Louisville Metro, Kentucky / Emergency Management Agency Metrosafe / Customer Service Center Specialist

Job-title file

Customer Service Center Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

11 employees hold this title in Emergency Management Agency Metrosafe. Median total compensation for the role is $21,622, below the department median of $38,175.

Employees: 11
Total payroll: $202.8K
Role median: $21,622
Agency median: $38,175
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$800$22,664+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Louisville Metro, Kentucky

Customer Service Center Specialist is held in 2 Louisville Metro, Kentucky departments. In Emergency Management Agency Metrosafe, the median of $21,622 ranks #2 of 2.

Highest-paying departments for this role

Es & Metrosafe

$38,484 · 8

Median total compensation for the Customer Service Center Specialist role in other Louisville Metro, Kentuckydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Emergency Management Agency Metrosafe

Record list

Employees with this title

Page 1

Victoria Elliott

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$22,686

Base pay: $21,771
Overtime: $914
Other pay: $0
Benefits: $0
Total compensation: $22,686

Source-specific fields

Annual Rate: $46,613
Record ID: 22,361
Year-to-Date Total: $22,686

At Emergency Management Agency Metrosafe, Victoria Elliott serves as a Customer Service Center Specialist. Their 2026 pay totaled $22,686.

Laquisha Archie

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$22,578

Base pay: $21,530
Overtime: $1,049
Other pay: $0
Benefits: $0
Total compensation: $22,578

Source-specific fields

Annual Rate: $46,550
Record ID: 21,988
Year-to-Date Total: $22,809

Laquisha Archie is a Customer Service Center Specialist at Emergency Management Agency Metrosafe. 2026 total compensation came to $22,578.

Janet Gray

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$21,776

Base pay: $21,485
Overtime: $291
Other pay: $0
Benefits: $0
Total compensation: $21,776

Source-specific fields

Annual Rate: $46,550
Record ID: 22,660
Year-to-Date Total: $21,776

Janet Gray is a Customer Service Center Specialist at Emergency Management Agency Metrosafe. 2026 total compensation came to $21,776.

Jacqueline Marshall

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$21,771

Base pay: $21,514
Overtime: $258
Other pay: $0
Benefits: $0
Total compensation: $21,771

Source-specific fields

Annual Rate: $46,613
Record ID: 22,384
Year-to-Date Total: $21,771

Jacqueline Marshall holds the role of Customer Service Center Specialist at Emergency Management Agency Metrosafe. In 2026, their total compensation was $21,771.

Gary Short

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$21,697

Base pay: $21,646
Overtime: $51
Other pay: $0
Benefits: $0
Total compensation: $21,697

Source-specific fields

Annual Rate: $46,550
Record ID: 23,263
Year-to-Date Total: $21,697

At Emergency Management Agency Metrosafe, Gary Short serves as a Customer Service Center Specialist. Their 2026 pay totaled $21,697.

Ron Valladao

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$21,622

Base pay: $21,429
Overtime: $193
Other pay: $0
Benefits: $0
Total compensation: $21,622

Source-specific fields

Annual Rate: $46,238
Record ID: 22,846
Year-to-Date Total: $21,622

At Emergency Management Agency Metrosafe, Ron Valladao serves as a Customer Service Center Specialist. Their 2026 pay totaled $21,622.

Shariem Wicks

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$21,453

Base pay: $21,365
Overtime: $89
Other pay: $0
Benefits: $0
Total compensation: $21,453

Source-specific fields

Annual Rate: $46,218
Record ID: 23,207
Year-to-Date Total: $21,453

At Emergency Management Agency Metrosafe, Shariem Wicks serves as a Customer Service Center Specialist. Their 2026 pay totaled $21,453.

Jamie Barnard

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$20,381

Base pay: $20,152
Overtime: $229
Other pay: $0
Benefits: $0
Total compensation: $20,381

Source-specific fields

Annual Rate: $43,368
Record ID: 25,803
Year-to-Date Total: $20,381

Jamie Barnard works as a Customer Service Center Specialist for Emergency Management Agency Metrosafe. Jamie earned $20,381 in 2026.

Tonya Atkinson

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2026 total comp

$19,801

Base pay: $19,430
Overtime: $370
Other pay: $0
Benefits: $0
Total compensation: $19,801

Source-specific fields

Annual Rate: $42,099
Record ID: 26,570
Year-to-Date Total: $19,801

Tonya Atkinson holds the role of Customer Service Center Specialist at Emergency Management Agency Metrosafe. In 2026, their total compensation was $19,801.

Marissa Hedges

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2024 total comp

$8,234

Base pay: $8,234
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $8,234

Source-specific fields

Annual Rate: $41,288
Record ID: 32,504
Year-to-Date Total: $8,521

Marissa Hedges holds the role of Customer Service Center Specialist at Emergency Management Agency Metrosafe. In 2024, their total compensation was $8,234.

Anna Craven

Customer Service Center Specialist/Emergency Management Agency Metrosafe

2025 total comp

$800

Base pay: $771
Overtime: $29
Other pay: $0
Benefits: $0
Total compensation: $800

Source-specific fields

Annual Rate: $40,082
Record ID: 20,025
Year-to-Date Total: $830

At Emergency Management Agency Metrosafe, Anna Craven serves as a Customer Service Center Specialist. Their 2025 pay totaled $800.