City of Milwaukee / Police Department / Helpdesk Specialist II

Job-title file

Helpdesk Specialist II

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

22 employees hold this title in Police Department. Median total compensation for the role is $50,064, below the department median of $97,063.

Employees: 22
Total payroll: $1M
Role median: $50,064
Agency median: $97,063
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$172$75,282+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 22 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Howard Hopgood

Helpdesk Specialist II/Police Department

2025 total comp

$77,247

Base pay: $0
Overtime: $1,763
Other pay: $75,484
Benefits: $0
Total compensation: $77,247
Hourly rate: $35
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

Howard Hopgood holds the role of Helpdesk Specialist II at Police Department. Their status is full-time. In 2025, their total compensation was $77,247.

Rodney Crape

Helpdesk Specialist II/Police Department

2025 total comp

$72,569

Base pay: $0
Overtime: $1,169
Other pay: $71,400
Benefits: $0
Total compensation: $72,569
Hourly rate: $33
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

At Police Department, Rodney Crape serves as a Helpdesk Specialist II. They work full-time. Their 2025 pay totaled $72,569.

Latesha Jackson

Helpdesk Specialist II/Police Department

2025 total comp

$70,909

Base pay: $0
Overtime: $1,276
Other pay: $69,633
Benefits: $0
Total compensation: $70,909
Hourly rate: $33
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

At Police Department, Latesha Jackson serves as a Helpdesk Specialist II. They work full-time. Their 2025 pay totaled $70,909.

Icey Bowie

Helpdesk Specialist II/Police Department

2024 total comp

$70,224

Base pay: $0
Overtime: $1,231
Other pay: $68,993
Benefits: $0
Total compensation: $70,224
Hourly rate: $35
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 1,004.95
Job Code: 0121PD
Sick Payout: $8,404
Termination Date: Sep 20, 2024
Vacation Payout: $4,586

Icey Bowie works as a Helpdesk Specialist II for Police Department. Their status is full-time. Icey earned $70,224 in 2024.

Daniel Wood

Helpdesk Specialist II/Police Department

2025 total comp

$69,574

Base pay: $0
Overtime: $1
Other pay: $69,572
Benefits: $0
Total compensation: $69,574
Hourly rate: $33
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 897.43
Job Code: 0121PD

Daniel Wood holds the role of Helpdesk Specialist II at Police Department. Their status is full-time. In 2025, their total compensation was $69,574.

Mai Xiong

Helpdesk Specialist II/Police Department

2025 total comp

$69,098

Base pay: $0
Overtime: $15
Other pay: $69,083
Benefits: $0
Total compensation: $69,098
Hourly rate: $33
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

Mai Xiong is a Helpdesk Specialist II at Police Department. They work full-time. 2025 total compensation came to $69,098.

Joshua Hopp

Helpdesk Specialist II/Police Department

2025 total comp

$67,976

Base pay: $0
Overtime: $1,079
Other pay: $66,897
Benefits: $0
Total compensation: $67,976
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

At Police Department, Joshua Hopp serves as a Helpdesk Specialist II. They work full-time. Their 2025 pay totaled $67,976.

Larnell Matthews Jr

Helpdesk Specialist II/Police Department

2025 total comp

$67,818

Base pay: $0
Overtime: $19
Other pay: $67,799
Benefits: $0
Total compensation: $67,818
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 1,121.87
Job Code: 0121PD

Larnell Matthews Jr works as a Helpdesk Specialist II for Police Department. Their status is full-time. Larnell earned $67,818 in 2025.

Owen Schenzel

Helpdesk Specialist II/Police Department

2025 total comp

$64,564

Base pay: $0
Overtime: $469
Other pay: $64,095
Benefits: $0
Total compensation: $64,564
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 126.07
Job Code: 0121PD
Termination Date: Nov 7, 2025
Vacation Payout: $2,846

Owen Schenzel holds the role of Helpdesk Specialist II at Police Department. Their status is full-time. In 2025, their total compensation was $64,564.

Timothy Prince

Helpdesk Specialist II/Police Department

2023 total comp

$51,344

Base pay: $0
Overtime: $1,321
Other pay: $50,023
Benefits: $0
Total compensation: $51,344
Hourly rate: $23
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0
Job Code: 0121PD

Timothy Prince holds the role of Helpdesk Specialist II at Police Department. Their status is full-time. In 2023, their total compensation was $51,344.

Alexander Nogalski

Helpdesk Specialist II/Police Department

2023 total comp

$50,120

Base pay: $0
Overtime: $923
Other pay: $49,197
Benefits: $0
Total compensation: $50,120
Hourly rate: $23
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 461.98
Job Code: 0121PD

At Police Department, Alexander Nogalski serves as a Helpdesk Specialist II. They work full-time. Their 2023 pay totaled $50,120.

