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Metro Nashville / Its Technical Support Center

Agency file

Its Technical Support Center

Source file: Metro Nashville — Employee Compensation / ingested Jun 19, 2026

The Its Technical Support Center is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 14 employees with median total compensation of $56,629; the highest distinct record was $148,948.

Year
2025
Total payroll
$778.2K
Employees
14
Median total
$56,629
Highest record
$148,948

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,629) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$53,714 (97%)
  • Overtime$1,398 (3%)
  • Other$471 (1%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,652
$39,611
$56,629
$61,310
$95,733

The pay ladder for this department. Someone at the 90th percentile earns $95,733 — more than 90% of the department; the 10th percentile earns $8,652. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 11 published years.

YearTotal payrollEmployeesMedian pay
2015
$863.5K
17
$51,342
2016
$794.6K
8.0%
15
11.8%
$52,907
3.0%
2017
$671.2K
15.5%
21
40.0%
$20,506
61.2%
2018
$690.6K
2.9%
17
19.0%
$45,888
123.8%
2019
$596.5K
13.6%
14
17.6%
$39,027
15.0%
2020
$636.4K
6.7%
19
35.7%
$27,559
29.4%
2021
$491.8K
22.7%
15
21.1%
$33,660
22.1%
2022
$469.4K
4.6%
19
26.7%
$16,006
52.4%
2023
$591.7K
26.1%
15
21.1%
$35,139
119.5%
2024
$138K
76.7%
1
93.3%
$137,993
292.7%
2025
$778.2K
463.9%
14
1300.0%
$56,629
59.0%

Record list

Employees

Page 1

Thomas Hammons

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$49,027
Base pay
$44,911
Overtime
$3,192
Other pay
$923
Benefits
$0
Total compensation
$49,027

Source-specific fields

Record ID
79,877
Total Pay
$49,027

At Its Technical Support Center, Thomas Hammons serves as a Information Systems Oper Technician 1. Their 2018 pay totaled $49,027.

Micky Fite

Information Systems Oper Technician 2/Its Technical Support Center

2019 total comp
$48,741
Base pay
$41,578
Overtime
$2,485
Other pay
$4,679
Benefits
$0
Total compensation
$48,741

Source-specific fields

Record ID
106,915
Total Pay
$48,741

Micky Fite holds the role of Information Systems Oper Technician 2 at Its Technical Support Center. In 2019, their total compensation was $48,741.

Terrance Quarles

Information Systems Oper Analyst 1/Its Technical Support Center

2019 total comp
$45,292
Base pay
$35,002
Overtime
$284
Other pay
$10,007
Benefits
$0
Total compensation
$45,292

Source-specific fields

Record ID
106,920
Total Pay
$45,292

Terrance Quarles is a Information Systems Oper Analyst 1 at Its Technical Support Center. 2019 total compensation came to $45,292.

James Broadwell

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$45,115
Base pay
$44,786
Overtime
$0
Other pay
$329
Benefits
$0
Total compensation
$45,115

Source-specific fields

Record ID
211,821
Total Pay
$45,115

James Broadwell holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2023, their total compensation was $45,115.

Matthew Carder

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$44,951
Base pay
$43,936
Overtime
$0
Other pay
$1,015
Benefits
$0
Total compensation
$44,951

Source-specific fields

Record ID
211,820
Total Pay
$44,951

Matthew Carder works as a Information Systems Oper Technician 1 for Its Technical Support Center. Matthew earned $44,951 in 2023.

Steven Roney

Information Systems Oper Technician 2/Its Technical Support Center

2017 total comp
$44,581
Base pay
$44,022
Overtime
$0
Other pay
$560
Benefits
$0
Total compensation
$44,581

Source-specific fields

Record ID
53,839
Total Pay
$44,581

Steven Roney is a Information Systems Oper Technician 2 at Its Technical Support Center. 2017 total compensation came to $44,581.

Benjamin Howard

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$43,962
Base pay
$39,012
Overtime
$4,371
Other pay
$580
Benefits
$0
Total compensation
$43,962

Source-specific fields

Record ID
211,819
Total Pay
$43,962

Benjamin Howard works as a Information Systems Oper Technician 1 for Its Technical Support Center. Benjamin earned $43,962 in 2023.