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City of Milwaukee / Patron Experience & Strategy

Agency file

Patron Experience & Strategy

Source file: City of Milwaukee — Employee Salaries / ingested Jun 19, 2026

The Patron Experience & Strategy is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 237 employees with median total compensation of $53,606; the highest distinct record was $124,772.

Year
2025
Total payroll
$13.1M
Employees
237
Median total
$53,606
Highest record
$124,772

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 237 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($53,606) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$24 (0%)
  • Other$55,117 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$12,985
$41,070
$53,606
$79,813
$86,613

The pay ladder for this department. Someone at the 90th percentile earns $86,613 — more than 90% of the department; the 10th percentile earns $12,985. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 2 published years.

YearTotal payrollEmployeesMedian pay
2024
$4K
1
$4,003
2025
$13.1M
326365.3%
237
23600.0%
$53,606
1239.2%

Record list

Employees

Page 1

Clark Caughey

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$79,813
Base pay
$0
Overtime
$24
Other pay
$79,789
Benefits
$0
Total compensation
$79,813
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Clark Caughey works as a Library Services Supervisor for Patron Experience & Strategy. Their status is full-time. Clark earned $79,813 in 2025.

Nicholas Sikora

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$79,773
Base pay
$0
Overtime
$0
Other pay
$79,773
Benefits
$0
Total compensation
$79,773
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Nicholas Sikora is a Library Services Supervisor at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $79,773.

Cynthia Barnes

Library Circulation Services Supervisor/Patron Experience & Strategy

2025 total comp
$79,744
Base pay
$0
Overtime
$0
Other pay
$79,744
Benefits
$0
Total compensation
$79,744
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5982

Cynthia Barnes is a Library Circulation Services Supervisor at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $79,744.

Irene Crivello

Library Circulation Services Supervisor/Patron Experience & Strategy

2025 total comp
$79,744
Base pay
$0
Overtime
$0
Other pay
$79,744
Benefits
$0
Total compensation
$79,744
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5982

Irene Crivello works as a Library Circulation Services Supervisor for Patron Experience & Strategy. Their status is full-time. Irene earned $79,744 in 2025.

Peter Van Peursem

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$79,733
Base pay
$0
Overtime
$0
Other pay
$79,733
Benefits
$0
Total compensation
$79,733
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Peter Van Peursem holds the role of Library Services Supervisor at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $79,733.

Kim Johnson

Librarian III/Patron Experience & Strategy

2025 total comp
$79,158
Base pay
$0
Overtime
$19
Other pay
$79,139
Benefits
$0
Total compensation
$79,158
Hourly rate
$40
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC

At Patron Experience & Strategy, Kim Johnson serves as a Librarian III. They work full-time. Their 2025 pay totaled $79,158.

Christin Johnstone-Buer

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$78,867
Base pay
$0
Overtime
$266
Other pay
$78,601
Benefits
$0
Total compensation
$78,867
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Christin Johnstone-Buer is a Library Services Supervisor at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $78,867.

Ruth Gaba

Librarian II/Patron Experience & Strategy

2025 total comp
$78,288
Base pay
$0
Overtime
$114
Other pay
$78,174
Benefits
$0
Total compensation
$78,288
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Ruth Gaba works as a Librarian II for Patron Experience & Strategy. Their status is full-time. Ruth earned $78,288 in 2025.

Daniel Roubik

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$77,687
Base pay
$0
Overtime
$38
Other pay
$77,649
Benefits
$0
Total compensation
$77,687
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

At Patron Experience & Strategy, Daniel Roubik serves as a Library Services Supervisor. They work full-time. Their 2025 pay totaled $77,687.

Andrew Kellermann

Librarian II/Patron Experience & Strategy

2025 total comp
$77,113
Base pay
$0
Overtime
$0
Other pay
$77,113
Benefits
$0
Total compensation
$77,113
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Andrew Kellermann is a Librarian II at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $77,113.

Amanda Martinez

Librarian III/Patron Experience & Strategy

2025 total comp
$77,046
Base pay
$0
Overtime
$0
Other pay
$77,046
Benefits
$0
Total compensation
$77,046
Hourly rate
$41
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC

Amanda Martinez works as a Librarian III for Patron Experience & Strategy. Their status is full-time. Amanda earned $77,046 in 2025.

