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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Total payroll
$13.1M
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 2 published years.

YearTotal payrollEmployeesMedian pay
2024
$4K
1
$4,003
2025
$13.1M
326365.3%
237
23600.0%
$53,606
1239.2%

Record list

Employees

Page 1

Timothy Albers

Office Assistant II/Patron Experience & Strategy

2025 total comp
$48,527
Base pay
$0
Overtime
$0
Other pay
$48,527
Benefits
$0
Total compensation
$48,527
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
0478DC

Timothy Albers works as a Office Assistant II for Patron Experience & Strategy. Their status is full-time. Timothy earned $48,527 in 2025.

Pa Albor

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,288
Base pay
$0
Overtime
$0
Other pay
$48,288
Benefits
$0
Total compensation
$48,288
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Pa Albor is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $48,288.

Rodolfo Pineda Pinedo

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$48,206
Base pay
$0
Overtime
$0
Other pay
$48,206
Benefits
$0
Total compensation
$48,206
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Rodolfo Pineda Pinedo holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $48,206.

Sara Sales

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,699
Base pay
$0
Overtime
$2
Other pay
$47,696
Benefits
$0
Total compensation
$47,699
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Sara Sales works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Sara earned $47,699 in 2025.

Donna Salfer

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,461
Base pay
$0
Overtime
$0
Other pay
$47,461
Benefits
$0
Total compensation
$47,461
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC
Sick Payout
$1,588
Termination Date
Dec 1, 2025

Donna Salfer works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Donna earned $47,461 in 2025.

Antricia Morgan

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,439
Base pay
$0
Overtime
$0
Other pay
$47,439
Benefits
$0
Total compensation
$47,439
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Antricia Morgan is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $47,439.

Jasmin Vang

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,175
Base pay
$0
Overtime
$92
Other pay
$47,083
Benefits
$0
Total compensation
$47,175
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jasmin Vang works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Jasmin earned $47,175 in 2025.

Jessica Snell

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$47,086
Base pay
$0
Overtime
$0
Other pay
$47,086
Benefits
$0
Total compensation
$47,086
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jessica Snell is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $47,086.

David Richards

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$46,876
Base pay
$0
Overtime
$0
Other pay
$46,876
Benefits
$0
Total compensation
$46,876
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

David Richards is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,876.

Scott Buer

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,817
Base pay
$0
Overtime
$157
Other pay
$46,661
Benefits
$0
Total compensation
$46,817
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Scott Buer is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,817.

Malcolm Coleman

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,466
Base pay
$0
Overtime
$0
Other pay
$46,466
Benefits
$0
Total compensation
$46,466
Hourly rate
$23
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Malcolm Coleman is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,466.

Alexa Denk

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,452
Base pay
$0
Overtime
$0
Other pay
$46,452
Benefits
$0
Total compensation
$46,452
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
21.44
Job Code
2664DC

Alexa Denk is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,452.

Martez Harris

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,277
Base pay
$0
Overtime
$0
Other pay
$46,277
Benefits
$0
Total compensation
$46,277
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Martez Harris is a Library Circulation Service Representative at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $46,277.

Claudia Wardius

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$46,226
Base pay
$0
Overtime
$150
Other pay
$46,075
Benefits
$0
Total compensation
$46,226
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Claudia Wardius works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Claudia earned $46,226 in 2025.

Ashley Emmons

Library Audio Machine Technician/Patron Experience & Strategy

2025 total comp
$45,108
Base pay
$0
Overtime
$0
Other pay
$45,108
Benefits
$0
Total compensation
$45,108
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2662DC

Ashley Emmons holds the role of Library Audio Machine Technician at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $45,108.

Ryan Blalock

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$45,070
Base pay
$0
Overtime
$35
Other pay
$45,035
Benefits
$0
Total compensation
$45,070
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Ryan Blalock holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $45,070.

Kathryn Gajewski

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$45,037
Base pay
$0
Overtime
$83
Other pay
$44,954
Benefits
$0
Total compensation
$45,037
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Kathryn Gajewski holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $45,037.

Jessica Burgess

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,886
Base pay
$0
Overtime
$16
Other pay
$44,871
Benefits
$0
Total compensation
$44,886
Hourly rate
$22
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Jessica Burgess works as a Library Circulation Service Representative for Patron Experience & Strategy. Their status is full-time. Jessica earned $44,886 in 2025.

Ian Thielemann

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,288
Base pay
$0
Overtime
$0
Other pay
$44,288
Benefits
$0
Total compensation
$44,288
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

At Patron Experience & Strategy, Ian Thielemann serves as a Library Circulation Service Representative. They work full-time. Their 2025 pay totaled $44,288.

Ryan Morscher

Library Circulation Service Representative/Patron Experience & Strategy

2025 total comp
$44,249
Base pay
$0
Overtime
$0
Other pay
$44,249
Benefits
$0
Total compensation
$44,249
Hourly rate
$21
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2664DC

Ryan Morscher holds the role of Library Circulation Service Representative at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $44,249.