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City of Baltimore / Health Department / Office Support Specialist II

Job-title file

Office Support Specialist II

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

12 employees hold this title in Health Department. Median total compensation for the role is $36,206, below the department median of $56,506.

Employees
12
Total payroll
$420.4K
Role median
$36,206
Agency median
$56,506
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$19,065$46,741+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 12 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Office Support Specialist II pay vs. the Baltimore-Columbia-Towson, MD area

Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, Generalabout 10,880 people is $46,250. Health Department pays a median base salary of $43,010 for this role, 7% below that figureabout the 40th percentile of local pay for the occupation.

Where Health Department sits in the local pay range

10th
25th
Median
75th
90th
$33,440
$38,370
$46,250
$54,900
$65,050
Health Department median · $43,010

The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Health Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Office Clerks, Generalabout 2,464,940 people is $45,010. Health Department’s median base salary is 4% below that national figure, about the 44th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$30,310
$36,350
$45,010
$54,300
$64,680
Health Department median · $43,010

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.

Computed over the 54 of 60 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Health Department is $42,646, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City of Baltimore

Office Support Specialist II is held in 96 City of Baltimore departments. In Health Department, the median of $36,206 ranks #26 of 96.

Highest-paying departments for this role

Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Office Support Specialist beyond City of Baltimore

This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore

Highest-paying jurisdictions for this role

Miami-Dade County
$43,556 · 21

Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Health Department

Record list

Employees with this title

Page 1

Rosa Bright

Office Support Specialist II/Health Department

2021 total comp
$47,774
Base pay
$47,774
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,774
Hire date
1989-06-20

Source-specific fields

Agencyid
A65
Annualsalary
40704
Employee ID
156217

Rosa Bright is a Office Support Specialist II at Health Department. Hired in 1989, they have about 32 years of service. 2021 total compensation came to $47,774.

Sheryl Mcpherson

Office Support Specialist II/Health Department

2021 total comp
$43,077
Base pay
$43,077
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,077
Hire date
1980-09-25

Source-specific fields

Agencyid
A65
Annualsalary
41412
Employee ID
163061

Sheryl Mcpherson holds the role of Office Support Specialist II at Health Department. They have served since 1980 (about 41 years). In 2021, their total compensation was $43,077.

Karen Williams

Office Support Specialist II/Health Department

2021 total comp
$42,302
Base pay
$42,302
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,302
Hire date
1996-09-19

Source-specific fields

Agencyid
A65
Annualsalary
38580
Employee ID
168367

At Health Department, Karen Williams serves as a Office Support Specialist II. Their tenure dates to 1996, about 25 years. Their 2021 pay totaled $42,302.

Karen Morrison

Office Support Specialist II/Health Department

2021 total comp
$41,302
Base pay
$41,302
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,302
Hire date
1999-03-04

Source-specific fields

Agencyid
A65
Annualsalary
38580
Employee ID
163794

At Health Department, Karen Morrison serves as a Office Support Specialist II. They have served since 1999 (about 22 years). Their 2021 pay totaled $41,302.

Rhonda Thomas-Daniel

Office Support Specialist II/Health Department

2021 total comp
$39,956
Base pay
$39,956
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,956
Hire date
2008-07-10

Source-specific fields

Agencyid
A65
Annualsalary
36456
Employee ID
167369

Rhonda Thomas-Daniel is a Office Support Specialist II at Health Department. Their tenure dates to 2008, about 13 years. 2021 total compensation came to $39,956.

Shawntia Simmons

Office Support Specialist II/Health Department

2021 total comp
$39,193
Base pay
$39,193
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,193
Hire date
2009-06-15

Source-specific fields

Agencyid
A65
Annualsalary
36456
Employee ID
166230

Shawntia Simmons works as a Office Support Specialist II for Health Department. They have served since 2009 (about 12 years). Shawntia earned $39,193 in 2021.

Melissa Jackson

Office Support Specialist II/Health Department

2021 total comp
$33,219
Base pay
$33,219
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,219
Hire date
2018-12-27

Source-specific fields

Agencyid
A65
Annualsalary
31850
Employee ID
160847

Melissa Jackson holds the role of Office Support Specialist II at Health Department. Their tenure dates to 2018, about 3 years. In 2021, their total compensation was $33,219.

Trinice Goode

Office Support Specialist II/Health Department

2021 total comp
$33,031
Base pay
$33,031
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,031
Hire date
2005-07-09

Source-specific fields

Agencyid
A65
Annualsalary
31138
Employee ID
159812

Trinice Goode is a Office Support Specialist II at Health Department. Their tenure dates to 2005, about 16 years. 2021 total compensation came to $33,031.

Ryan Thomas

Office Support Specialist II/Health Department

2021 total comp
$32,337
Base pay
$32,337
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,337
Hire date
2017-06-01

Source-specific fields

Agencyid
A65
Annualsalary
31850
Employee ID
167348

Ryan Thomas works as a Office Support Specialist II for Health Department. They have served since 2017 (about 4 years). Ryan earned $32,337 in 2021.

Aliyah Brayboy

Office Support Specialist II/Health Department

2021 total comp
$28,229
Base pay
$28,229
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$28,229
Hire date
2009-06-11

Source-specific fields

Agencyid
A65
Annualsalary
28100
Employee ID
155938

Aliyah Brayboy holds the role of Office Support Specialist II at Health Department. They have served since 2009 (about 12 years). In 2021, their total compensation was $28,229.

Janice Green

Office Support Specialist II/Health Department

2021 total comp
$20,926
Base pay
$20,926
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$20,926
Hire date
2006-11-07

Source-specific fields

Agencyid
A65
Annualsalary
0
Employee ID
159570

Janice Green is a Office Support Specialist II at Health Department. Hired in 2006, they have about 15 years of service. 2021 total compensation came to $20,926.

Gloroustine Mack

Office Support Specialist II/Health Department

2021 total comp
$19,065
Base pay
$19,065
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$19,065
Hire date
2014-07-12

Source-specific fields

Agencyid
A65
Annualsalary
0
Employee ID
162303

Gloroustine Mack holds the role of Office Support Specialist II at Health Department. They have served since 2014 (about 7 years). In 2021, their total compensation was $19,065.