Johnson County, Kansas / Johnson / Customer Service Representative

Job-title file

Customer Service Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Johnson. Median total compensation for the role is $48,199, below the department median of $67,585.

Employees: 32
Total payroll: $1.4M
Role median: $48,199
Agency median: $67,585
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$1,193$67,032+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative pay vs. the Kansas City, MO-KS area

Across all employers in the Kansas City, MO-KS area, the median wage for Customer Service Representatives — about 22,240 people — is $44,350. Johnson pays a median base salary of $53,183 for this role, 20% above that figure — about the 79th percentile of local pay for the occupation.

Where Johnson sits in the local pay range

10th

25th

Median

75th

90th

$31,420

$36,870

$44,350

$50,010

$62,510

Johnson median · $53,183

The bar is the range of annual wages for Customer Service Representatives across every employer in the Kansas City, MO-KS area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Johnson’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Johnson’s median base salary is 19% above that national figure, about the 77th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Johnson median · $53,183

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Kansas City, MO-KS range relative to the national one.

Computed over the 26 of 32 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Johnson is $48,199, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare jurisdictions

Customer Service Representative beyond Johnson County, Kansas

This role is reported in 8 jurisdictions. In Johnson County, Kansas, the median of $48,199 ranks #5 of 8. See Customer Service Representative across all of Johnson County, Kansas →

Highest-paying jurisdictions for this role

City of Seattle

$72,426 · 110

City of Miami

$64,081 · 5

City of Las Vegas

$60,517 · 60

School District of Philadelphia

$58,335 · 7

New York Public Authorities

$20,525 · 37

Davis School District, Utah

$14,160 · 6

City of Los Angeles

$73 · 12

Median total compensation for comparable Customer Service Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list