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Metro Nashville / Its Technical Support Center

Agency file

Its Technical Support Center

Source file: Metro Nashville — Employee Compensation / ingested Jun 19, 2026

The Its Technical Support Center is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 14 employees with median total compensation of $56,629; the highest distinct record was $148,948.

Year
2025
Total payroll
$778.2K
Employees
14
Median total
$56,629
Highest record
$148,948

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,629) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$53,714 (97%)
  • Overtime$1,398 (3%)
  • Other$471 (1%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,652
$39,611
$56,629
$61,310
$95,733

The pay ladder for this department. Someone at the 90th percentile earns $95,733 — more than 90% of the department; the 10th percentile earns $8,652. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 11 published years.

YearTotal payrollEmployeesMedian pay
2015
$863.5K
17
$51,342
2016
$794.6K
8.0%
15
11.8%
$52,907
3.0%
2017
$671.2K
15.5%
21
40.0%
$20,506
61.2%
2018
$690.6K
2.9%
17
19.0%
$45,888
123.8%
2019
$596.5K
13.6%
14
17.6%
$39,027
15.0%
2020
$636.4K
6.7%
19
35.7%
$27,559
29.4%
2021
$491.8K
22.7%
15
21.1%
$33,660
22.1%
2022
$469.4K
4.6%
19
26.7%
$16,006
52.4%
2023
$591.7K
26.1%
15
21.1%
$35,139
119.5%
2024
$138K
76.7%
1
93.3%
$137,993
292.7%
2025
$778.2K
463.9%
14
1300.0%
$56,629
59.0%

Record list

Employees

Page 1

Eric Perry

Information Systems Oper Analyst 1/Its Technical Support Center

2021 total comp
$31,422
Base pay
$29,859
Overtime
$1,234
Other pay
$328
Benefits
$0
Total compensation
$31,422

Source-specific fields

Record ID
159,588
Total Pay
$31,422

Eric Perry works as a Information Systems Oper Analyst 1 for Its Technical Support Center. Eric earned $31,422 in 2021.

Leslie Willoughby Ii

Information Systems Oper Technician 1/Its Technical Support Center

2016 total comp
$30,862
Base pay
$25,489
Overtime
$2,634
Other pay
$2,739
Benefits
$0
Total compensation
$30,862

Source-specific fields

Record ID
28,771
Total Pay
$30,862

Leslie Willoughby Ii works as a Information Systems Oper Technician 1 for Its Technical Support Center. Leslie earned $30,862 in 2016.

Anthony Couch

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$30,296
Base pay
$29,412
Overtime
$769
Other pay
$115
Benefits
$0
Total compensation
$30,296

Source-specific fields

Record ID
79,869
Total Pay
$30,296

Anthony Couch works as a Information Systems Oper Technician 1 for Its Technical Support Center. Anthony earned $30,296 in 2018.

Jordan Mosteller

Information Systems Oper Analyst 3/Its Technical Support Center

2022 total comp
$29,574
Base pay
$29,574
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,574

Source-specific fields

Record ID
185,431
Total Pay
$29,574

Jordan Mosteller works as a Information Systems Oper Analyst 3 for Its Technical Support Center. Jordan earned $29,574 in 2022.

Michael Irick

Information Systems Oper Technician 1/Its Technical Support Center

2019 total comp
$28,988
Base pay
$27,856
Overtime
$1,132
Other pay
$0
Benefits
$0
Total compensation
$28,988

Source-specific fields

Record ID
106,917
Total Pay
$28,988

At Its Technical Support Center, Michael Irick serves as a Information Systems Oper Technician 1. Their 2019 pay totaled $28,988.

Matthew Dyer

Information Systems Oper Technician 1/Its Technical Support Center

2019 total comp
$28,112
Base pay
$26,985
Overtime
$1,126
Other pay
$0
Benefits
$0
Total compensation
$28,112

Source-specific fields

Record ID
106,914
Total Pay
$28,112

Matthew Dyer is a Information Systems Oper Technician 1 at Its Technical Support Center. 2019 total compensation came to $28,112.

Charles Chantler

Information Systems Oper Technician 1/Its Technical Support Center

2022 total comp
$26,654
Base pay
$25,269
Overtime
$1,038
Other pay
$346
Benefits
$0
Total compensation
$26,654

Source-specific fields

Record ID
185,423
Total Pay
$26,654

Charles Chantler is a Information Systems Oper Technician 1 at Its Technical Support Center. 2022 total compensation came to $26,654.

Keenya Gilchrist

Information Systems Oper Technician 1/Its Technical Support Center

2020 total comp
$26,523
Base pay
$25,266
Overtime
$1,256
Other pay
$0
Benefits
$0
Total compensation
$26,523

Source-specific fields

Record ID
131,428
Total Pay
$26,523

At Its Technical Support Center, Keenya Gilchrist serves as a Information Systems Oper Technician 1. Their 2020 pay totaled $26,523.