City of Chicago / Department of Finance / Collections Representative
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
13 employees hold this title in Department of Finance. Median total compensation for the role is $56,124, below the department median of $85,980.
What the records show
How total compensation varies among the 13 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Chicago-Naperville-Elgin, IL-IN area, the median wage for Bill and Account Collectors — about 3,950 people — is $49,390. Department of Finance pays a median base salary of $56,124 for this role, 14% above that figure — about the 68th percentile of local pay for the occupation.
The bar is the range of annual wages for Bill and Account Collectors across every employer in the Chicago-Naperville-Elgin, IL-IN area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Finance’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Bill and Account Collectors — about 158,830 people — is $47,030. Department of Finance’s median base salary is 19% above that national figure, about the 73rd percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Chicago-Naperville-Elgin, IL-IN range relative to the national one.
Median total compensation for this role at Department of Finance is $56,124, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare jurisdictions
This role is reported in 4 jurisdictions. In City of Chicago, the median of $56,124 ranks #2 of 4. See Collections Representative across all of City of Chicago →
Median total compensation for comparable Collections Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Collections Representative/Department of Finance
Source-specific fields
Theresa Lee works as a Collections Representative for Department of Finance. Their status is full-time. Theresa earned $64,488 in 2026.
Collections Representative/Department of Finance
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At Department of Finance, Catrina Anderson serves as a Collections Representative. They work full-time. Their 2026 pay totaled $64,488.
Collections Representative/Department of Finance
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At Department of Finance, Norma Marchan serves as a Collections Representative. They work full-time. Their 2026 pay totaled $58,764.
Collections Representative/Department of Finance
Source-specific fields
Valencia Garrett works as a Collections Representative for Department of Finance. Their status is full-time. Valencia earned $58,764 in 2026.
Collections Representative/Department of Finance
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At Department of Finance, Jasmin Gresham serves as a Collections Representative. They work full-time. Their 2026 pay totaled $58,764.
Collections Representative/Department of Finance
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At Department of Finance, Eduardo Gonzalez serves as a Collections Representative. They work full-time. Their 2026 pay totaled $56,124.
Collections Representative/Department of Finance
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Ashley Mcintyre works as a Collections Representative for Department of Finance. Their status is full-time. Ashley earned $56,124 in 2026.
Collections Representative/Department of Finance
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Rosemarie Cooper holds the role of Collections Representative at Department of Finance. Their status is full-time. In 2026, their total compensation was $53,532.
Collections Representative/Department of Finance
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Yesenia Hernandez holds the role of Collections Representative at Department of Finance. Their status is full-time. In 2026, their total compensation was $53,532.
Collections Representative/Department of Finance
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Latonya Lee works as a Collections Representative for Department of Finance. Their status is full-time. Latonya earned $53,532 in 2026.
Collections Representative/Department of Finance
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Marc-Edward Tankersley works as a Collections Representative for Department of Finance. Their status is full-time. Marc-Edward earned $53,532 in 2026.
Collections Representative/Department of Finance
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Briana Chapple holds the role of Collections Representative at Department of Finance. Their status is full-time. In 2026, their total compensation was $51,936.
Collections Representative/Department of Finance
Source-specific fields
Ericka Hayes works as a Collections Representative for Department of Finance. Their status is full-time. Ericka earned $51,936 in 2026.