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Metro Nashville / Its Technical Support Center

Agency file

Its Technical Support Center

Source file: Metro Nashville — Employee Compensation / ingested Jun 19, 2026

The Its Technical Support Center is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 14 employees with median total compensation of $56,629; the highest distinct record was $148,948.

Year
2025
Total payroll
$778.2K
Employees
14
Median total
$56,629
Highest record
$148,948

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 14 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,629) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$53,714 (97%)
  • Overtime$1,398 (3%)
  • Other$471 (1%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,652
$39,611
$56,629
$61,310
$95,733

The pay ladder for this department. Someone at the 90th percentile earns $95,733 — more than 90% of the department; the 10th percentile earns $8,652. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 11 published years.

YearTotal payrollEmployeesMedian pay
2015
$863.5K
17
$51,342
2016
$794.6K
8.0%
15
11.8%
$52,907
3.0%
2017
$671.2K
15.5%
21
40.0%
$20,506
61.2%
2018
$690.6K
2.9%
17
19.0%
$45,888
123.8%
2019
$596.5K
13.6%
14
17.6%
$39,027
15.0%
2020
$636.4K
6.7%
19
35.7%
$27,559
29.4%
2021
$491.8K
22.7%
15
21.1%
$33,660
22.1%
2022
$469.4K
4.6%
19
26.7%
$16,006
52.4%
2023
$591.7K
26.1%
15
21.1%
$35,139
119.5%
2024
$138K
76.7%
1
93.3%
$137,993
292.7%
2025
$778.2K
463.9%
14
1300.0%
$56,629
59.0%

Record list

Employees

Page 2

Kelly Barton

Information Systems Oper Analyst 3/Its Technical Support Center

2023 total comp
$33,969
Base pay
$33,846
Overtime
$0
Other pay
$123
Benefits
$0
Total compensation
$33,969

Source-specific fields

Record ID
211,817
Total Pay
$33,969

At Its Technical Support Center, Kelly Barton serves as a Information Systems Oper Analyst 3. Their 2023 pay totaled $33,969.

Amber Hoffman

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$33,660
Base pay
$31,477
Overtime
$2,183
Other pay
$0
Benefits
$0
Total compensation
$33,660

Source-specific fields

Record ID
159,563
Total Pay
$33,660

Amber Hoffman holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2021, their total compensation was $33,660.

Samuel-George Weijers

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$32,590
Base pay
$29,106
Overtime
$3,484
Other pay
$0
Benefits
$0
Total compensation
$32,590

Source-specific fields

Record ID
211,816
Total Pay
$32,590

Samuel-George Weijers holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2023, their total compensation was $32,590.

Cody Gage

Information Systems Oper Technician 1/Its Technical Support Center

2022 total comp
$32,392
Base pay
$29,664
Overtime
$2,728
Other pay
$0
Benefits
$0
Total compensation
$32,392

Source-specific fields

Record ID
185,425
Total Pay
$32,392

Cody Gage holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2022, their total compensation was $32,392.

Eric Perry

Information Systems Oper Analyst 1/Its Technical Support Center

2021 total comp
$31,422
Base pay
$29,859
Overtime
$1,234
Other pay
$328
Benefits
$0
Total compensation
$31,422

Source-specific fields

Record ID
159,588
Total Pay
$31,422

Eric Perry works as a Information Systems Oper Analyst 1 for Its Technical Support Center. Eric earned $31,422 in 2021.

Leslie Willoughby Ii

Information Systems Oper Technician 1/Its Technical Support Center

2016 total comp
$30,862
Base pay
$25,489
Overtime
$2,634
Other pay
$2,739
Benefits
$0
Total compensation
$30,862

Source-specific fields

Record ID
28,771
Total Pay
$30,862

Leslie Willoughby Ii works as a Information Systems Oper Technician 1 for Its Technical Support Center. Leslie earned $30,862 in 2016.

Anthony Couch

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$30,296
Base pay
$29,412
Overtime
$769
Other pay
$115
Benefits
$0
Total compensation
$30,296

Source-specific fields

Record ID
79,869
Total Pay
$30,296

Anthony Couch works as a Information Systems Oper Technician 1 for Its Technical Support Center. Anthony earned $30,296 in 2018.

