City of Miami / Finance / Customer Service Representative
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
5 employees hold this title in Finance. Median total compensation for the role is $64,081, below the department median of $104,305.
Compared with the local labor market
Across all employers in the Miami-Fort Lauderdale-West Palm Beach, FL area, the median wage for Customer Service Representatives — about 63,440 people — is $39,560. Finance pays a median base salary of $64,081 for this role, 62% above that figure — above the 90th percentile of local pay for the occupation.
The bar is the range of annual wages for Customer Service Representatives across every employer in the Miami-Fort Lauderdale-West Palm Beach, FL area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Finance’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Finance’s median base salary is 43% above that national figure, above the 90th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Miami-Fort Lauderdale-West Palm Beach, FL range relative to the national one.
Median total compensation for this role at Finance is $64,081, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare jurisdictions
This role is reported in 8 jurisdictions. In City of Miami, the median of $64,081 ranks #2 of 8. See Customer Service Representative across all of City of Miami →
Median total compensation for comparable Customer Service Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Same department
Record list
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Customer Service Representative/Finance
Source-specific fields
Tomas Bueno Mato is a Customer Service Representative at Finance within City of Miami. 2026 total compensation came to $67,285.
Customer Service Representative/Finance
Source-specific fields
Deitra Nemore holds the role of Customer Service Representative at Finance within City of Miami. In 2026, their total compensation was $64,081.
Customer Service Representative/Finance
Source-specific fields
Ervin Sarria holds the role of Customer Service Representative at Finance within City of Miami. In 2026, their total compensation was $64,081.
Customer Service Representative/Finance
Source-specific fields
Maria Dominguez holds the role of Customer Service Representative at Finance within City of Miami. In 2026, their total compensation was $61,029.
Customer Service Representative/Finance
Source-specific fields
Sandra Bennett is a Customer Service Representative at Finance within City of Miami. 2026 total compensation came to $61,029.