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City of Las Vegas / Pr - Senior Services / Customer Service Representative

Job-title file

Customer Service Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

4 employees hold this title in Pr - Senior Services. Median total compensation for the role is $69,693, above the department median of $4,385.

Employees
4
Total payroll
$278.3K
Role median
$69,693
Agency median
$4,385
Comparison
Above

Compared with the local labor market

Customer Service Representative pay vs. the Las Vegas-Henderson-North Las Vegas, NV area

Across all employers in the Las Vegas-Henderson-North Las Vegas, NV area, the median wage for Customer Service Representatives — about 25,290 people — is $39,560. Pr - Senior Services pays a median base salary of $47,568 for this role, 20% above that figureabout the 76th percentile of local pay for the occupation.

Where Pr - Senior Services sits in the local pay range

10th
25th
Median
75th
90th
$28,730
$35,640
$39,560
$46,990
$57,620
Pr - Senior Services median · $47,568

The bar is the range of annual wages for Customer Service Representatives across every employer in the Las Vegas-Henderson-North Las Vegas, NV area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Pr - Senior Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Pr - Senior Services’s median base salary is 6% above that national figure, about the 60th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Pr - Senior Services median · $47,568

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Las Vegas-Henderson-North Las Vegas, NV range relative to the national one.

Median total compensation for this role at Pr - Senior Services is $69,693, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City of Las Vegas

Customer Service Representative is held in 17 City of Las Vegas departments. In Pr - Senior Services, the median of $69,693 ranks #6 of 17.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative role in other City of Las Vegasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond City of Las Vegas

This role is reported in 8 jurisdictions. In City of Las Vegas, the median of $60,517 ranks #3 of 8. See Customer Service Representative across all of City of Las Vegas

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Sherry Pickett

Customer Service Representative/Pr - Senior Services

2021 total comp
$79,190
Sub-department
Cea
Base pay
$51,932
Overtime
$786
Other pay
$1,496
Benefits
$24,977
Total compensation
$79,190

Source-specific fields

Gross Wages
$54,214
Record ID
112,314

Sherry Pickett is a Customer Service Representative at Pr - Senior Services within Cea. 2021 total compensation came to $79,190.

Robin Rochell

Customer Service Representative/Pr - Senior Services

2017 total comp
$75,523
Sub-department
Cea
Base pay
$50,795
Overtime
$0
Other pay
$1,847
Benefits
$22,881
Total compensation
$75,523

Source-specific fields

Gross Wages
$52,642
Record ID
108,258

Robin Rochell works as a Customer Service Representative for Pr - Senior Services within Cea. Robin earned $75,523 in 2017.

Vanessa Werderman

Customer Service Representative/Pr - Senior Services

2017 total comp
$63,863
Sub-department
Cea
Base pay
$44,340
Overtime
$0
Other pay
$0
Benefits
$19,523
Total compensation
$63,863

Source-specific fields

Gross Wages
$44,340
Record ID
108,951

Vanessa Werderman holds the role of Customer Service Representative at Pr - Senior Services within Cea. In 2017, their total compensation was $63,863.

Rustye Barzoni-Covington

Customer Service Representative/Pr - Senior Services

2017 total comp
$59,712
Sub-department
Cea
Base pay
$42,796
Overtime
$142
Other pay
$0
Benefits
$16,775
Total compensation
$59,712

Source-specific fields

Gross Wages
$42,937
Record ID
108,939

Rustye Barzoni-Covington works as a Customer Service Representative for Pr - Senior Services within Cea. Rustye earned $59,712 in 2017.