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Metro Nashville / Its Technical Support Center

Agency file

Its Technical Support Center

Source file: Metro Nashville — Employee Compensation / ingested Jun 19, 2026

The Its Technical Support Center is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 14 employees with median total compensation of $56,629; the highest distinct record was $148,948.

Year
2025
Total payroll
$778.2K
Employees
14
Median total
$56,629
Highest record
$148,948

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,629) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$53,714 (97%)
  • Overtime$1,398 (3%)
  • Other$471 (1%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,652
$39,611
$56,629
$61,310
$95,733

The pay ladder for this department. Someone at the 90th percentile earns $95,733 — more than 90% of the department; the 10th percentile earns $8,652. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 11 published years.

YearTotal payrollEmployeesMedian pay
2015
$863.5K
17
$51,342
2016
$794.6K
8.0%
15
11.8%
$52,907
3.0%
2017
$671.2K
15.5%
21
40.0%
$20,506
61.2%
2018
$690.6K
2.9%
17
19.0%
$45,888
123.8%
2019
$596.5K
13.6%
14
17.6%
$39,027
15.0%
2020
$636.4K
6.7%
19
35.7%
$27,559
29.4%
2021
$491.8K
22.7%
15
21.1%
$33,660
22.1%
2022
$469.4K
4.6%
19
26.7%
$16,006
52.4%
2023
$591.7K
26.1%
15
21.1%
$35,139
119.5%
2024
$138K
76.7%
1
93.3%
$137,993
292.7%
2025
$778.2K
463.9%
14
1300.0%
$56,629
59.0%

Record list

Employees

Page 1

Amanuel Tesfu

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$37,662
Base pay
$33,057
Overtime
$3,485
Other pay
$1,121
Benefits
$0
Total compensation
$37,662

Source-specific fields

Record ID
159,596
Total Pay
$37,662

Amanuel Tesfu holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2021, their total compensation was $37,662.

Kerwin Strong

Information Systems Oper Technician 1/Its Technical Support Center

2015 total comp
$35,822
Base pay
$33,278
Overtime
$2,044
Other pay
$500
Benefits
$0
Total compensation
$35,822

Source-specific fields

Record ID
4,156
Total Pay
$35,822

Kerwin Strong is a Information Systems Oper Technician 1 at Its Technical Support Center. 2015 total compensation came to $35,822.

Brandon Ward

Information Systems Oper Technician 1/Its Technical Support Center

2020 total comp
$35,710
Base pay
$34,166
Overtime
$1,228
Other pay
$316
Benefits
$0
Total compensation
$35,710

Source-specific fields

Record ID
131,439
Total Pay
$35,710

Brandon Ward holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2020, their total compensation was $35,710.

James Killion

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$35,139
Base pay
$33,837
Overtime
$1,302
Other pay
$0
Benefits
$0
Total compensation
$35,139

Source-specific fields

Record ID
211,818
Total Pay
$35,139

At Its Technical Support Center, James Killion serves as a Information Systems Oper Technician 1. Their 2023 pay totaled $35,139.

Kelly Barton

Information Systems Oper Analyst 3/Its Technical Support Center

2023 total comp
$33,969
Base pay
$33,846
Overtime
$0
Other pay
$123
Benefits
$0
Total compensation
$33,969

Source-specific fields

Record ID
211,817
Total Pay
$33,969

At Its Technical Support Center, Kelly Barton serves as a Information Systems Oper Analyst 3. Their 2023 pay totaled $33,969.

Amber Hoffman

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$33,660
Base pay
$31,477
Overtime
$2,183
Other pay
$0
Benefits
$0
Total compensation
$33,660

Source-specific fields

Record ID
159,563
Total Pay
$33,660

Amber Hoffman holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2021, their total compensation was $33,660.

Samuel-George Weijers

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$32,590
Base pay
$29,106
Overtime
$3,484
Other pay
$0
Benefits
$0
Total compensation
$32,590

Source-specific fields

Record ID
211,816
Total Pay
$32,590

Samuel-George Weijers holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2023, their total compensation was $32,590.

Cody Gage

Information Systems Oper Technician 1/Its Technical Support Center

2022 total comp
$32,392
Base pay
$29,664
Overtime
$2,728
Other pay
$0
Benefits
$0
Total compensation
$32,392

Source-specific fields

Record ID
185,425
Total Pay
$32,392

Cody Gage holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2022, their total compensation was $32,392.