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City of Las Vegas / Bs - Customer Service

Agency file

Bs - Customer Service

Source file: City of Las Vegas — Employee Compensation / ingested Jun 19, 2026

The Bs - Customer Service is a government agency that delivers public services and programs within its jurisdiction.

In 2021, this agency had 14 employees with median total compensation of $95,889; the highest distinct record was $143,914.

Year
2021
Total payroll
$1.3M
Employees
14
Median total
$95,889
Highest record
$143,914

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2021 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($95,889) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$59,786 (64%)
  • Overtime$718 (1%)
  • Other$3,384 (4%)
  • Benefits$30,217 (32%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$71,093
$77,968
$95,889
$108,173
$130,197

The pay ladder for this department. Someone at the 90th percentile earns $130,197 — more than 90% of the department; the 10th percentile earns $71,093. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 6 published years.

YearTotal payrollEmployeesMedian pay
2016
$1.3M
16
$81,559
2017
$1.4M
11.6%
18
12.5%
$81,863
0.4%
2018
$1.4M
0.1%
18
±0%
$82,310
0.5%
2019
$1.2M
10.9%
14
22.2%
$89,907
9.2%
2020
$1.4M
13.9%
16
14.3%
$83,663
6.9%
2021
$1.3M
7.3%
14
12.5%
$95,889
14.6%

Record list

Employees

Page 1

Christy Beckwith

Business Specialist/Bs - Customer Service

2021 total comp
$143,914
Sub-department
Cea
Base pay
$89,576
Overtime
$36
Other pay
$11,796
Benefits
$42,507
Total compensation
$143,914

Source-specific fields

Gross Wages
$101,407
Record ID
110,782

Christy Beckwith is a Business Specialist at Bs - Customer Service within Cea. 2021 total compensation came to $143,914.

Josanna Espejo

Senior Management Analyst/Bs - Customer Service

2021 total comp
$130,197
Sub-department
Appt
Base pay
$81,100
Overtime
$0
Other pay
$5,063
Benefits
$44,034
Total compensation
$130,197

Source-specific fields

Gross Wages
$86,163
Record ID
112,414

Josanna Espejo is a Senior Management Analyst at Bs - Customer Service within Appt. 2021 total compensation came to $130,197.

Kelly Mccartney-Perone

Business Specialist/Bs - Customer Service

2021 total comp
$120,500
Sub-department
Cea
Base pay
$78,374
Overtime
$523
Other pay
$3,259
Benefits
$38,344
Total compensation
$120,500

Source-specific fields

Gross Wages
$82,156
Record ID
113,094

At Bs - Customer Service, Kelly Mccartney-Perone serves as a Business Specialist within Cea. Their 2021 pay totaled $120,500.

Tasha Ealy

Management Analyst II/Bs - Customer Service

2021 total comp
$108,173
Sub-department
Appt
Base pay
$67,739
Overtime
$0
Other pay
$7,852
Benefits
$32,581
Total compensation
$108,173

Source-specific fields

Gross Wages
$75,591
Record ID
112,928

Tasha Ealy is a Management Analyst II at Bs - Customer Service within Appt. 2021 total compensation came to $108,173.

Alissa Knox

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$99,762
Sub-department
Cea
Base pay
$60,628
Overtime
$1,051
Other pay
$5,970
Benefits
$32,113
Total compensation
$99,762

Source-specific fields

Gross Wages
$67,650
Record ID
113,017

At Bs - Customer Service, Alissa Knox serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $99,762.

Nicole Aversa

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$98,499
Sub-department
Cea
Base pay
$60,687
Overtime
$2,070
Other pay
$3,066
Benefits
$32,677
Total compensation
$98,499

Source-specific fields

Gross Wages
$65,823
Record ID
112,886

At Bs - Customer Service, Nicole Aversa serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $98,499.

Dorothy Caridine

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$97,876
Sub-department
Cea
Base pay
$60,628
Overtime
$1,110
Other pay
$3,078
Benefits
$33,060
Total compensation
$97,876

Source-specific fields

Gross Wages
$64,816
Record ID
112,919

Dorothy Caridine is a Administrative Support Assistant at Bs - Customer Service within Cea. 2021 total compensation came to $97,876.

