City of Baltimore / Finance - Collections / Office Support Specialist II
Job-title file
Provide administrative support — record-keeping, scheduling, correspondence, and customer service.
2 employees hold this title in Finance - Collections. Median total compensation for the role is $33,916, below the department median of $51,676.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, General — about 10,880 people — is $46,250. Finance - Collections pays a median base salary of $40,026 for this role, 13% below that figure — about the 30th percentile of local pay for the occupation.
The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Finance - Collections’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Office Clerks, General — about 2,464,940 people — is $45,010. Finance - Collections’s median base salary is 11% below that national figure, about the 36th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Median total compensation for this role at Finance - Collections is $40,026, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Office Support Specialist II is held in 97 City of Baltimore departments. In Finance - Collections, the median of $33,916 ranks #41 of 97.
Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore →
Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
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Office Support Specialist II/Finance - Collections
Source-specific fields
Rachel Mccrae-Mathurin is a Office Support Specialist II at Finance - Collections. Their tenure dates to 2015, about 6 years. 2021 total compensation came to $36,492.
Office Support Specialist II/Finance - Collections
Source-specific fields
Valerie Lewis works as a Office Support Specialist II for Finance - Collections. They have served since 2006 (about 15 years). Valerie earned $31,341 in 2021.