City of Cincinnati / Wwc-Customer Service

Agency file

Wwc-Customer Service

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Wwc-Customer Service is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 28 employees with median total compensation of $67,054; the highest distinct record was $100,647.

Year: 2026
Total payroll: $1.9M
Employees: 28
Median total: $67,054
Highest record: $100,647

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$51,390$98,355+

Hover a bar for its range; click to filter the list below.

How 2026 total compensation is spread across the 28 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($67,054) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $68,375 (100%)
Overtime — $0 (0%)
Other — $0 (0%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$56,026

$67,054

$69,907

$84,842

The pay ladder for this department. Someone at the 90th percentile earns $84,842 — more than 90% of the department; the 10th percentile earns $56,026. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Wastewater Collection Crew Lea

10 · $69,274

Utility Technician

8 · $56,026

Water Works Dispatcher

5 · $66,732

Assistant Supervisor of Customer Service

3 · $87,387

Wastewater Collction Supvr-Exm

1 · $100,647

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Jason Harris

Water Works Dispatcher/Wwc-Customer Service

2026 total comp

$66,732

Sub-department: WWC CustSv
Base pay: $66,732
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,732
Hire date: 2000-02-20
Pay grade: 757
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 757
Jobtitle Abbrv: WWDispatc
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00757010
Sal Admin Plan: D1

At Wwc-Customer Service, Jason Harris serves as a Water Works Dispatcher within Wwc Custsv. They have served since 2000 (about 26 years). Their 2026 pay totaled $66,732. They are classified at grade 757.

Edith Reutter

Water Works Dispatcher/Wwc-Customer Service

2026 total comp

$66,732

Sub-department: WWC CustSv
Base pay: $66,732
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,732
Hire date: 2005-07-03
Pay grade: 757
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 757
Jobtitle Abbrv: WWDispatc
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00757011
Sal Admin Plan: D1

Edith Reutter is a Water Works Dispatcher at Wwc-Customer Service within Wwc Custsv. Hired in 2005, they have about 21 years of service. 2026 total compensation came to $66,732. They are classified at grade 757.

Erica Sessley

Water Works Dispatcher/Wwc-Customer Service

2026 total comp

$66,732

Sub-department: WWC CustSv
Base pay: $66,732
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,732
Hire date: 2005-04-10
Pay grade: 757
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 757
Jobtitle Abbrv: WWDispatc
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00757013
Sal Admin Plan: D1

Erica Sessley is a Water Works Dispatcher at Wwc-Customer Service within Wwc Custsv. Hired in 2005, they have about 21 years of service. 2026 total compensation came to $66,732. They are classified at grade 757.

Jeffrey Knight

Water Works Dispatcher/Wwc-Customer Service

2026 total comp

$66,732

Sub-department: WWC CustSv
Base pay: $66,732
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,732
Hire date: 2012-11-11
Pay grade: 757
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 757
Jobtitle Abbrv: WWDispatc
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00757014
Sal Admin Plan: D1

Jeffrey Knight holds the role of Water Works Dispatcher at Wwc-Customer Service within Wwc Custsv. Their tenure dates to 2012, about 14 years. In 2026, their total compensation was $66,732. Their pay grade is 757.

Michael Reed

Water Works Dispatcher/Wwc-Customer Service

2026 total comp

$66,732

Sub-department: WWC CustSv
Base pay: $66,732
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,732
Hire date: 2017-01-01
Pay grade: 757
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 757
Jobtitle Abbrv: WWDispatc
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00757012
Sal Admin Plan: D1

Michael Reed holds the role of Water Works Dispatcher at Wwc-Customer Service within Wwc Custsv. Their tenure dates to 2017, about 9 years. In 2026, their total compensation was $66,732. Their pay grade is 757.

Andrew Hoffman

Wastewater Collection Crew Lea/Wwc-Customer Service

2026 total comp

$66,099

Sub-department: WWC CustSv
Base pay: $66,099
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,099
Hire date: 2021-04-18
Pay grade: 721
Full-time equivalent (FTE): 1

Source-specific fields

Department ID: 4502000
Job Family: D1Afs
Jobcode: 721
Jobtitle Abbrv: WWCollLdr
Location: Msdwwc-Cs
Paygroup: General
Position Nbr: 00721007
Sal Admin Plan: D1

At Wwc-Customer Service, Andrew Hoffman serves as a Wastewater Collection Crew Lea within Wwc Custsv. Their tenure dates to 2021, about 5 years. Their 2026 pay totaled $66,099. They are classified at grade 721.