Metro Nashville / Its Technical Support Center
Agency file
The Its Technical Support Center is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 14 employees with median total compensation of $56,629; the highest distinct record was $148,948.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,629) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $95,733 — more than 90% of the department; the 10th percentile earns $8,652. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 11 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2015 | $863.5K — | 17 — | $51,342 — |
| 2016 | $794.6K ▼ 8.0% | 15 ▼ 11.8% | $52,907 ▲ 3.0% |
| 2017 | $671.2K ▼ 15.5% | 21 ▲ 40.0% | $20,506 ▼ 61.2% |
| 2018 | $690.6K ▲ 2.9% | 17 ▼ 19.0% | $45,888 ▲ 123.8% |
| 2019 | $596.5K ▼ 13.6% | 14 ▼ 17.6% | $39,027 ▼ 15.0% |
| 2020 | $636.4K ▲ 6.7% | 19 ▲ 35.7% | $27,559 ▼ 29.4% |
| 2021 | $491.8K ▼ 22.7% | 15 ▼ 21.1% | $33,660 ▲ 22.1% |
| 2022 | $469.4K ▼ 4.6% | 19 ▲ 26.7% | $16,006 ▼ 52.4% |
| 2023 | $591.7K ▲ 26.1% | 15 ▼ 21.1% | $35,139 ▲ 119.5% |
| 2024 | $138K ▼ 76.7% | 1 ▼ 93.3% | $137,993 ▲ 292.7% |
| 2025 | $778.2K ▲ 463.9% | 14 ▲ 1300.0% | $56,629 ▼ 59.0% |
Record list
Page 1
Information Systems Advisor 2/Its Technical Support Center
Source-specific fields
Colleen Herndon works as a Information Systems Advisor 2 for Its Technical Support Center. Colleen earned $86,411 in 2016.
Information Systems Advisor 1/Its Technical Support Center
Source-specific fields
Gwenda Downhour is a Information Systems Advisor 1 at Its Technical Support Center. 2018 total compensation came to $86,353.