Jordan Mosteller

Information Systems Oper Analyst 3/Its Technical Support Center

2022 total comp
$29,574
Base pay
$29,574
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,574

Source-specific fields

Record ID
185,431
Total Pay
$29,574

Jordan Mosteller works as a Information Systems Oper Analyst 3 for Its Technical Support Center. Jordan earned $29,574 in 2022.

Michael Irick

Information Systems Oper Technician 1/Its Technical Support Center

2019 total comp
$28,988
Base pay
$27,856
Overtime
$1,132
Other pay
$0
Benefits
$0
Total compensation
$28,988

Source-specific fields

Record ID
106,917
Total Pay
$28,988

At Its Technical Support Center, Michael Irick serves as a Information Systems Oper Technician 1. Their 2019 pay totaled $28,988.

Matthew Dyer

Information Systems Oper Technician 1/Its Technical Support Center

2019 total comp
$28,112
Base pay
$26,985
Overtime
$1,126
Other pay
$0
Benefits
$0
Total compensation
$28,112

Source-specific fields

Record ID
106,914
Total Pay
$28,112

Matthew Dyer is a Information Systems Oper Technician 1 at Its Technical Support Center. 2019 total compensation came to $28,112.

Charles Chantler

Information Systems Oper Technician 1/Its Technical Support Center

2022 total comp
$26,654
Base pay
$25,269
Overtime
$1,038
Other pay
$346
Benefits
$0
Total compensation
$26,654

Source-specific fields

Record ID
185,423
Total Pay
$26,654

Charles Chantler is a Information Systems Oper Technician 1 at Its Technical Support Center. 2022 total compensation came to $26,654.

Keenya Gilchrist

Information Systems Oper Technician 1/Its Technical Support Center

2020 total comp
$26,523
Base pay
$25,266
Overtime
$1,256
Other pay
$0
Benefits
$0
Total compensation
$26,523

Source-specific fields

Record ID
131,428
Total Pay
$26,523

At Its Technical Support Center, Keenya Gilchrist serves as a Information Systems Oper Technician 1. Their 2020 pay totaled $26,523.

Samantha Baggett

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$24,862
Base pay
$19,887
Overtime
$1,358
Other pay
$3,617
Benefits
$0
Total compensation
$24,862

Source-specific fields

Record ID
159,547
Total Pay
$24,862

At Its Technical Support Center, Samantha Baggett serves as a Information Systems Oper Technician 1. Their 2021 pay totaled $24,862.

Jordan Vale

Information Systems Oper Analyst 3/Its Technical Support Center

2023 total comp
$24,613
Base pay
$24,613
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$24,613

Source-specific fields

Record ID
211,815
Total Pay
$24,613

Jordan Vale is a Information Systems Oper Analyst 3 at Its Technical Support Center. 2023 total compensation came to $24,613.

Seth Woodring

Information Systems Division Manager/Its Technical Support Center

2021 total comp
$22,804
Base pay
$22,722
Overtime
$0
Other pay
$82
Benefits
$0
Total compensation
$22,804

Source-specific fields

Record ID
159,600
Total Pay
$22,804

Seth Woodring works as a Information Systems Division Manager for Its Technical Support Center. Seth earned $22,804 in 2021.

Maria West

Information Systems Oper Technician 1/Its Technical Support Center

2020 total comp
$20,255
Base pay
$17,718
Overtime
$1,433
Other pay
$1,104
Benefits
$0
Total compensation
$20,255

Source-specific fields

Record ID
131,440
Total Pay
$20,255

Maria West holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2020, their total compensation was $20,255.

Ameer Jassim

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$19,621
Base pay
$17,608
Overtime
$1,234
Other pay
$779
Benefits
$0
Total compensation
$19,621

Source-specific fields

Record ID
79,881
Total Pay
$19,621

Ameer Jassim works as a Information Systems Oper Technician 1 for Its Technical Support Center. Ameer earned $19,621 in 2018.

Michael Cunningham

Information Systems Oper Technician 1/Its Technical Support Center

2017 total comp
$18,925
Base pay
$6,720
Overtime
$0
Other pay
$12,205
Benefits
$0
Total compensation
$18,925

Source-specific fields

Record ID
53,793
Total Pay
$18,925

Michael Cunningham holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2017, their total compensation was $18,925.