Zwanna Khalil

Helpdesk Specialist II/Police Department

2023 total comp

$50,009

Base pay: $0
Overtime: $1,693
Other pay: $48,316
Benefits: $0
Total compensation: $50,009
Hourly rate: $23
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 270.19
Job Code: 0121PD

Zwanna Khalil works as a Helpdesk Specialist II for Police Department. Their status is full-time. Zwanna earned $50,009 in 2023.

Cassandra Chester

Helpdesk Specialist II/Police Department

2020 total comp

$47,961

Base pay: $0
Overtime: $203
Other pay: $47,758
Benefits: $0
Total compensation: $47,961
Hourly rate: $22
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

Cassandra Chester is a Helpdesk Specialist II at Police Department. They work full-time. 2020 total compensation came to $47,961.

Clarence Pierce Jr

Helpdesk Specialist II/Police Department

2019 total comp

$47,849

Base pay: $0
Overtime: $619
Other pay: $47,230
Benefits: $0
Total compensation: $47,849
Hourly rate: $22
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 847.88
Job Code: 0121PD

Clarence Pierce Jr works as a Helpdesk Specialist II for Police Department. Their status is full-time. Clarence earned $47,849 in 2019.

Donnie Her

Helpdesk Specialist II/Police Department

2020 total comp

$47,777

Base pay: $0
Overtime: $173
Other pay: $47,604
Benefits: $0
Total compensation: $47,777
Hourly rate: $22
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 356.64
Job Code: 0121PD

Donnie Her is a Helpdesk Specialist II at Police Department. They work full-time. 2020 total compensation came to $47,777.

Daniel Hamilton

Helpdesk Specialist II/Police Department

2022 total comp

$28,358

Base pay: $0
Overtime: $242
Other pay: $28,116
Benefits: $0
Total compensation: $28,358
Hourly rate: $23
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0
Job Code: 0121PD
Termination Date: Jun 23, 2022
Vacation Payout: $1,335

At Police Department, Daniel Hamilton serves as a Helpdesk Specialist II. They work full-time. Their 2022 pay totaled $28,358.

Linda Long

Helpdesk Specialist II/Police Department

2021 total comp

$18,023

Base pay: $0
Overtime: $279
Other pay: $17,745
Benefits: $0
Total compensation: $18,023
Hourly rate: $23
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0
Job Code: 0121PD
Sick Payout: $5,578
Termination Date: Jan 4, 2021
Vacation Payout: $5,297

Linda Long holds the role of Helpdesk Specialist II at Police Department. Their status is full-time. In 2021, their total compensation was $18,023.

Kue Xiong

Helpdesk Specialist II/Police Department

2019 total comp

$17,647

Base pay: $0
Overtime: $260
Other pay: $17,387
Benefits: $0
Total compensation: $17,647
Hourly rate: $22
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

Kue Xiong is a Helpdesk Specialist II at Police Department. They work full-time. 2019 total compensation came to $17,647.

Roosevelt Ross

Helpdesk Specialist II/Police Department

2019 total comp

$16,872

Base pay: $0
Overtime: $1,325
Other pay: $15,547
Benefits: $0
Total compensation: $16,872
Hourly rate: $23
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD
Termination Date: Mar 26, 2019
Vacation Payout: $780

Roosevelt Ross works as a Helpdesk Specialist II for Police Department. Their status is full-time. Roosevelt earned $16,872 in 2019.

Khaled Alihussein

Helpdesk Specialist II/Police Department

2025 total comp

$12,477

Base pay: $0
Overtime: $0
Other pay: $12,477
Benefits: $0
Total compensation: $12,477
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD
Termination Date: Jun 30, 2025

Khaled Alihussein holds the role of Helpdesk Specialist II at Police Department. Their status is full-time. In 2025, their total compensation was $12,477.

Jeremiah Becker

Helpdesk Specialist II/Police Department

2024 total comp

$7,344

Base pay: $0
Overtime: $0
Other pay: $7,344
Benefits: $0
Total compensation: $7,344
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0.00
Job Code: 0121PD

Jeremiah Becker is a Helpdesk Specialist II at Police Department. They work full-time. 2024 total compensation came to $7,344.

Travis Stase

Helpdesk Specialist II/Police Department

2021 total comp

$172

Base pay: $0
Overtime: $0
Other pay: $172
Benefits: $0
Total compensation: $172
Hourly rate: $22
Employment type: Full-Time

Source-specific fields

Agency Code: 3310
Comp Time: 0
Job Code: 0121PD
Termination Date: Dec 4, 2020
Vacation Payout: $172

At Police Department, Travis Stase serves as a Helpdesk Specialist II. They work full-time. Their 2021 pay totaled $172.