Senior Telephone Operator

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

6 employees hold this title in Internal Services Department. Median total compensation for the role is $111,820, below the department median of $162,327.

Employees: 6
Total payroll: $674.2K
Role median: $111,820
Agency median: $162,327
Comparison: Below

Compared with the local labor market

Senior Telephone Operator pay vs. the Los Angeles-Long Beach-Anaheim, CA area

Across all employers in the Los Angeles-Long Beach-Anaheim, CA area, the median wage for Receptionists and Information Clerks — about 35,000 people — is $43,280. Internal Services Department pays a median base salary of $59,377 for this role, 37% above that figure — above the 90th percentile of local pay for the occupation.

Where Internal Services Department sits in the local pay range

10th

25th

Median

75th

90th

$37,120

$39,410

$43,280

$47,340

$52,600

Internal Services Department median · $59,377

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in the Los Angeles-Long Beach-Anaheim, CA area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Internal Services Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerks — about 910,180 people — is $38,010. Internal Services Department’s median base salary is 56% above that national figure, above the 90th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$28,760

$33,960

$38,010

$45,130

$49,950

Internal Services Department median · $59,377

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Los Angeles-Long Beach-Anaheim, CA range relative to the national one.

Median total compensation for this role at Internal Services Department is $111,820, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Los Angeles County

Senior Telephone Operator is held in 3 Los Angeles County departments. In Internal Services Department, the median of $111,820 ranks #2 of 3.

Highest-paying departments for this role

Olive View-Ucla Medical Center

$114,826 · 1

Harbor-Ucla Medical Center

$101,289 · 1

Median total compensation for the Senior Telephone Operator role in other Los Angeles Countydepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Senior Telephone Operator beyond Los Angeles County

This role is reported in 3 jurisdictions. In Los Angeles County, the median of $111,612 ranks #2 of 3. See Senior Telephone Operator across all of Los Angeles County →

Highest-paying jurisdictions for this role

City and County of San Francisco

$127,298 · 18

New Jersey

$52,090 · 8

Median total compensation for comparable Senior Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list