City of Las Vegas / Oss Office of Strategic Services / Call Center Specialist

Job-title file

Call Center Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

18 employees hold this title in Oss Office of Strategic Services. Median total compensation for the role is $83,812, below the department median of $124,096.

Employees: 18
Total payroll: $1.5M
Role median: $83,812
Agency median: $124,096
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$2,932$125,496+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 18 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Las Vegas

Call Center Specialist is held in 2 City of Las Vegas departments. In Oss Office of Strategic Services, the median of $83,812 ranks #2 of 2.

Highest-paying departments for this role

Parks, Recreation, and Cultural Affairs - Parks and Recreation

$91,530 · 1

Median total compensation for the Call Center Specialist role in other City of Las Vegasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Call Center Specialist beyond City of Las Vegas

This role is reported in 2 jurisdictions. In City of Las Vegas, the median of $83,812 ranks #1 of 2. See Call Center Specialist across all of City of Las Vegas →

Highest-paying jurisdictions for this role

Arkansas

$47,822 · 10

Median total compensation for comparable Call Center Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Oss Office of Strategic Services

Record list

Employees with this title

Page 1

Monica Tejeda

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$125,557

Sub-department: Cea
Base pay: $74,682
Overtime: $0
Other pay: $9,899
Benefits: $40,976
Total compensation: $125,557

Source-specific fields

Gross Wages: $84,581
Record ID: 70,357

Monica Tejeda is a Call Center Specialist at Oss Office of Strategic Services within Cea. 2025 total compensation came to $125,557.

Alicia Flores

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$125,377

Sub-department: Cea
Base pay: $74,682
Overtime: $1,193
Other pay: $8,971
Benefits: $40,532
Total compensation: $125,377

Source-specific fields

Gross Wages: $84,845
Record ID: 69,250

At Oss Office of Strategic Services, Alicia Flores serves as a Call Center Specialist within Cea. Their 2025 pay totaled $125,377.

Rene Ardon

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$110,954

Sub-department: Cea
Base pay: $73,843
Overtime: $1,123
Other pay: $2,598
Benefits: $33,390
Total compensation: $110,954

Source-specific fields

Gross Wages: $77,564
Record ID: 71,235

Rene Ardon is a Call Center Specialist at Oss Office of Strategic Services within Cea. 2025 total compensation came to $110,954.

Tasha Carpenter

Call Center Specialist/Oss Office of Strategic Services

2021 total comp

$101,083

Sub-department: Cea
Base pay: $60,816
Overtime: $0
Other pay: $2,692
Benefits: $37,576
Total compensation: $101,083

Source-specific fields

Gross Wages: $63,508
Record ID: 113,040

Tasha Carpenter works as a Call Center Specialist for Oss Office of Strategic Services within Cea. Tasha earned $101,083 in 2021.

Jasmine Evans-Knowles

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$91,333

Sub-department: Cea
Base pay: $58,095
Overtime: $284
Other pay: $0
Benefits: $32,954
Total compensation: $91,333

Source-specific fields

Gross Wages: $58,380
Record ID: 72,536

Jasmine Evans-Knowles holds the role of Call Center Specialist at Oss Office of Strategic Services within Cea. In 2025, their total compensation was $91,333.

Martin Martinez

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$89,149

Sub-department: Cea
Base pay: $57,696
Overtime: $1
Other pay: $140
Benefits: $31,311
Total compensation: $89,149

Source-specific fields

Gross Wages: $57,838
Record ID: 72,646

Martin Martinez holds the role of Call Center Specialist at Oss Office of Strategic Services within Cea. In 2025, their total compensation was $89,149.

Angela Bosco

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$88,573

Sub-department: Cea
Base pay: $55,902
Overtime: $833
Other pay: $0
Benefits: $31,839
Total compensation: $88,573

Source-specific fields

Gross Wages: $56,734
Record ID: 70,025

At Oss Office of Strategic Services, Angela Bosco serves as a Call Center Specialist within Cea. Their 2025 pay totaled $88,573.

Darwin Ochoa

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$88,006

Sub-department: Cea
Base pay: $55,660
Overtime: $29
Other pay: $567
Benefits: $31,750
Total compensation: $88,006

Source-specific fields

Gross Wages: $56,256
Record ID: 72,515

Darwin Ochoa works as a Call Center Specialist for Oss Office of Strategic Services within Cea. Darwin earned $88,006 in 2025.

