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City of Cincinnati / Wwc-Customer Service

Agency file

Wwc-Customer Service

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Wwc-Customer Service is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 28 employees with median total compensation of $67,054; the highest distinct record was $100,647.

Year
2026
Total payroll
$1.9M
Employees
28
Median total
$67,054
Highest record
$100,647

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 28 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($67,054) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base — $68,375 (100%)
  • Overtime — $0 (0%)
  • Other — $0 (0%)
  • Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$56,026
$56,026
$67,054
$69,907
$84,842

The pay ladder for this department. Someone at the 90th percentile earns $84,842 — more than 90% of the department; the 10th percentile earns $56,026. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Wastewater Collection Crew Lea
10 · $69,274
Utility Technician
8 · $56,026
Water Works Dispatcher
5 · $66,732
Assistant Supervisor of Customer Service
3 · $87,387
Wastewater Collction Supvr-Exm
1 · $100,647

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Jasmine Shaw

Wastewater Collection Crew Lea/Wwc-Customer Service

2026 total comp
$68,642
Sub-department
WWC CustSv
Base pay
$68,642
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,642
Hire date
2019-09-08
Pay grade
721
Full-time equivalent (FTE)
1

Source-specific fields

Department ID
4502000
Job Family
D1Afs
Jobcode
721
Jobtitle Abbrv
WWCollLdr
Location
Msdwwc-Cs
Paygroup
General
Position Nbr
00721005
Sal Admin Plan
D1

At Wwc-Customer Service, Jasmine Shaw serves as a Wastewater Collection Crew Lea within Wwc Custsv. Hired in 2019, they have about 7 years of service. Their 2026 pay totaled $68,642. They are classified at grade 721.

Antonio Mason

Wastewater Collection Crew Lea/Wwc-Customer Service

2026 total comp
$68,642
Sub-department
WWC CustSv
Base pay
$68,642
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,642
Hire date
2018-04-08
Pay grade
721
Full-time equivalent (FTE)
1

Source-specific fields

Department ID
4502000
Job Family
D1Afs
Jobcode
721
Jobtitle Abbrv
WWCollLdr
Location
Msdwwc-Cs
Paygroup
General
Position Nbr
00721003
Sal Admin Plan
D1

Antonio Mason is a Wastewater Collection Crew Lea at Wwc-Customer Service within Wwc Custsv. Hired in 2018, they have about 8 years of service. 2026 total compensation came to $68,642. They are classified at grade 721.

Eric Schrand

Wastewater Collection Crew Lea/Wwc-Customer Service

2026 total comp
$67,377
Sub-department
WWC CustSv
Base pay
$67,377
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$67,377
Hire date
2025-04-13
Pay grade
721
Full-time equivalent (FTE)
1

Source-specific fields

Department ID
4502000
Job Family
D1Afs
Jobcode
721
Jobtitle Abbrv
WWCollLdr
Location
Msd Wwc
Paygroup
General
Position Nbr
00721015
Sal Admin Plan
D1

Eric Schrand is a Wastewater Collection Crew Lea at Wwc-Customer Service within Wwc Custsv. Their tenure dates to 2025, about a year. 2026 total compensation came to $67,377. They are classified at grade 721.

Brian Harrison

Wastewater Collection Crew Lea/Wwc-Customer Service

2026 total comp
$67,377
Sub-department
WWC CustSv
Base pay
$67,377
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$67,377
Hire date
2022-02-06
Pay grade
721
Full-time equivalent (FTE)
1

Source-specific fields

Department ID
4502000
Job Family
D1Afs
Jobcode
721
Jobtitle Abbrv
WWCollLdr
Location
Msdwwc-Cs
Paygroup
General
Position Nbr
00721010
Sal Admin Plan
D1

At Wwc-Customer Service, Brian Harrison serves as a Wastewater Collection Crew Lea within Wwc Custsv. They have served since 2022 (about 4 years). Their 2026 pay totaled $67,377. They are classified at grade 721.