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City of Boston / Neighborhood Services / 311 Call Takers

Job-title file

311 Call Takers

Carry out the duties of this position in support of the agency's public mission.

30 employees hold this title in Neighborhood Services. Median total compensation for the role is $63,655, below the department median of $69,224.

Employees
30
Total payroll
$1.7M
Role median
$63,655
Agency median
$69,224
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$2,788$79,597+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 30 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Mary O'Shea

311 Call Takers/Neighborhood Services

2024 total comp
$47,619
Base pay
$44,463
Overtime
$2,856
Other pay
$300
Benefits
$0
Total compensation
$47,619
Work ZIP code
02127

Source-specific fields

Id
18695
Other Pay
$300

Mary O'Shea holds the role of 311 Call Takers at Neighborhood Services. In 2024, their total compensation was $47,619.

Tyler Vantha

311 Call Takers/Neighborhood Services

2024 total comp
$46,405
Base pay
$45,223
Overtime
$882
Other pay
$300
Benefits
$0
Total compensation
$46,405
Work ZIP code
02135

Source-specific fields

Id
18828
Other Pay
$300

Tyler Vantha works as a 311 Call Takers for Neighborhood Services. Tyler earned $46,405 in 2024.