Metro Nashville / Its Desktop Support
Agency file
The Its Desktop Support is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 14 employees with median total compensation of $66,811; the highest distinct record was $165,175.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($66,811) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $122,323 — more than 90% of the department; the 10th percentile earns $15,787. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 11 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2015 | $611.9K — | 14 — | $48,755 — |
| 2016 | $926.2K ▲ 51.4% | 21 ▲ 50.0% | $50,089 ▲ 2.7% |
| 2017 | $931.7K ▲ 0.6% | 14 ▼ 33.3% | $67,252 ▲ 34.3% |
| 2018 | $1M ▲ 9.9% | 20 ▲ 42.9% | $62,328 ▼ 7.3% |
| 2019 | $1.2M ▲ 13.9% | 21 ▲ 5.0% | $59,842 ▼ 4.0% |
| 2020 | $1.2M ▲ 2.5% | 22 ▲ 4.8% | $52,999 ▼ 11.4% |
| 2021 | $1.3M ▲ 8.2% | 26 ▲ 18.2% | $54,764 ▲ 3.3% |
| 2022 | $1.1M ▼ 13.5% | 25 ▼ 3.8% | $42,680 ▼ 22.1% |
| 2023 | $817.1K ▼ 26.9% | 24 ▼ 4.0% | $33,209 ▼ 22.2% |
| 2024 | $153K ▼ 81.3% | 1 ▼ 95.8% | $152,986 ▲ 360.7% |
| 2025 | $1M ▲ 560.9% | 14 ▲ 1300.0% | $66,811 ▼ 56.3% |
Record list
Page 1
Information Systems Oper Analyst 3/Its Desktop Support
Source-specific fields
Steven Mcpeak holds the role of Information Systems Oper Analyst 3 at Its Desktop Support. In 2019, their total compensation was $75,113.
Information Systems Manager/Its Desktop Support
Source-specific fields
Sonja Ragland is a Information Systems Manager at Its Desktop Support. 2021 total compensation came to $73,184.
Information Systems Oper Analyst 3/Its Desktop Support
Source-specific fields
At Its Desktop Support, Sonja Ragland serves as a Information Systems Oper Analyst 3. Their 2018 pay totaled $72,069.
Information Systems Oper Analyst 3/Its Desktop Support
Source-specific fields
Debra Jackson holds the role of Information Systems Oper Analyst 3 at Its Desktop Support. In 2018, their total compensation was $71,135.
Information Systems Oper Analyst 1/Its Desktop Support
Source-specific fields
Charles Hiehle is a Information Systems Oper Analyst 1 at Its Desktop Support. 2025 total compensation came to $70,539.