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Los Angeles County / Internal Services Department / Telephone Operator

Job-title file

Telephone Operator

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

6 employees hold this title in Internal Services Department. Median total compensation for the role is $96,652, below the department median of $162,327.

Employees
6
Total payroll
$589.7K
Role median
$96,652
Agency median
$162,327
Comparison
Below

Compared with the local labor market

Telephone Operator pay vs. the Los Angeles-Long Beach-Anaheim, CA area

Across all employers in the Los Angeles-Long Beach-Anaheim, CA area, the median wage for Receptionists and Information Clerksabout 35,000 people is $43,280. Internal Services Department pays a median base salary of $50,985 for this role, 18% above that figureabout the 85th percentile of local pay for the occupation.

Where Internal Services Department sits in the local pay range

10th
25th
Median
75th
90th
$37,120
$39,410
$43,280
$47,340
$52,600
Internal Services Department median · $50,985

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in the Los Angeles-Long Beach-Anaheim, CA area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Internal Services Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerksabout 910,180 people is $38,010. Internal Services Department’s median base salary is 34% above that national figure, above the 90th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$28,760
$33,960
$38,010
$45,130
$49,950
Internal Services Department median · $50,985

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Los Angeles-Long Beach-Anaheim, CA range relative to the national one.

Median total compensation for this role at Internal Services Department is $96,652, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Los Angeles County

Telephone Operator is held in 9 Los Angeles County departments. In Internal Services Department, the median of $96,652 ranks #1 of 9.

Highest-paying departments for this role

Median total compensation for the Telephone Operator role in other Los Angeles Countydepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Telephone Operator beyond Los Angeles County

This role is reported in 7 jurisdictions. In Los Angeles County, the median of $85,901 ranks #2 of 7. See Telephone Operator across all of Los Angeles County

Highest-paying jurisdictions for this role

Median total compensation for comparable Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Donna Grant

Telephone Operator/Internal Services Department

2025 total comp
$123,164
Base pay
$50,866
Overtime
$21,977
Other pay
$7,350
Benefits
$42,971
Total compensation
$123,164

At Internal Services Department, Donna Grant serves as a Telephone Operator. Their 2025 pay totaled $123,164.

Jennifer Carter-Franklin

Telephone Operator/Internal Services Department

2025 total comp
$101,751
Base pay
$51,254
Overtime
$14,073
Other pay
$7,939
Benefits
$28,485
Total compensation
$101,751

Jennifer Carter-Franklin holds the role of Telephone Operator at Internal Services Department. In 2025, their total compensation was $101,751.

Lisa Hunt

Telephone Operator/Internal Services Department

2025 total comp
$97,226
Base pay
$50,827
Overtime
$10,637
Other pay
$7,417
Benefits
$28,345
Total compensation
$97,226

At Internal Services Department, Lisa Hunt serves as a Telephone Operator. Their 2025 pay totaled $97,226.

Lucy Huerta

Telephone Operator/Internal Services Department

2025 total comp
$96,077
Base pay
$51,254
Overtime
$0
Other pay
$5,000
Benefits
$39,823
Total compensation
$96,077

Lucy Huerta is a Telephone Operator at Internal Services Department. 2025 total compensation came to $96,077.

Sherrill Bradley

Telephone Operator/Internal Services Department

2025 total comp
$85,901
Base pay
$51,104
Overtime
$646
Other pay
$7,081
Benefits
$27,070
Total compensation
$85,901

At Internal Services Department, Sherrill Bradley serves as a Telephone Operator. Their 2025 pay totaled $85,901.

Shontae Dunn

Telephone Operator/Internal Services Department

2025 total comp
$85,620
Base pay
$50,842
Overtime
$2,013
Other pay
$6,282
Benefits
$26,483
Total compensation
$85,620

Shontae Dunn works as a Telephone Operator for Internal Services Department. Shontae earned $85,620 in 2025.