City of Cincinnati / Emergency Communication Center / Customer Relations Representat

Job-title file

Customer Relations Representat

Carry out the duties of this position in support of the agency's public mission.

15 employees hold this title in Emergency Communication Center. Median total compensation for the role is $58,016, below the department median of $69,270.

Employees: 15
Total payroll: $865.7K
Role median: $58,016
Agency median: $69,270
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$56,026$59,185+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Cincinnati

Customer Relations Representat is held in 17 City of Cincinnati departments. In Emergency Communication Center, the median of $58,016 ranks #12 of 17.

Highest-paying departments for this role

Phc Dental Administration

$59,185 · 1

Phc Health Center Administrati

$59,185 · 6

Cww Maintenance

$59,185 · 1

Cww Payments & Collections

$59,185 · 1

Phc Elm Street Administration

$59,185 · 2

Phc Northside Administration

$59,185 · 1

Phc Price Hill Administration

$59,185 · 1

Hlt Chs Envir. Food Service Oper

$59,185 · 2

Htl Chs Envir Service General Envir

$59,185 · 2

Parks - Operations Land Manag

$59,185 · 1

Health Create - Hc

$58,601 · 2

Chs Lead Administrative

$58,016 · 1

Median total compensation for the Customer Relations Representat role in other City of Cincinnatidepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Glenn Childress

Customer Relations Representat/Emergency Communication Center

2026 total comp

$56,967

Sub-department: Ecc
Base pay: $56,967
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,967
Hire date: 2025-12-07
Pay grade: 756
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 1030000
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Ecc
Paygroup: General
Position Nbr: 00756173
Sal Admin Plan: D1

Glenn Childress holds the role of Customer Relations Representat at Emergency Communication Center within Ecc. Their tenure dates to 2025, about a year. In 2026, their total compensation was $56,967. Their pay grade is 756.

Devin Hassan

Customer Relations Representat/Emergency Communication Center

2026 total comp

$56,967

Sub-department: Ecc
Base pay: $56,967
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,967
Hire date: 2025-12-07
Pay grade: 756
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 1030000
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Ecc
Paygroup: General
Position Nbr: 00756170
Sal Admin Plan: D1

Devin Hassan holds the role of Customer Relations Representat at Emergency Communication Center within Ecc. Hired in 2025, they have about a year of service. In 2026, their total compensation was $56,967. Their pay grade is 756.

Amanda Cotterman

Customer Relations Representat/Emergency Communication Center

2026 total comp

$56,967

Sub-department: Ecc
Base pay: $56,967
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,967
Hire date: 2024-12-08
Pay grade: 756
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 1030000
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Ecc
Paygroup: General
Position Nbr: 00756163
Sal Admin Plan: D1

At Emergency Communication Center, Amanda Cotterman serves as a Customer Relations Representat within Ecc. Hired in 2024, they have about 2 years of service. Their 2026 pay totaled $56,967. They are classified at grade 756.

Joshua Wagoner

Customer Relations Representat/Emergency Communication Center

2026 total comp

$56,967

Sub-department: Ecc
Base pay: $56,967
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,967
Hire date: 2025-02-16
Pay grade: 756
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 1030000
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Ecc
Paygroup: General
Position Nbr: 00756159
Sal Admin Plan: D1

Joshua Wagoner works as a Customer Relations Representat for Emergency Communication Center within Ecc. Hired in 2025, they have about a year of service. Joshua earned $56,967 in 2026. Their pay grade is 756.

Tonya Cooper

Customer Relations Representat/Emergency Communication Center

2026 total comp

$56,967

Sub-department: Ecc
Base pay: $56,967
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,967
Hire date: 2025-02-16
Pay grade: 756
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 1030000
Job Family: D1Afs
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: Ecc
Paygroup: General
Position Nbr: 00756184
Sal Admin Plan: D1

Tonya Cooper works as a Customer Relations Representat for Emergency Communication Center within Ecc. They have served since 2025 (about a year). Tonya earned $56,967 in 2026. Their pay grade is 756.