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District of Columbia / Ddot / Customer Service Communication

Job-title file

Customer Service Communication

Carry out the duties of this position in support of the agency's public mission.

9 employees hold this title in Ddot. Median total compensation for the role is $73,677, below the department median of $80,032.

Employees
9
Total payroll
$648.4K
Role median
$73,677
Agency median
$80,032
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$67,383$75,439+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Barry Saunders

Customer Service Communication/Ddot

2024 total comp
$75,775
Base pay
$0
Overtime
$0
Other pay
$75,775
Benefits
$0
Total compensation
$75,775
Hire date
2010/08/02
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
14,402

Barry Saunders works as a Customer Service Communication for Ddot. Their tenure dates to 2010, about 14 years. Barry earned $75,775 in 2024. Their pay grade is 11.

Norman GrossMay be multiple

Customer Service Communication/Ddot

2024 total comp
$73,677
Hire date
2010/09/12
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,404

Norman Gross appears in Ddot payroll as a Customer Service Communication, with $73,677 reported in 2024 — this entry may combine more than one individual of the same name.

Pamela Drew

Customer Service Communication/Ddot

2024 total comp
$73,677
Base pay
$0
Overtime
$0
Other pay
$73,677
Benefits
$0
Total compensation
$73,677
Hire date
1999/04/12
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,854

Pamela Drew works as a Customer Service Communication for Ddot. They have served since 1999 (about 25 years). Pamela earned $73,677 in 2024. Their pay grade is 11.

Mona Davis

Customer Service Communication/Ddot

2024 total comp
$73,677
Base pay
$0
Overtime
$0
Other pay
$73,677
Benefits
$0
Total compensation
$73,677
Hire date
2017/10/16
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,894

Mona Davis is a Customer Service Communication at Ddot. Hired in 2017, they have about 7 years of service. 2024 total compensation came to $73,677. They are classified at grade 11.

Olivia Goodrum

Customer Service Communication/Ddot

2024 total comp
$73,677
Base pay
$0
Overtime
$0
Other pay
$73,677
Benefits
$0
Total compensation
$73,677
Hire date
2017/03/06
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,257

Olivia Goodrum holds the role of Customer Service Communication at Ddot. They have served since 2017 (about 7 years). In 2024, their total compensation was $73,677. Their pay grade is 11.

Shaunell Vereene

Customer Service Communication/Ddot

2024 total comp
$73,677
Base pay
$0
Overtime
$0
Other pay
$73,677
Benefits
$0
Total compensation
$73,677
Hire date
2013/07/29
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,402

Shaunell Vereene holds the role of Customer Service Communication at Ddot. Hired in 2013, they have about 11 years of service. In 2024, their total compensation was $73,677. Their pay grade is 11.

Jessica Pierce

Customer Service Communication/Ddot

2024 total comp
$69,481
Base pay
$0
Overtime
$0
Other pay
$69,481
Benefits
$0
Total compensation
$69,481
Hire date
2018/02/20
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,841

At Ddot, Jessica Pierce serves as a Customer Service Communication. Hired in 2018, they have about 6 years of service. Their 2024 pay totaled $69,481. They are classified at grade 11.

Caleb Taylor

Customer Service Communication/Ddot

2024 total comp
$67,383
Base pay
$0
Overtime
$0
Other pay
$67,383
Benefits
$0
Total compensation
$67,383
Hire date
2022/10/11
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,051

Caleb Taylor works as a Customer Service Communication for Ddot. They have served since 2022 (about 2 years). Caleb earned $67,383 in 2024. Their pay grade is 11.

Kendra Wingate

Customer Service Communication/Ddot

2024 total comp
$67,383
Base pay
$0
Overtime
$0
Other pay
$67,383
Benefits
$0
Total compensation
$67,383
Hire date
2021/09/27
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
16,348

Kendra Wingate holds the role of Customer Service Communication at Ddot. Their tenure dates to 2021, about 3 years. In 2024, their total compensation was $67,383. Their pay grade is 11.