Metro Nashville / Its Desktop Support
Agency file
The Its Desktop Support is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 14 employees with median total compensation of $66,811; the highest distinct record was $165,175.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($66,811) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $122,323 — more than 90% of the department; the 10th percentile earns $15,787. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 11 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2015 | $611.9K — | 14 — | $48,755 — |
| 2016 | $926.2K ▲ 51.4% | 21 ▲ 50.0% | $50,089 ▲ 2.7% |
| 2017 | $931.7K ▲ 0.6% | 14 ▼ 33.3% | $67,252 ▲ 34.3% |
| 2018 | $1M ▲ 9.9% | 20 ▲ 42.9% | $62,328 ▼ 7.3% |
| 2019 | $1.2M ▲ 13.9% | 21 ▲ 5.0% | $59,842 ▼ 4.0% |
| 2020 | $1.2M ▲ 2.5% | 22 ▲ 4.8% | $52,999 ▼ 11.4% |
| 2021 | $1.3M ▲ 8.2% | 26 ▲ 18.2% | $54,764 ▲ 3.3% |
| 2022 | $1.1M ▼ 13.5% | 25 ▼ 3.8% | $42,680 ▼ 22.1% |
| 2023 | $817.1K ▼ 26.9% | 24 ▼ 4.0% | $33,209 ▼ 22.2% |
| 2024 | $153K ▼ 81.3% | 1 ▼ 95.8% | $152,986 ▲ 360.7% |
| 2025 | $1M ▲ 560.9% | 14 ▲ 1300.0% | $66,811 ▼ 56.3% |
Record list
Page 1
Information Systems Manager/Its Desktop Support
Source-specific fields
Marcus Hughes works as a Information Systems Manager for Its Desktop Support. Marcus earned $116,404 in 2025.
Information Systems Assistant Director/Its Desktop Support
Source-specific fields
Rhonda Ammerman is a Information Systems Assistant Director at Its Desktop Support. 2018 total compensation came to $98,654.
Information Systems Advisor 1/Its Desktop Support
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Gwenda Downhour is a Information Systems Advisor 1 at Its Desktop Support. 2021 total compensation came to $84,196.
Information Systems Oper Analyst 2/Its Desktop Support
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At Its Desktop Support, Clayton Nieman serves as a Information Systems Oper Analyst 2. Their 2025 pay totaled $80,145.
Information Systems Oper Analyst 2/Its Desktop Support
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At Its Desktop Support, Marck Powers serves as a Information Systems Oper Analyst 2. Their 2021 pay totaled $77,656.
Information Systems Oper Analyst 3/Its Desktop Support
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Paul Baggett holds the role of Information Systems Oper Analyst 3 at Its Desktop Support. In 2023, their total compensation was $77,456.
Information Systems Oper Analyst 3/Its Desktop Support
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At Its Desktop Support, John Bragg serves as a Information Systems Oper Analyst 3. Their 2023 pay totaled $75,630.
Information Systems Oper Analyst 3/Its Desktop Support
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Steven Mcpeak holds the role of Information Systems Oper Analyst 3 at Its Desktop Support. In 2019, their total compensation was $75,113.
Information Systems Manager/Its Desktop Support
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Sonja Ragland is a Information Systems Manager at Its Desktop Support. 2021 total compensation came to $73,184.
Information Systems Oper Analyst 3/Its Desktop Support
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At Its Desktop Support, Sonja Ragland serves as a Information Systems Oper Analyst 3. Their 2018 pay totaled $72,069.
Information Systems Oper Analyst 3/Its Desktop Support
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Debra Jackson holds the role of Information Systems Oper Analyst 3 at Its Desktop Support. In 2018, their total compensation was $71,135.
Information Systems Oper Analyst 1/Its Desktop Support
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Charles Hiehle is a Information Systems Oper Analyst 1 at Its Desktop Support. 2025 total compensation came to $70,539.
Information Systems Oper Analyst 1/Its Desktop Support
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Sharrod King is a Information Systems Oper Analyst 1 at Its Desktop Support. 2025 total compensation came to $68,155.
Information Systems Oper Analyst 1/Its Desktop Support
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Eric Jones works as a Information Systems Oper Analyst 1 for Its Desktop Support. Eric earned $65,467 in 2025.
Information Systems Oper Analyst 1/Its Desktop Support
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At Its Desktop Support, Sean Cook serves as a Information Systems Oper Analyst 1. Their 2025 pay totaled $65,451.
Information Systems Oper Analyst 2/Its Desktop Support
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Angela Ingram works as a Information Systems Oper Analyst 2 for Its Desktop Support. Angela earned $63,855 in 2018.