Laura Patino

Librarian III/Patron Experience & Strategy

2025 total comp
$76,406
Base pay
$0
Overtime
$0
Other pay
$76,406
Benefits
$0
Total compensation
$76,406
Hourly rate
$42
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC

At Patron Experience & Strategy, Laura Patino serves as a Librarian III. They work full-time. Their 2025 pay totaled $76,406.

Dalia Villalobos

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$76,390
Base pay
$0
Overtime
$0
Other pay
$76,390
Benefits
$0
Total compensation
$76,390
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Dalia Villalobos is a Library Services Supervisor at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $76,390.

Joseph Moretz

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$76,134
Base pay
$0
Overtime
$0
Other pay
$76,134
Benefits
$0
Total compensation
$76,134
Hourly rate
$37
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Joseph Moretz holds the role of Library Services Supervisor at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $76,134.

Elizabeth Heideman

Librarian III/Patron Experience & Strategy

2025 total comp
$75,167
Base pay
$0
Overtime
$0
Other pay
$75,167
Benefits
$0
Total compensation
$75,167
Hourly rate
$38
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2608DC

At Patron Experience & Strategy, Elizabeth Heideman serves as a Librarian III. They work full-time. Their 2025 pay totaled $75,167.

Tiffany Robinson

Library Technology Training Coordinator/Patron Experience & Strategy

2025 total comp
$74,085
Base pay
$0
Overtime
$0
Other pay
$74,085
Benefits
$0
Total compensation
$74,085
Hourly rate
$35
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2651DC

At Patron Experience & Strategy, Tiffany Robinson serves as a Library Technology Training Coordinator. They work full-time. Their 2025 pay totaled $74,085.

Matrinna Kostrzewa

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$73,089
Base pay
$0
Overtime
$0
Other pay
$73,089
Benefits
$0
Total compensation
$73,089
Hourly rate
$35
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

At Patron Experience & Strategy, Matrinna Kostrzewa serves as a Library Services Supervisor. They work full-time. Their 2025 pay totaled $73,089.

Keyonte Thompson

Librarian I/Patron Experience & Strategy

2025 total comp
$73,016
Base pay
$0
Overtime
$0
Other pay
$73,016
Benefits
$0
Total compensation
$73,016
Hourly rate
$35
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Keyonte Thompson is a Librarian I at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $73,016.

Deanna Moore

Librarian II/Patron Experience & Strategy

2025 total comp
$72,818
Base pay
$0
Overtime
$68
Other pay
$72,749
Benefits
$0
Total compensation
$72,818
Hourly rate
$35
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Deanna Moore is a Librarian II at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $72,818.

Kieran Fendt

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$72,797
Base pay
$0
Overtime
$8
Other pay
$72,789
Benefits
$0
Total compensation
$72,797
Hourly rate
$35
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
5981

Kieran Fendt holds the role of Library Services Supervisor at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $72,797.

Max Morgan

Library Services Supervisor/Patron Experience & Strategy

2025 total comp
$71,522
Base pay
$0
Overtime
$0
Other pay
$71,522
Benefits
$0
Total compensation
$71,522
Hourly rate
$35
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
1,601.58
Job Code
5981

Max Morgan holds the role of Library Services Supervisor at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $71,522.

Kimberly Luedke

Librarian I/Patron Experience & Strategy

2025 total comp
$71,383
Base pay
$0
Overtime
$0
Other pay
$71,383
Benefits
$0
Total compensation
$71,383
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Kimberly Luedke holds the role of Librarian I at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $71,383.

Fionna Rausch

Librarian I/Patron Experience & Strategy

2025 total comp
$70,063
Base pay
$0
Overtime
$0
Other pay
$70,063
Benefits
$0
Total compensation
$70,063
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Fionna Rausch holds the role of Librarian I at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $70,063.

Tara Kron

Librarian II/Patron Experience & Strategy

2025 total comp
$69,976
Base pay
$0
Overtime
$148
Other pay
$69,827
Benefits
$0
Total compensation
$69,976
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Tara Kron is a Librarian II at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $69,976.

Samantha Holt

Library Edu Outreach Coordinator/Patron Experience & Strategy

2025 total comp
$69,887
Base pay
$0
Overtime
$67
Other pay
$69,820
Benefits
$0
Total compensation
$69,887
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2665DC

At Patron Experience & Strategy, Samantha Holt serves as a Library Edu Outreach Coordinator. They work full-time. Their 2025 pay totaled $69,887.

