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City of Las Vegas / Bs - Customer Service

Agency file

Bs - Customer Service

Source file: City of Las Vegas — Employee Compensation / ingested Jun 19, 2026

The Bs - Customer Service is a government agency that delivers public services and programs within its jurisdiction.

In 2021, this agency had 14 employees with median total compensation of $95,889; the highest distinct record was $143,914.

Year
2021
Total payroll
$1.3M
Employees
14
Median total
$95,889
Highest record
$143,914

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2021 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($95,889) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$59,786 (64%)
  • Overtime$718 (1%)
  • Other$3,384 (4%)
  • Benefits$30,217 (32%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$71,093
$77,968
$95,889
$108,173
$130,197

The pay ladder for this department. Someone at the 90th percentile earns $130,197 — more than 90% of the department; the 10th percentile earns $71,093. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 6 published years.

YearTotal payrollEmployeesMedian pay
2016
$1.3M
16
$81,559
2017
$1.4M
11.6%
18
12.5%
$81,863
0.4%
2018
$1.4M
0.1%
18
±0%
$82,310
0.5%
2019
$1.2M
10.9%
14
22.2%
$89,907
9.2%
2020
$1.4M
13.9%
16
14.3%
$83,663
6.9%
2021
$1.3M
7.3%
14
12.5%
$95,889
14.6%

Record list

Employees

Page 1

Alissa Knox

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$99,762
Sub-department
Cea
Base pay
$60,628
Overtime
$1,051
Other pay
$5,970
Benefits
$32,113
Total compensation
$99,762

Source-specific fields

Gross Wages
$67,650
Record ID
113,017

At Bs - Customer Service, Alissa Knox serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $99,762.

Nicole Aversa

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$98,499
Sub-department
Cea
Base pay
$60,687
Overtime
$2,070
Other pay
$3,066
Benefits
$32,677
Total compensation
$98,499

Source-specific fields

Gross Wages
$65,823
Record ID
112,886

At Bs - Customer Service, Nicole Aversa serves as a Administrative Support Assistant within Cea. Their 2021 pay totaled $98,499.

Dorothy Caridine

Administrative Support Assistant/Bs - Customer Service

2021 total comp
$97,876
Sub-department
Cea
Base pay
$60,628
Overtime
$1,110
Other pay
$3,078
Benefits
$33,060
Total compensation
$97,876

Source-specific fields

Gross Wages
$64,816
Record ID
112,919

Dorothy Caridine is a Administrative Support Assistant at Bs - Customer Service within Cea. 2021 total compensation came to $97,876.