Information Systems Oper Analyst 1/Its Desktop Support
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Angela Ingram holds the role of Information Systems Oper Analyst 1 at Its Desktop Support. In 2017, their total compensation was $63,815.
Information Systems Oper Analyst 2/Its Desktop Support
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Brandon Ward is a Information Systems Oper Analyst 2 at Its Desktop Support. 2022 total compensation came to $63,716.
Information Systems Oper Analyst 1/Its Desktop Support
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Cody Gage works as a Information Systems Oper Analyst 1 for Its Desktop Support. Cody earned $62,988 in 2023.
Information Systems Oper Analyst 1/Its Desktop Support
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Cheryl Gawel holds the role of Information Systems Oper Analyst 1 at Its Desktop Support. In 2023, their total compensation was $61,920.
Information Systems Oper Analyst 1/Its Desktop Support
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At Its Desktop Support, Michael Vicars serves as a Information Systems Oper Analyst 1. Their 2021 pay totaled $61,494.
Information Systems Oper Analyst 3/Its Desktop Support
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John Dickens holds the role of Information Systems Oper Analyst 3 at Its Desktop Support. In 2018, their total compensation was $60,800.
Information Systems Oper Analyst 1/Its Desktop Support
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Jonah Powell works as a Information Systems Oper Analyst 1 for Its Desktop Support. Jonah earned $59,922 in 2023.
Information Systems Manager/Its Desktop Support
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At Its Desktop Support, Christopher Layden serves as a Information Systems Manager. Their 2022 pay totaled $57,073.
Information Systems Oper Technician 1/Its Desktop Support
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Roger Searcy holds the role of Information Systems Oper Technician 1 at Its Desktop Support. In 2020, their total compensation was $52,744.
Information Systems Oper Analyst 1/Its Desktop Support
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At Its Desktop Support, Ted Frazer Iii serves as a Information Systems Oper Analyst 1. Their 2018 pay totaled $51,502.
Information Systems Oper Analyst 1/Its Desktop Support
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Steven Elliott is a Information Systems Oper Analyst 1 at Its Desktop Support. 2018 total compensation came to $51,423.
Information Systems Oper Analyst 2/Its Desktop Support
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Keith Borja works as a Information Systems Oper Analyst 2 for Its Desktop Support. Keith earned $51,222 in 2018.
Information Systems Oper Analyst 1/Its Desktop Support
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Codey Holland holds the role of Information Systems Oper Analyst 1 at Its Desktop Support. In 2016, their total compensation was $50,089.
Information Systems Oper Analyst 1/Its Desktop Support
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Joseph Cottle is a Information Systems Oper Analyst 1 at Its Desktop Support. 2016 total compensation came to $49,576.
Information Systems Advisor 1/Its Desktop Support
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Marcus Hughes is a Information Systems Advisor 1 at Its Desktop Support. 2023 total compensation came to $47,640.
Information Systems Advisor 1/Its Desktop Support
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Kovan Sinjo works as a Information Systems Advisor 1 for Its Desktop Support. Kovan earned $45,606 in 2022.
Information Systems Oper Analyst 1/Its Desktop Support
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Brandon Ward works as a Information Systems Oper Analyst 1 for Its Desktop Support. Brandon earned $44,877 in 2021.
Information Systems Oper Analyst 1/Its Desktop Support
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Jonathan Smith works as a Information Systems Oper Analyst 1 for Its Desktop Support. Jonathan earned $44,861 in 2021.
Information Systems Oper Analyst 2/Its Desktop Support
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Charles Parker is a Information Systems Oper Analyst 2 at Its Desktop Support. 2022 total compensation came to $42,680.
Information Systems Oper Analyst 3/Its Desktop Support
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James Mallard Jr works as a Information Systems Oper Analyst 3 for Its Desktop Support. James earned $41,811 in 2019.
Information Systems Oper Analyst 1/Its Desktop Support
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At Its Desktop Support, Benjamin Hardin serves as a Information Systems Oper Analyst 1. Their 2021 pay totaled $40,192.
Information Systems Oper Technician 1/Its Desktop Support
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Ted Frazer Iii works as a Information Systems Oper Technician 1 for Its Desktop Support. Ted earned $39,841 in 2016.
Information Systems Oper Analyst 1/Its Desktop Support
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Andrew Rutledge holds the role of Information Systems Oper Analyst 1 at Its Desktop Support. In 2023, their total compensation was $39,427.
Information Systems Oper Analyst 3/Its Desktop Support
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Keith Borja works as a Information Systems Oper Analyst 3 for Its Desktop Support. Keith earned $38,059 in 2020.