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City of Milwaukee / Emergency Communications

Agency file

Emergency Communications

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Emergency Communications is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 240 employees with median total compensation of $73,442; the highest distinct record was $158,088.

Year
2025
Total payroll
$16.3M
Employees
240
Median total
$73,442
Highest record
$158,088

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 240 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($73,442) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$2,483 (4%)
  • Other$65,479 (96%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$14,233
$55,820
$73,442
$86,078
$105,536

The pay ladder for this department. Someone at the 90th percentile earns $105,536 — more than 90% of the department; the 10th percentile earns $14,233. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 4 published years.

YearTotal payrollEmployeesMedian pay
2022
$2.4M
38
$67,465
2023
$11.7M
392.6%
193
407.9%
$65,612
2.7%
2024
$14M
19.5%
236
22.3%
$66,554
1.4%
2025
$16.3M
16.2%
240
1.7%
$73,442
10.4%

Record list

Employees

Page 1

Shelby Wood

911 Telecommunicator/Emergency Communications

2024 total comp
$36,281
Base pay
$0
Overtime
$252
Other pay
$36,029
Benefits
$0
Total compensation
$36,281
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
718.19
Job Code
2384NR

Shelby Wood holds the role of 911 Telecommunicator at Emergency Communications. Their status is full-time. In 2024, their total compensation was $36,281.

Monique Shaw

911 Telecommunicator/Emergency Communications

2023 total comp
$35,294
Base pay
$0
Overtime
$1,020
Other pay
$34,274
Benefits
$0
Total compensation
$35,294
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
225.32
Job Code
2384NR

Monique Shaw holds the role of 911 Telecommunicator at Emergency Communications. Their status is full-time. In 2023, their total compensation was $35,294.

Shaakirah Abdur-Rahim

911 Telecommunicator/Emergency Communications

2023 total comp
$35,061
Base pay
$0
Overtime
$1,683
Other pay
$33,378
Benefits
$0
Total compensation
$35,061
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
0
Job Code
2384NR
Termination Date
Jul 1, 2023

Shaakirah Abdur-Rahim holds the role of 911 Telecommunicator at Emergency Communications. Their status is full-time. In 2023, their total compensation was $35,061.

Jamaica Thompson

911 Telecommunicator/Emergency Communications

2024 total comp
$34,768
Base pay
$0
Overtime
$1,299
Other pay
$33,469
Benefits
$0
Total compensation
$34,768
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
0.00
Job Code
2384NR
Termination Date
Sep 14, 2024

Jamaica Thompson works as a 911 Telecommunicator for Emergency Communications. Their status is full-time. Jamaica earned $34,768 in 2024.

Devona Coggs Jones

911 Telecommunicator/Emergency Communications

2024 total comp
$34,760
Base pay
$0
Overtime
$1,089
Other pay
$33,672
Benefits
$0
Total compensation
$34,760
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
0.00
Job Code
2384NR

Devona Coggs Jones works as a 911 Telecommunicator for Emergency Communications. Their status is full-time. Devona earned $34,760 in 2024.

Benjamin Powell

911 Telecommunicator/Emergency Communications

2023 total comp
$34,274
Base pay
$0
Overtime
$3
Other pay
$34,271
Benefits
$0
Total compensation
$34,274
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
281.65
Job Code
2384NR

Benjamin Powell is a 911 Telecommunicator at Emergency Communications. They work full-time. 2023 total compensation came to $34,274.

Lila Johnson

911 Telecommunicator/Emergency Communications

2023 total comp
$34,240
Base pay
$0
Overtime
$2
Other pay
$34,238
Benefits
$0
Total compensation
$34,240
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
394.31
Job Code
2384NR

Lila Johnson holds the role of 911 Telecommunicator at Emergency Communications. Their status is full-time. In 2023, their total compensation was $34,240.

Leslie Mazaba Ruiz

911 Telecommunicator/Emergency Communications

2023 total comp
$33,949
Base pay
$0
Overtime
$1,018
Other pay
$32,931
Benefits
$0
Total compensation
$33,949
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
337.98
Job Code
2384NR

At Emergency Communications, Leslie Mazaba Ruiz serves as a 911 Telecommunicator. They work full-time. Their 2023 pay totaled $33,949.

Jeannette Woodliff

911 Telecommunicator/Emergency Communications

2023 total comp
$33,221
Base pay
$0
Overtime
$2
Other pay
$33,219
Benefits
$0
Total compensation
$33,221
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
437.5
Job Code
2384NR

Jeannette Woodliff is a 911 Telecommunicator at Emergency Communications. They work full-time. 2023 total compensation came to $33,221.

Ladraya Manns

Emergency Community Officer I/Emergency Communications

2025 total comp
$32,150
Base pay
$0
Overtime
$320
Other pay
$31,830
Benefits
$0
Total compensation
$32,150
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Agency Code
3400
Comp Time
425.17
Job Code
7500NR
Termination Date
Jun 10, 2025
Vacation Payout
$179

Ladraya Manns holds the role of Emergency Community Officer I at Emergency Communications. Their status is full-time. In 2025, their total compensation was $32,150.