Oliver Jackson

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$18,689
Base pay
$17,740
Overtime
$296
Other pay
$653
Benefits
$0
Total compensation
$18,689

Source-specific fields

Record ID
79,879
Total Pay
$18,689

Oliver Jackson is a Information Systems Oper Technician 1 at Its Technical Support Center. 2018 total compensation came to $18,689.

Andrew Rutledge

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$18,454
Base pay
$18,454
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$18,454

Source-specific fields

Record ID
211,813
Total Pay
$18,454

Andrew Rutledge is a Information Systems Oper Technician 1 at Its Technical Support Center. 2023 total compensation came to $18,454.

Charles Hiehle

Information Systems Oper Technician 1/Its Technical Support Center

2023 total comp
$18,116
Base pay
$18,116
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$18,116

Source-specific fields

Record ID
211,812
Total Pay
$18,116

Charles Hiehle is a Information Systems Oper Technician 1 at Its Technical Support Center. 2023 total compensation came to $18,116.

Undradge Jamison

Information Systems Oper Technician 2/Its Technical Support Center

2015 total comp
$14,728
Base pay
$11,494
Overtime
$3,005
Other pay
$229
Benefits
$0
Total compensation
$14,728

Source-specific fields

Record ID
4,149
Total Pay
$14,728

Undradge Jamison is a Information Systems Oper Technician 2 at Its Technical Support Center. 2015 total compensation came to $14,728.

Charles Parker

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$12,181
Base pay
$11,610
Overtime
$68
Other pay
$503
Benefits
$0
Total compensation
$12,181

Source-specific fields

Record ID
79,885
Total Pay
$12,181

At Its Technical Support Center, Charles Parker serves as a Information Systems Oper Technician 1. Their 2018 pay totaled $12,181.

Kenneth Freeman

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$11,007
Base pay
$11,007
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$11,007

Source-specific fields

Record ID
159,555
Total Pay
$11,007

At Its Technical Support Center, Kenneth Freeman serves as a Information Systems Oper Technician 1. Their 2021 pay totaled $11,007.

Nicholas Killion

Information Systems Oper Technician 1/Its Technical Support Center

2021 total comp
$10,743
Base pay
$9,430
Overtime
$0
Other pay
$1,313
Benefits
$0
Total compensation
$10,743

Source-specific fields

Record ID
159,570
Total Pay
$10,743

Nicholas Killion works as a Information Systems Oper Technician 1 for Its Technical Support Center. Nicholas earned $10,743 in 2021.

Tanya Cunningham

Information Systems Oper Technician 1/Its Technical Support Center

2020 total comp
$10,256
Base pay
$9,553
Overtime
$703
Other pay
$0
Benefits
$0
Total compensation
$10,256

Source-specific fields

Record ID
131,425
Total Pay
$10,256

Tanya Cunningham is a Information Systems Oper Technician 1 at Its Technical Support Center. 2020 total compensation came to $10,256.

Alexandreia Tolbert Pilgrim

Information Systems Oper Technician 1/Its Technical Support Center

2025 total comp
$10,204
Base pay
$9,665
Overtime
$0
Other pay
$539
Benefits
$0
Total compensation
$10,204

Source-specific fields

Record ID
301,019
Total Pay
$10,204

Alexandreia Tolbert Pilgrim works as a Information Systems Oper Technician 1 for Its Technical Support Center. Alexandreia earned $10,204 in 2025.

Terry Pedersen

Information Systems Oper Technician 1/Its Technical Support Center

2018 total comp
$8,843
Base pay
$8,231
Overtime
$0
Other pay
$613
Benefits
$0
Total compensation
$8,843

Source-specific fields

Record ID
79,886
Total Pay
$8,843

Terry Pedersen holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2018, their total compensation was $8,843.

Alexander Enger

Information Systems Oper Technician 1/Its Technical Support Center

2025 total comp
$8,652
Base pay
$7,561
Overtime
$0
Other pay
$1,092
Benefits
$0
Total compensation
$8,652

Source-specific fields

Record ID
282,229
Total Pay
$8,652

Alexander Enger holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2025, their total compensation was $8,652.

