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Chicago Public Schools / Talent Office / Contact Center Specialist

Job-title file

Contact Center Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

8 employees hold this title in Talent Office. Median total compensation for the role is $71,163, below the department median of $104,986.

Employees
8
Role median
$71,163
Agency median
$104,986
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$63,858$84,902+

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Tracy Brown

Contact Center Specialist/Talent Office

2026 total comp
$86,401
Base pay
$63,934
Overtime
$0
Other pay
$0
Benefits
$22,467
Total compensation
$86,401
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$63,934
Jobcode
504480
Pos #
259240

Tracy Brown holds the role of Contact Center Specialist at Talent Office. In 2026, their total compensation was $86,401.

Jutauna Simmons

Contact Center Specialist/Talent Office

2026 total comp
$75,697
Base pay
$57,363
Overtime
$0
Other pay
$0
Benefits
$18,334
Total compensation
$75,697
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$57,363
Jobcode
504480
Pos #
552544

Jutauna Simmons is a Contact Center Specialist at Talent Office. 2026 total compensation came to $75,697.

Eleanor Bailey

Contact Center Specialist/Talent Office

2026 total comp
$73,746
Base pay
$53,321
Overtime
$0
Other pay
$0
Benefits
$20,425
Total compensation
$73,746
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$53,321
Jobcode
504480
Pos #
259239

Eleanor Bailey holds the role of Contact Center Specialist at Talent Office. In 2026, their total compensation was $73,746.

Briana Harvey

Contact Center Specialist/Talent Office

2026 total comp
$73,183
Base pay
$55,162
Overtime
$0
Other pay
$0
Benefits
$18,021
Total compensation
$73,183
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$55,162
Jobcode
504480
Pos #
568293

Briana Harvey works as a Contact Center Specialist for Talent Office. Briana earned $73,183 in 2026.

Guillermina Montes

Contact Center Specialist/Talent Office

2026 total comp
$69,143
Base pay
$51,626
Overtime
$0
Other pay
$0
Benefits
$17,517
Total compensation
$69,143
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$51,626
Jobcode
504480
Pos #
552542

Guillermina Montes is a Contact Center Specialist at Talent Office. 2026 total compensation came to $69,143.

Juancetta Smith

Contact Center Specialist/Talent Office

2026 total comp
$69,143
Base pay
$51,626
Overtime
$0
Other pay
$0
Benefits
$17,517
Total compensation
$69,143
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$51,626
Jobcode
504480
Pos #
552545

Juancetta Smith works as a Contact Center Specialist for Talent Office. Juancetta earned $69,143 in 2026.

Zakiyyah Craven

Contact Center Specialist/Talent Office

2026 total comp
$68,798
Base pay
$51,324
Overtime
$0
Other pay
$0
Benefits
$17,474
Total compensation
$68,798
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$51,324
Jobcode
504480
Pos #
552541

Zakiyyah Craven holds the role of Contact Center Specialist at Talent Office. In 2026, their total compensation was $68,798.

Angela Brown

Contact Center Specialist/Talent Office

2026 total comp
$63,858
Base pay
$47,000
Overtime
$0
Other pay
$0
Benefits
$16,858
Total compensation
$63,858
Full-time equivalent (FTE)
1

Source-specific fields

Clsindc
E
Dept Id
11010
Fte Annual Salary
$47,000
Jobcode
504480
Pos #
590282

Angela Brown holds the role of Contact Center Specialist at Talent Office. In 2026, their total compensation was $63,858.