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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Total payroll
$13.1M
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 2 published years.

YearTotal payrollEmployeesMedian pay
2024
$4K
1
$4,003
2025
$13.1M
326365.3%
237
23600.0%
$53,606
1239.2%

Record list

Employees

Page 1

Kelly Bolter

Library Services Manager/Patron Experience & Strategy

2025 total comp
$99,025
Base pay
$0
Overtime
$0
Other pay
$99,025
Benefits
$0
Total compensation
$99,025
Hourly rate
$48
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

Kelly Bolter works as a Library Services Manager for Patron Experience & Strategy. Their status is full-time. Kelly earned $99,025 in 2025.

Amanda Mcgillivray

Library Services Manager/Patron Experience & Strategy

2025 total comp
$98,729
Base pay
$0
Overtime
$0
Other pay
$98,729
Benefits
$0
Total compensation
$98,729
Hourly rate
$47
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

At Patron Experience & Strategy, Amanda Mcgillivray serves as a Library Services Manager. They work full-time. Their 2025 pay totaled $98,729.

Robert Jaeger

Library Services Manager/Patron Experience & Strategy

2025 total comp
$98,286
Base pay
$0
Overtime
$0
Other pay
$98,286
Benefits
$0
Total compensation
$98,286
Hourly rate
$47
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

Robert Jaeger holds the role of Library Services Manager at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $98,286.

Mary Lopez

Library Services Manager/Patron Experience & Strategy

2025 total comp
$97,784
Base pay
$0
Overtime
$0
Other pay
$97,784
Benefits
$0
Total compensation
$97,784
Hourly rate
$46
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

At Patron Experience & Strategy, Mary Lopez serves as a Library Services Manager. They work full-time. Their 2025 pay totaled $97,784.

Jennifer Fait

Library Services Manager/Patron Experience & Strategy

2025 total comp
$96,803
Base pay
$0
Overtime
$0
Other pay
$96,803
Benefits
$0
Total compensation
$96,803
Hourly rate
$46
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
4160

Jennifer Fait is a Library Services Manager at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $96,803.