Metro Nashville / Its Service Applications
Agency file
The Its Service Applications is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 6 employees with median total compensation of $88,710; the highest distinct record was $173,277.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 6 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($88,710) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $141,586 — more than 90% of the department; the 10th percentile earns $21,527. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 9 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2017 | $308.8K — | 3 — | $105,372 — |
| 2018 | $391.9K ▲ 26.9% | 4 ▲ 33.3% | $99,538 ▼ 5.5% |
| 2019 | $411.6K ▲ 5.0% | 5 ▲ 25.0% | $94,447 ▼ 5.1% |
| 2020 | $542.1K ▲ 31.7% | 6 ▲ 20.0% | $95,329 ▲ 0.9% |
| 2021 | $549.3K ▲ 1.3% | 7 ▲ 16.7% | $91,529 ▼ 4.0% |
| 2022 | $359.9K ▼ 34.5% | 7 ±0% | $15,232 ▼ 83.4% |
| 2023 | $77.7K ▼ 78.4% | 4 ▼ 42.9% | $851 ▼ 94.4% |
| 2024 | $158.9K ▲ 104.6% | 1 ▼ 75.0% | $158,946 ▲ 18577.5% |
| 2025 | $568.3K ▲ 257.5% | 6 ▲ 500.0% | $88,710 ▼ 44.2% |
Record list
Page 1
Information Systems Advisor 2/Its Service Applications
Source-specific fields
Colleen Herndon is a Information Systems Advisor 2 at Its Service Applications. 2021 total compensation came to $91,529.