Suzanne Pritzlaff

Librarian II/Patron Experience & Strategy

2025 total comp
$69,505
Base pay
$0
Overtime
$0
Other pay
$69,505
Benefits
$0
Total compensation
$69,505
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

Suzanne Pritzlaff works as a Librarian II for Patron Experience & Strategy. Their status is full-time. Suzanne earned $69,505 in 2025.

Randall Lundy

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$68,857
Base pay
$0
Overtime
$0
Other pay
$68,857
Benefits
$0
Total compensation
$68,857
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Randall Lundy is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $68,857.

Elizabeth Gabriel

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$68,754
Base pay
$0
Overtime
$8
Other pay
$68,746
Benefits
$0
Total compensation
$68,754
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Elizabeth Gabriel works as a Library Reference Assistant for Patron Experience & Strategy. Their status is full-time. Elizabeth earned $68,754 in 2025.

Derek Marinello

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$68,737
Base pay
$0
Overtime
$0
Other pay
$68,737
Benefits
$0
Total compensation
$68,737
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Derek Marinello holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $68,737.

Maria Villa-Rivera

Librarian II/Patron Experience & Strategy

2025 total comp
$68,445
Base pay
$0
Overtime
$0
Other pay
$68,445
Benefits
$0
Total compensation
$68,445
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2607DC

At Patron Experience & Strategy, Maria Villa-Rivera serves as a Librarian II. They work full-time. Their 2025 pay totaled $68,445.

Adam Piwoni

Librarian I/Patron Experience & Strategy

2025 total comp
$67,411
Base pay
$0
Overtime
$0
Other pay
$67,411
Benefits
$0
Total compensation
$67,411
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

At Patron Experience & Strategy, Adam Piwoni serves as a Librarian I. They work full-time. Their 2025 pay totaled $67,411.

Katherine Caputa

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$67,358
Base pay
$0
Overtime
$0
Other pay
$67,358
Benefits
$0
Total compensation
$67,358
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
436.56
Job Code
2641DC

Katherine Caputa holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $67,358.

Chloe Joy

Librarian I/Patron Experience & Strategy

2025 total comp
$67,289
Base pay
$0
Overtime
$0
Other pay
$67,289
Benefits
$0
Total compensation
$67,289
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Chloe Joy holds the role of Librarian I at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $67,289.

Tanya Dhein

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$66,234
Base pay
$0
Overtime
$0
Other pay
$66,234
Benefits
$0
Total compensation
$66,234
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Tanya Dhein holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $66,234.

Grace Larson

Librarian I/Patron Experience & Strategy

2025 total comp
$66,203
Base pay
$0
Overtime
$0
Other pay
$66,203
Benefits
$0
Total compensation
$66,203
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

Grace Larson works as a Librarian I for Patron Experience & Strategy. Their status is full-time. Grace earned $66,203 in 2025.

Nicholas Censoprano

Librarian I/Patron Experience & Strategy

2025 total comp
$65,578
Base pay
$0
Overtime
$0
Other pay
$65,578
Benefits
$0
Total compensation
$65,578
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2606DC

At Patron Experience & Strategy, Nicholas Censoprano serves as a Librarian I. They work full-time. Their 2025 pay totaled $65,578.

Lauren Falicki

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$65,545
Base pay
$0
Overtime
$0
Other pay
$65,545
Benefits
$0
Total compensation
$65,545
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Lauren Falicki is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $65,545.

Thomas Nehrbass

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$65,529
Base pay
$0
Overtime
$0
Other pay
$65,529
Benefits
$0
Total compensation
$65,529
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Thomas Nehrbass is a Library Reference Assistant at Patron Experience & Strategy. They work full-time. 2025 total compensation came to $65,529.

Rachel Couch

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$64,886
Base pay
$0
Overtime
$0
Other pay
$64,886
Benefits
$0
Total compensation
$64,886
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

At Patron Experience & Strategy, Rachel Couch serves as a Library Reference Assistant. They work full-time. Their 2025 pay totaled $64,886.

Trevonna Sims

Library Reference Assistant/Patron Experience & Strategy

2025 total comp
$64,432
Base pay
$0
Overtime
$190
Other pay
$64,243
Benefits
$0
Total compensation
$64,432
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Agency Code
8617
Comp Time
0.00
Job Code
2641DC

Trevonna Sims holds the role of Library Reference Assistant at Patron Experience & Strategy. Their status is full-time. In 2025, their total compensation was $64,432.