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Metro Nashville / Its Technical Support Center

Agency file

Its Technical Support Center

Source file: Metro Nashville — Employee Compensation / ingested Jun 19, 2026

The Its Technical Support Center is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 14 employees with median total compensation of $56,629; the highest distinct record was $148,948.

Year
2025
Total payroll
$778.2K
Employees
14
Median total
$56,629
Highest record
$148,948

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,629) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$53,714 (97%)
  • Overtime$1,398 (3%)
  • Other$471 (1%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,652
$39,611
$56,629
$61,310
$95,733

The pay ladder for this department. Someone at the 90th percentile earns $95,733 — more than 90% of the department; the 10th percentile earns $8,652. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 11 published years.

YearTotal payrollEmployeesMedian pay
2015
$863.5K
17
$51,342
2016
$794.6K
8.0%
15
11.8%
$52,907
3.0%
2017
$671.2K
15.5%
21
40.0%
$20,506
61.2%
2018
$690.6K
2.9%
17
19.0%
$45,888
123.8%
2019
$596.5K
13.6%
14
17.6%
$39,027
15.0%
2020
$636.4K
6.7%
19
35.7%
$27,559
29.4%
2021
$491.8K
22.7%
15
21.1%
$33,660
22.1%
2022
$469.4K
4.6%
19
26.7%
$16,006
52.4%
2023
$591.7K
26.1%
15
21.1%
$35,139
119.5%
2024
$138K
76.7%
1
93.3%
$137,993
292.7%
2025
$778.2K
463.9%
14
1300.0%
$56,629
59.0%

Record list

Employees

Page 1

Charles Parker

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$12,181
Base pay
$11,610
Overtime
$68
Other pay
$503
Benefits
$0
Total compensation
$12,181

Source-specific fields

Record ID
79,885
Total Pay
$12,181

At Its Technical Support Center, Charles Parker serves as a Information Systems Oper Technician 1. Their 2018 pay totaled $12,181.

Kenneth Freeman

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$11,007
Base pay
$11,007
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$11,007

Source-specific fields

Record ID
159,555
Total Pay
$11,007

At Its Technical Support Center, Kenneth Freeman serves as a Information Systems Oper Technician 1. Their 2021 pay totaled $11,007.

Nicholas Killion

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$10,743
Base pay
$9,430
Overtime
$0
Other pay
$1,313
Benefits
$0
Total compensation
$10,743

Source-specific fields

Record ID
159,570
Total Pay
$10,743

Nicholas Killion works as a Information Systems Oper Technician 1 for Its Technical Support Center. Nicholas earned $10,743 in 2021.

Tanya Cunningham

Information Systems Oper Technician 1/Its Technical Support Center

2020 total comp
$10,256
Base pay
$9,553
Overtime
$703
Other pay
$0
Benefits
$0
Total compensation
$10,256

Source-specific fields

Record ID
131,425
Total Pay
$10,256

Tanya Cunningham is a Information Systems Oper Technician 1 at Its Technical Support Center. 2020 total compensation came to $10,256.

Alexandreia Tolbert Pilgrim

Information Systems Oper Technician 1/Its Technical Support Center

2025 total comp
$10,204
Base pay
$9,665
Overtime
$0
Other pay
$539
Benefits
$0
Total compensation
$10,204

Source-specific fields

Record ID
301,019
Total Pay
$10,204

Alexandreia Tolbert Pilgrim works as a Information Systems Oper Technician 1 for Its Technical Support Center. Alexandreia earned $10,204 in 2025.

Terry Pedersen

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$8,843
Base pay
$8,231
Overtime
$0
Other pay
$613
Benefits
$0
Total compensation
$8,843

Source-specific fields

Record ID
79,886
Total Pay
$8,843

Terry Pedersen holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2018, their total compensation was $8,843.

Alexander Enger

Information Systems Oper Technician 1/Its Technical Support Center

2025 total comp
$8,652
Base pay
$7,561
Overtime
$0
Other pay
$1,092
Benefits
$0
Total compensation
$8,652

Source-specific fields

Record ID
282,229
Total Pay
$8,652

Alexander Enger holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2025, their total compensation was $8,652.

Michael Wood

Information Systems Oper Technician 1/Its Technical Support Center

2025 total comp
$8,632
Base pay
$8,417
Overtime
$0
Other pay
$216
Benefits
$0
Total compensation
$8,632

Source-specific fields

Record ID
302,956
Total Pay
$8,632

Michael Wood works as a Information Systems Oper Technician 1 for Its Technical Support Center. Michael earned $8,632 in 2025.