City of Milwaukee / Doa - Information & Technician Management Division

Agency file

Doa - Information & Technician Management Division

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Doa - Information & Technician Management Division is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 82 employees with median total compensation of $82,972; the highest distinct record was $162,883.

Year: 2025
Total payroll: $7M
Employees: 82
Median total: $82,972
Highest record: $162,883

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$8,474$144,534+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 82 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($82,972) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $0 (0%)
Overtime — $78 (0%)
Other — $85,575 (100%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$60,777

$67,034

$82,972

$106,248

$123,185

The pay ladder for this department. Someone at the 90th percentile earns $123,185 — more than 90% of the department; the 10th percentile earns $60,777. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Unified Call Center Representative 3

11 · $65,807

IT Support Specialist-Senior

7 · $87,564

Systems Analyst-Senior

6 · $115,346

IT Support Specialist

6 · $70,123

Communications Facilities Coor

5 · $81,059

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

Year	Total payroll	Employees	Median pay
2019	$4.1M —	70 —	$60,293 —
2020	$4.3M ▲ 3.2%	71 ▲ 1.4%	$59,153 ▼ 1.9%
2021	$4.3M ▼ 0.5%	75 ▲ 5.6%	$55,654 ▼ 5.9%
2022	$4.3M ▲ 0.6%	71 ▼ 5.3%	$60,580 ▲ 8.9%
2023	$4.8M ▲ 11.9%	73 ▲ 2.8%	$65,946 ▲ 8.9%
2024	$6.4M ▲ 34.2%	79 ▲ 8.2%	$79,436 ▲ 20.5%
2025	$7M ▲ 9.4%	82 ▲ 3.8%	$82,972 ▲ 4.5%

Record list

Employees

Page 1

Eddie De Groot

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2022 total comp

$42,255

Base pay: $0
Overtime: $937
Other pay: $41,318
Benefits: $0
Total compensation: $42,255
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

Eddie De Groot works as a Ucc Customer Service Representative III for Doa - Information & Technician Management Division. Their status is full-time. Eddie earned $42,255 in 2022.

Tikiya Wilkerson

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2021 total comp

$42,022

Base pay: $0
Overtime: $737
Other pay: $41,285
Benefits: $0
Total compensation: $42,022
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

At Doa - Information & Technician Management Division, Tikiya Wilkerson serves as a Ucc Customer Service Representative III. They work full-time. Their 2021 pay totaled $42,022.

Shrell Taylor

Administrative Assistant II/Doa - Information & Technician Management Division

2023 total comp

$41,693

Base pay: $0
Overtime: $0
Other pay: $41,693
Benefits: $0
Total compensation: $41,693
Hourly rate: $20
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0414DC

Shrell Taylor holds the role of Administrative Assistant II at Doa - Information & Technician Management Division. Their status is full-time. In 2023, their total compensation was $41,693.

Shrell Taylor

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2021 total comp

$41,242

Base pay: $0
Overtime: $958
Other pay: $40,285
Benefits: $0
Total compensation: $41,242
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

Shrell Taylor holds the role of Ucc Customer Service Representative III at Doa - Information & Technician Management Division. Their status is full-time. In 2021, their total compensation was $41,242.

Angel Ortiz

Ucc Customer Service Representative IV/Doa - Information & Technician Management Division

2019 total comp

$40,895

Base pay: $0
Overtime: $0
Other pay: $40,895
Benefits: $0
Total compensation: $40,895
Hourly rate: $21
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0.00
Job Code: 0049DC

At Doa - Information & Technician Management Division, Angel Ortiz serves as a Ucc Customer Service Representative IV. They work full-time. Their 2019 pay totaled $40,895.

Matthew Pacyna

IT Support Associate/Doa - Information & Technician Management Division

2021 total comp

$40,891

Base pay: $0
Overtime: $0
Other pay: $40,891
Benefits: $0
Total compensation: $40,891
Hourly rate: $21
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0191DC

Matthew Pacyna holds the role of IT Support Associate at Doa - Information & Technician Management Division. Their status is full-time. In 2021, their total compensation was $40,891.

Jamie Oliva

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2022 total comp

$40,634

Base pay: $0
Overtime: $7
Other pay: $40,627
Benefits: $0
Total compensation: $40,634
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

Jamie Oliva holds the role of Ucc Customer Service Representative III at Doa - Information & Technician Management Division. Their status is full-time. In 2022, their total compensation was $40,634.

Pamela Spandet

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2022 total comp

$39,685

Base pay: $0
Overtime: $0
Other pay: $39,685
Benefits: $0
Total compensation: $39,685
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

At Doa - Information & Technician Management Division, Pamela Spandet serves as a Ucc Customer Service Representative III. They work full-time. Their 2022 pay totaled $39,685.

Hannah Bubacz

Geographic Information Technician II/Doa - Information & Technician Management Division

2020 total comp

$39,663

Base pay: $0
Overtime: $0
Other pay: $39,663
Benefits: $0
Total compensation: $39,663
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0.00
Job Code: 1833DC

At Doa - Information & Technician Management Division, Hannah Bubacz serves as a Geographic Information Technician II. They work full-time. Their 2020 pay totaled $39,663.

Tracy Simmons

IT Project Coordinator/Doa - Information & Technician Management Division

2025 total comp

$39,462

Base pay: $0
Overtime: $0
Other pay: $39,462
Benefits: $0
Total compensation: $39,462
Hourly rate: $38
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0.00
Job Code: 4672
Termination Date: May 9, 2025
Vacation Payout: $2,849

At Doa - Information & Technician Management Division, Tracy Simmons serves as a IT Project Coordinator. They work full-time. Their 2025 pay totaled $39,462.

Viridiana Romero Rodriguez

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2022 total comp

$38,477

Base pay: $0
Overtime: $0
Other pay: $38,477
Benefits: $0
Total compensation: $38,477
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

At Doa - Information & Technician Management Division, Viridiana Romero Rodriguez serves as a Ucc Customer Service Representative III. They work full-time. Their 2022 pay totaled $38,477.

Felipa Balderas

Ucc Customer Service Representative III/Doa - Information & Technician Management Division

2022 total comp

$36,984

Base pay: $0
Overtime: $1,490
Other pay: $35,494
Benefits: $0
Total compensation: $36,984
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 1515
Comp Time: 0
Job Code: 0048DC

Felipa Balderas is a Ucc Customer Service Representative III at Doa - Information & Technician Management Division. They work full-time. 2022 total compensation came to $36,984.