Josanna Espejo

Business Specialist/Bs - Customer Service

2016 total comp
$96,753
Sub-department
Cea
Base pay
$62,858
Overtime
$0
Other pay
$0
Benefits
$33,896
Total compensation
$96,753

Source-specific fields

Gross Wages
$62,858
Record ID
90,208

Josanna Espejo works as a Business Specialist for Bs - Customer Service within Cea. Josanna earned $96,753 in 2016.

Maria Vigil

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$93,902
Sub-department
Cea
Base pay
$59,826
Overtime
$924
Other pay
$4,521
Benefits
$28,632
Total compensation
$93,902

Source-specific fields

Gross Wages
$65,271
Record ID
112,044

Maria Vigil works as a Administrative Support Assistant for Bs - Customer Service within Cea. Maria earned $93,902 in 2021.

Kelly Mccartney

Business Specialist/Bs - Customer Service

2017 total comp
$89,755
Sub-department
Cea
Base pay
$63,677
Overtime
$0
Other pay
$0
Benefits
$26,078
Total compensation
$89,755

Source-specific fields

Gross Wages
$63,677
Record ID
107,940

Kelly Mccartney works as a Business Specialist for Bs - Customer Service within Cea. Kelly earned $89,755 in 2017.

Roxie Miranda

Administrative Support Assistant/Bs - Customer Service

2018 total comp
$88,769
Sub-department
Cea
Base pay
$59,539
Overtime
$0
Other pay
$5,954
Benefits
$23,276
Total compensation
$88,769

Source-specific fields

Gross Wages
$65,493
Record ID
102,815

Roxie Miranda works as a Administrative Support Assistant for Bs - Customer Service within Cea. Roxie earned $88,769 in 2018.

Tamara Beckum

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$81,386
Sub-department
Cea
Base pay
$51,219
Overtime
$616
Other pay
$2,112
Benefits
$27,439
Total compensation
$81,386

Source-specific fields

Gross Wages
$53,947
Record ID
111,330

At Bs - Customer Service, Tamara Beckum serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $81,386.

Morgan Osiadlo

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$78,850
Sub-department
Cea
Base pay
$52,936
Overtime
$640
Other pay
$0
Benefits
$25,274
Total compensation
$78,850

Source-specific fields

Gross Wages
$53,576
Record ID
112,655

At Bs - Customer Service, Morgan Osiadlo serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $78,850.

Shelley Dinicola

Administrative Support Assistant/Bs - Customer Service

2017 total comp
$78,038
Sub-department
Cea
Base pay
$48,010
Overtime
$0
Other pay
$5,452
Benefits
$24,577
Total compensation
$78,038

Source-specific fields

Gross Wages
$53,461
Record ID
106,913

Shelley Dinicola works as a Administrative Support Assistant for Bs - Customer Service within Cea. Shelley earned $78,038 in 2017.

Ingrid Fuentes

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$77,968
Sub-department
Cea
Base pay
$52,897
Overtime
$781
Other pay
$0
Benefits
$24,290
Total compensation
$77,968

Source-specific fields

Gross Wages
$53,678
Record ID
112,654

Ingrid Fuentes holds the role of Administrative Support Assistant at Bs - Customer Service within Cea. In 2021, their total compensation was $77,968.

Kristin Guthrie

Management Analyst II/Bs - Customer Service

2016 total comp
$77,039
Sub-department
Appt
Base pay
$52,929
Overtime
$0
Other pay
$1,500
Benefits
$22,610
Total compensation
$77,039

Source-specific fields

Gross Wages
$54,429
Record ID
90,219

At Bs - Customer Service, Kristin Guthrie serves as a Management Analyst II within Appt. Their 2016 pay totaled $77,039.

Glenda Gutierrez

Administrative Support Assistant/Bs - Customer Service

2018 total comp
$75,850
Sub-department
Cea
Base pay
$48,671
Overtime
$1,489
Other pay
$0
Benefits
$25,691
Total compensation
$75,850

Source-specific fields

Gross Wages
$50,159
Record ID
104,540

At Bs - Customer Service, Glenda Gutierrez serves as a Administrative Support Assistant within Cea. Their 2018 pay totaled $75,850.

Eulah Walker

Administrative Support Assistant/Bs - Customer Service

2018 total comp
$74,749
Sub-department
Cea
Base pay
$27,787
Overtime
$66
Other pay
$36,125
Benefits
$10,772
Total compensation
$74,749

Source-specific fields

Gross Wages
$63,977
Record ID
103,153

Eulah Walker works as a Administrative Support Assistant for Bs - Customer Service within Cea. Eulah earned $74,749 in 2018.