Michael Wood

Information Systems Oper Technician 1/Its Technical Support Center

2025 total comp
$8,632
Base pay
$8,417
Overtime
$0
Other pay
$216
Benefits
$0
Total compensation
$8,632

Source-specific fields

Record ID
302,956
Total Pay
$8,632

Michael Wood works as a Information Systems Oper Technician 1 for Its Technical Support Center. Michael earned $8,632 in 2025.

Nancy Young

Information Systems Oper Analyst 3/Its Technical Support Center

2022 total comp
$8,250
Base pay
$8,250
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$8,250

Source-specific fields

Record ID
185,437
Total Pay
$8,250

Nancy Young works as a Information Systems Oper Analyst 3 for Its Technical Support Center. Nancy earned $8,250 in 2022.

Benjamin Hardin

Information Systems Oper Technician 1/Its Technical Support Center

2017 total comp
$7,170
Base pay
$7,170
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$7,170

Source-specific fields

Record ID
53,808
Total Pay
$7,170

Benjamin Hardin is a Information Systems Oper Technician 1 at Its Technical Support Center. 2017 total compensation came to $7,170.

Matthew Dyer

Not Available/Its Technical Support Center

2020 total comp
$6,892
Base pay
$5,177
Overtime
$1,063
Other pay
$652
Benefits
$0
Total compensation
$6,892

Source-specific fields

Record ID
131,426
Total Pay
$6,892

Matthew Dyer works as a Not Available for Its Technical Support Center. Matthew earned $6,892 in 2020.

Bennett Caldwell

Information Systems Oper Technician 1/Its Technical Support Center

2022 total comp
$6,563
Base pay
$5,646
Overtime
$591
Other pay
$327
Benefits
$0
Total compensation
$6,563

Source-specific fields

Record ID
185,422
Total Pay
$6,563

Bennett Caldwell works as a Information Systems Oper Technician 1 for Its Technical Support Center. Bennett earned $6,563 in 2022.

Mohamoud Tallman

Information Systems Oper Technician 1/Its Technical Support Center

2019 total comp
$5,974
Base pay
$5,974
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$5,974

Source-specific fields

Record ID
106,922
Total Pay
$5,974

Mohamoud Tallman works as a Information Systems Oper Technician 1 for Its Technical Support Center. Mohamoud earned $5,974 in 2019.

Michael Irick

Not Available/Its Technical Support Center

2020 total comp
$5,882
Base pay
$5,199
Overtime
$0
Other pay
$683
Benefits
$0
Total compensation
$5,882

Source-specific fields

Record ID
131,430
Total Pay
$5,882

At Its Technical Support Center, Michael Irick serves as a Not Available. Their 2020 pay totaled $5,882.

William Harrison

Computer Operator 2/Its Technical Support Center

2015 total comp
$5,441
Base pay
$5,306
Overtime
$0
Other pay
$135
Benefits
$0
Total compensation
$5,441

Source-specific fields

Record ID
4,147
Total Pay
$5,441

William Harrison holds the role of Computer Operator 2 at Its Technical Support Center. In 2015, their total compensation was $5,441.

Bryan Adams

Information Systems Oper Technician 1/Its Technical Support Center

2022 total comp
$4,498
Base pay
$4,498
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$4,498

Source-specific fields

Record ID
185,419
Total Pay
$4,498

Bryan Adams holds the role of Information Systems Oper Technician 1 at Its Technical Support Center. In 2022, their total compensation was $4,498.

Clarence Rogers

Not Available/Its Technical Support Center

2020 total comp
$3,665
Base pay
$2,970
Overtime
$0
Other pay
$696
Benefits
$0
Total compensation
$3,665

Source-specific fields

Record ID
131,436
Total Pay
$3,665

Clarence Rogers holds the role of Not Available at Its Technical Support Center. In 2020, their total compensation was $3,665.

Bradley Warren

Information Systems Oper Technician 1/Its Technical Support Center

2017 total comp
$3,418
Base pay
$3,320
Overtime
$97
Other pay
$0
Benefits
$0
Total compensation
$3,418

Source-specific fields

Record ID
53,848
Total Pay
$3,418

Bradley Warren is a Information Systems Oper Technician 1 at Its Technical Support Center. 2017 total compensation came to $3,418.