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Louisville Metro, Kentucky / Emergency Management Agency Metrosafe / Public Safety Telecommunicator II

Job-title file

Public Safety Telecommunicator II

Carry out the duties of this position in support of the agency's public mission.

74 employees hold this title in Emergency Management Agency Metrosafe. Median total compensation for the role is $42,949, above the department median of $38,175.

Employees
74
Total payroll
$3.2M
Role median
$42,949
Agency median
$38,175
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$0$110,352+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 74 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Public Safety Telecommunicator II pay vs. the Louisville/Jefferson County, KY-IN area

Across all employers in the Louisville/Jefferson County, KY-IN area, the median wage for Public Safety Telecommunicators — about 280 people — is $50,860. Emergency Management Agency Metrosafe pays a median base salary of $33,357 for this role, 34% below that figurebelow the 10th percentile of local pay for the occupation.

Where Emergency Management Agency Metrosafe sits in the local pay range

10th
25th
Median
75th
90th
$40,130
$46,430
$50,860
$59,060
$62,410
Emergency Management Agency Metrosafe median · $33,357

The bar is the range of annual wages for Public Safety Telecommunicators across every employer in the Louisville/Jefferson County, KY-IN area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Emergency Management Agency Metrosafe’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Public Safety Telecommunicators — about 102,500 people — is $53,040. Emergency Management Agency Metrosafe’s median base salary is 37% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$37,320
$45,210
$53,040
$64,260
$79,830
Emergency Management Agency Metrosafe median · $33,357

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Louisville/Jefferson County, KY-IN range relative to the national one.

Computed over the 58 of 74 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Emergency Management Agency Metrosafe is $42,949, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Louisville Metro, Kentucky

Public Safety Telecommunicator II is held in 2 Louisville Metro, Kentucky departments. In Emergency Management Agency Metrosafe, the median of $42,949 ranks #2 of 2.

Highest-paying departments for this role

Es & Metrosafe
$79,758 · 55

Median total compensation for the Public Safety Telecommunicator II role in other Louisville Metro, Kentuckydepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Candice Barajas

Public Safety Telecommunicator II/Emergency Management Agency Metrosafe

2024 total comp
$21,584
Base pay
$16,058
Overtime
$1,526
Other pay
$4,000
Benefits
$0
Total compensation
$21,584

Source-specific fields

Annual Rate
$56,680
Record ID
33,402
Year-to-Date Total
$22,646

At Emergency Management Agency Metrosafe, Candice Barajas serves as a Public Safety Telecommunicator II. Their 2024 pay totaled $21,584.

Christopher Hefler

Public Safety Telecommunicator II/Emergency Management Agency Metrosafe

2024 total comp
$21,175
Base pay
$15,506
Overtime
$1,669
Other pay
$4,000
Benefits
$0
Total compensation
$21,175

Source-specific fields

Annual Rate
$58,344
Record ID
32,779
Year-to-Date Total
$22,190

At Emergency Management Agency Metrosafe, Christopher Hefler serves as a Public Safety Telecommunicator II. Their 2024 pay totaled $21,175.

Tyler Smith

Public Safety Telecommunicator II/Emergency Management Agency Metrosafe

2026 total comp
$19,646
Base pay
$17,697
Overtime
$1,949
Other pay
$0
Benefits
$0
Total compensation
$19,646

Source-specific fields

Annual Rate
$67,558
Record ID
27,255
Year-to-Date Total
$19,646

Tyler Smith holds the role of Public Safety Telecommunicator II at Emergency Management Agency Metrosafe. In 2026, their total compensation was $19,646.

Tabitha Mitchell

Public Safety Telecommunicator II/Emergency Management Agency Metrosafe

2026 total comp
$19,646
Base pay
$17,697
Overtime
$1,949
Other pay
$0
Benefits
$0
Total compensation
$19,646

Source-specific fields

Annual Rate
$67,558
Record ID
27,263
Year-to-Date Total
$19,646

Tabitha Mitchell works as a Public Safety Telecommunicator II for Emergency Management Agency Metrosafe. Tabitha earned $19,646 in 2026.

Ashley Stout

Public Safety Telecommunicator II/Emergency Management Agency Metrosafe

2026 total comp
$19,298
Base pay
$17,778
Overtime
$1,520
Other pay
$0
Benefits
$0
Total compensation
$19,298

Source-specific fields

Annual Rate
$67,558
Record ID
27,264
Year-to-Date Total
$19,298

Ashley Stout holds the role of Public Safety Telecommunicator II at Emergency Management Agency Metrosafe. In 2026, their total compensation was $19,298.

Lori Carnes

Public Safety Telecommunicator II/Emergency Management Agency Metrosafe

2024 total comp
$18,690
Base pay
$16,393
Overtime
$1,704
Other pay
$593
Benefits
$0
Total compensation
$18,690

Source-specific fields

Annual Rate
$62,005
Record ID
27,661
Year-to-Date Total
$18,963

At Emergency Management Agency Metrosafe, Lori Carnes serves as a Public Safety Telecommunicator II. Their 2024 pay totaled $18,690.