City of Cincinnati / Wwc-Customer Service

Agency file

Wwc-Customer Service

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Wwc-Customer Service is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 28 employees with median total compensation of $67,054; the highest distinct record was $100,647.

Year: 2026
Total payroll: $1.9M
Employees: 28
Median total: $67,054
Highest record: $100,647

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$51,390$98,355+

Hover a bar for its range; click to filter the list below.

How 2026 total compensation is spread across the 28 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($67,054) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $68,375 (100%)
Overtime — $0 (0%)
Other — $0 (0%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$56,026

$67,054

$69,907

$84,842

The pay ladder for this department. Someone at the 90th percentile earns $84,842 — more than 90% of the department; the 10th percentile earns $56,026. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Wastewater Collection Crew Lea

10 · $69,274

Utility Technician

8 · $56,026

Water Works Dispatcher

5 · $66,732

Assistant Supervisor of Customer Service

3 · $87,387

Wastewater Collction Supvr-Exm

1 · $100,647

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Robert Jackson

Utility Technician/Wwc-Customer Service

2026 total comp

$56,026

Sub-department: WWC CustSv
Base pay: $56,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,026
Hire date: 2023-02-19
Pay grade: 604
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 604
Jobtitle Abbrv: Util Tech
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00604009
Sal Admin Plan: D1

Robert Jackson works as a Utility Technician for Wwc-Customer Service within Wwc Custsv. Their tenure dates to 2023, about 3 years. Robert earned $56,026 in 2026. Their pay grade is 604.

Terrell Thompson

Utility Technician/Wwc-Customer Service

2026 total comp

$56,026

Sub-department: WWC CustSv
Base pay: $56,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,026
Hire date: 2015-06-21
Pay grade: 604
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 604
Jobtitle Abbrv: Util Tech
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00604012
Sal Admin Plan: D1

Terrell Thompson is a Utility Technician at Wwc-Customer Service within Wwc Custsv. Hired in 2015, they have about 11 years of service. 2026 total compensation came to $56,026. They are classified at grade 604.

Gregory Stevenson

Utility Technician/Wwc-Customer Service

2026 total comp

$56,026

Sub-department: WWC CustSv
Base pay: $56,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,026
Hire date: 2005-05-08
Pay grade: 604
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 604
Jobtitle Abbrv: Util Tech
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00604013
Sal Admin Plan: D1

At Wwc-Customer Service, Gregory Stevenson serves as a Utility Technician within Wwc Custsv. They have served since 2005 (about 21 years). Their 2026 pay totaled $56,026. They are classified at grade 604.

Cortez Coston

Utility Technician/Wwc-Customer Service

2026 total comp

$56,026

Sub-department: WWC CustSv
Base pay: $56,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,026
Hire date: 2011-05-29
Pay grade: 604
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 604
Jobtitle Abbrv: Util Tech
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00604006
Sal Admin Plan: D1

Cortez Coston works as a Utility Technician for Wwc-Customer Service within Wwc Custsv. Hired in 2011, they have about 15 years of service. Cortez earned $56,026 in 2026. Their pay grade is 604.

Reginald Gray

Utility Technician/Wwc-Customer Service

2026 total comp

$56,026

Sub-department: WWC CustSv
Base pay: $56,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,026
Hire date: 2008-05-18
Pay grade: 604
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 604
Jobtitle Abbrv: Util Tech
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00604011
Sal Admin Plan: D1

At Wwc-Customer Service, Reginald Gray serves as a Utility Technician within Wwc Custsv. They have served since 2008 (about 18 years). Their 2026 pay totaled $56,026. They are classified at grade 604.

Roberto Madaris

Utility Technician/Wwc-Customer Service

2026 total comp

$56,026

Sub-department: WWC CustSv
Base pay: $56,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,026
Hire date: 2022-05-01
Pay grade: 604
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 604
Jobtitle Abbrv: Util Tech
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00604004
Sal Admin Plan: D1

Roberto Madaris is a Utility Technician at Wwc-Customer Service within Wwc Custsv. They have served since 2022 (about 4 years). 2026 total compensation came to $56,026. They are classified at grade 604.