Lynda Paisano

Administrative Support Assistant/Bs - Customer Service

2016 total comp
$73,321
Sub-department
Cea
Base pay
$20,824
Overtime
$452
Other pay
$42,885
Benefits
$9,160
Total compensation
$73,321

Source-specific fields

Gross Wages
$64,161
Record ID
87,115

Lynda Paisano holds the role of Administrative Support Assistant at Bs - Customer Service within Cea. In 2016, their total compensation was $73,321.

Juanita Leeks

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$72,429
Sub-department
Cea
Base pay
$47,822
Overtime
$490
Other pay
$350
Benefits
$23,767
Total compensation
$72,429

Source-specific fields

Gross Wages
$48,661
Record ID
113,962

At Bs - Customer Service, Juanita Leeks serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $72,429.

Jason Chandler

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$71,093
Sub-department
Cea
Base pay
$46,726
Overtime
$922
Other pay
$0
Benefits
$23,444
Total compensation
$71,093

Source-specific fields

Gross Wages
$47,649
Record ID
114,089

Jason Chandler holds the role of Administrative Support Assistant at Bs - Customer Service within Cea. In 2021, their total compensation was $71,093.

Jessica Vincent

Administrative Support Assistant/Bs - Customer Service

2016 total comp
$65,953
Sub-department
Cea
Base pay
$39,970
Overtime
$6,869
Other pay
$350
Benefits
$18,764
Total compensation
$65,953

Source-specific fields

Gross Wages
$47,189
Record ID
90,634

Jessica Vincent holds the role of Administrative Support Assistant at Bs - Customer Service within Cea. In 2016, their total compensation was $65,953.

Jessica Diaz

Administrative Support Assistant/Bs - Customer Service

2017 total comp
$64,360
Sub-department
Cea
Base pay
$42,714
Overtime
$1,470
Other pay
$435
Benefits
$19,741
Total compensation
$64,360

Source-specific fields

Gross Wages
$44,619
Record ID
109,817

Jessica Diaz works as a Administrative Support Assistant for Bs - Customer Service within Cea. Jessica earned $64,360 in 2017.

Susan Denton

Administrative Support Assistant/Bs - Customer Service

2020 total comp
$56,665
Sub-department
Cea
Base pay
$35,069
Overtime
$0
Other pay
$5,154
Benefits
$16,442
Total compensation
$56,665

Source-specific fields

Gross Wages
$40,223
Record ID
95,293

Susan Denton works as a Administrative Support Assistant for Bs - Customer Service within Cea. Susan earned $56,665 in 2020.

Lauren Medina

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$42,926
Sub-department
Cea
Base pay
$26,848
Overtime
$895
Other pay
$305
Benefits
$14,878
Total compensation
$42,926

Source-specific fields

Gross Wages
$28,048
Record ID
114,075

Lauren Medina holds the role of Administrative Support Assistant at Bs - Customer Service within Cea. In 2021, their total compensation was $42,926.

Richard Pearce

Senior Management Analyst/Bs - Customer Service

2017 total comp
$33,404
Sub-department
Appt
Base pay
$21,278
Overtime
$0
Other pay
$1,175
Benefits
$10,951
Total compensation
$33,404

Source-specific fields

Gross Wages
$22,453
Record ID
110,122

Richard Pearce is a Senior Management Analyst at Bs - Customer Service within Appt. 2017 total compensation came to $33,404.

Aimee Castillo

Administrative Support Assistant/Bs - Customer Service

2020 total comp
$33,399
Sub-department
Cea
Base pay
$22,185
Overtime
$0
Other pay
$166
Benefits
$11,047
Total compensation
$33,399

Source-specific fields

Gross Wages
$22,352
Record ID
96,768

At Bs - Customer Service, Aimee Castillo serves as a Administrative Support Assistant within Cea. Their 2020 pay totaled $33,399.

Az'Sha Hankerson

Administrative Support Assistant/Bs - Customer Service

2017 total comp
$21,833
Sub-department
Cea
Base pay
$14,966
Overtime
$0
Other pay
$0
Benefits
$6,867
Total compensation
$21,833

Source-specific fields

Gross Wages
$14,966
Record ID
110,501

Az'Sha Hankerson works as a Administrative Support Assistant for Bs - Customer Service within Cea. Az'Sha earned $21,833 in 2017.