Zakira Johnson

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$87,610

Sub-department: Cea
Base pay: $56,185
Overtime: $8
Other pay: $0
Benefits: $31,417
Total compensation: $87,610

Source-specific fields

Gross Wages: $56,193
Record ID: 72,940

Zakira Johnson holds the role of Call Center Specialist at Oss Office of Strategic Services within Cea. In 2025, their total compensation was $87,610.

Holly Canty

Call Center Specialist/Oss Office of Strategic Services

2025 total comp

$80,015

Sub-department: Cea
Base pay: $49,962
Overtime: $1
Other pay: $0
Benefits: $30,052
Total compensation: $80,015

Source-specific fields

Gross Wages: $49,963
Record ID: 72,542

Holly Canty works as a Call Center Specialist for Oss Office of Strategic Services within Cea. Holly earned $80,015 in 2025.

Leticia Cabrera

Call Center Specialist/Oss Office of Strategic Services

2022 total comp

$78,883

Sub-department: Cea
Base pay: $49,493
Overtime: $27
Other pay: $0
Benefits: $29,363
Total compensation: $78,883

Source-specific fields

Gross Wages: $49,520
Record ID: 86,823

Leticia Cabrera works as a Call Center Specialist for Oss Office of Strategic Services within Cea. Leticia earned $78,883 in 2022.

Lucero Clark

Call Center Specialist/Oss Office of Strategic Services

2021 total comp

$74,575

Sub-department: Cea
Base pay: $50,169
Overtime: $918
Other pay: $0
Benefits: $23,487
Total compensation: $74,575

Source-specific fields

Gross Wages: $51,088
Record ID: 114,015

Lucero Clark is a Call Center Specialist at Oss Office of Strategic Services within Cea. 2021 total compensation came to $74,575.

David Balberdi

Call Center Specialist/Oss Office of Strategic Services

2022 total comp

$74,568

Sub-department: Cea
Base pay: $49,159
Overtime: $0
Other pay: $593
Benefits: $24,816
Total compensation: $74,568

Source-specific fields

Gross Wages: $49,752
Record ID: 85,744

David Balberdi works as a Call Center Specialist for Oss Office of Strategic Services within Cea. David earned $74,568 in 2022.

Sierra Becze

Call Center Specialist/Oss Office of Strategic Services

2021 total comp

$70,871

Sub-department: Cea
Base pay: $47,124
Overtime: $187
Other pay: $0
Benefits: $23,560
Total compensation: $70,871

Source-specific fields

Gross Wages: $47,311
Record ID: 114,156

Sierra Becze holds the role of Call Center Specialist at Oss Office of Strategic Services within Cea. In 2021, their total compensation was $70,871.

Jasmine Haynes

Call Center Specialist/Oss Office of Strategic Services

2024 total comp

$69,636

Sub-department: Cea
Base pay: $43,232
Overtime: $89
Other pay: $0
Benefits: $26,315
Total compensation: $69,636

Source-specific fields

Gross Wages: $43,321
Record ID: 76,568

Jasmine Haynes holds the role of Call Center Specialist at Oss Office of Strategic Services within Cea. In 2024, their total compensation was $69,636.

Lashawnda Gray

Call Center Specialist/Oss Office of Strategic Services

2020 total comp

$64,034

Sub-department: Cea
Base pay: $42,561
Overtime: $226
Other pay: $3,534
Benefits: $17,712
Total compensation: $64,034

Source-specific fields

Gross Wages: $46,322
Record ID: 96,888

Lashawnda Gray works as a Call Center Specialist for Oss Office of Strategic Services within Cea. Lashawnda earned $64,034 in 2020.

Mollee Churchill

Call Center Specialist/Oss Office of Strategic Services

2021 total comp

$57,943

Sub-department: Cea
Base pay: $38,071
Overtime: $0
Other pay: $0
Benefits: $19,871
Total compensation: $57,943

Source-specific fields

Gross Wages: $38,071
Record ID: 114,360

Mollee Churchill holds the role of Call Center Specialist at Oss Office of Strategic Services within Cea. In 2021, their total compensation was $57,943.

Kevin Shaw

Call Center Specialist/Oss Office of Strategic Services

2021 total comp

$2,932

Sub-department: Cea
Base pay: $2,101
Overtime: $0
Other pay: $0
Benefits: $831
Total compensation: $2,932

Source-specific fields

Gross Wages: $2,101
Record ID: 113,409

Kevin Shaw is a Call Center Specialist at Oss Office of Strategic Services within Cea. 2021 total compensation came to $2,932.