of Collections Representative at Fin-Collections. Their tenure dates to 2007, about 7 years. In 2014, their total compensation was $35,336.
Collections Representative/Fin-Collections
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Margaret Pratt works as a Collections Representative for Fin-Collections. They have served since 2006 (about 8 years). Margaret earned $35,006 in 2014.
Collections Representative/Fin-Collections
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Hope Jackson holds the role of Collections Representative at Fin-Collections. They have served since 2009 (about 5 years). In 2014, their total compensation was $34,948.
Collections Representative/Fin-Collections
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Kimberly Jones holds the role of Collections Representative at Fin-Collections. Hired in 2009, they have about 5 years of service. In 2014, their total compensation was $34,679.
Collections Representative/Fin-Collections
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Delshell Hines holds the role of Collections Representative at Fin-Collections. Hired in 2010, they have about 4 years of service. In 2014, their total compensation was $34,619.
Collections Representative/Fin-Collections
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At Fin-Collections, Pamela Goodman serves as a Collections Representative. Their tenure dates to 2007, about 7 years. Their 2014 pay totaled $34,359.
Collections Representative/Fin-Collections
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Twyla Dorsey is a Collections Representative at Fin-Collections. Their tenure dates to 2005, about 7 years. 2012 total compensation came to $34,177.
Collections Representative/Fin-Collections
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Theresa Green works as a Collections Representative for Fin-Collections. They have served since 2002 (about 12 years). Theresa earned $33,818 in 2014.
Collections Representative/Fin-Collections
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At Fin-Collections, Chainte Brown serves as a Collections Representative. Their tenure dates to 2001, about 13 years. Their 2014 pay totaled $33,691.
Collections Representative/Fin-Collections
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Moneaq Porter is a Collections Representative at Fin-Collections. Their tenure dates to 2007, about 7 years. 2014 total compensation came to $33,584.
Collections Representative/Fin-Collections
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Lorenzo Dinkins holds the role of Collections Representative at Fin-Collections. Hired in 2009, they have about 5 years of service. In 2014, their total compensation was $32,616.
Collections Representative/Fin-Collections
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Ericca Brock is a Collections Representative at Fin-Collections. They have served since 2011 (about 3 years). 2014 total compensation came to $31,578.
Collections Representative/Fin-Collections
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Charvette Roundtree holds the role of Collections Representative at Fin-Collections. Hired in 2009, they have about 3 years of service. In 2012, their total compensation was $30,415.