New York City / Department of Citywide Administrative Services / Quality Assurance Specialist

Job-title file

Quality Assurance Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Department of Citywide Administrative Services. Median total compensation for the role is $73,670, below the department median of $76,012.

Employees: 9
Total payroll: $631.5K
Role median: $73,670
Agency median: $76,012
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$30,282$87,149+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across New York City

Quality Assurance Specialist is held in 10 New York City departments. In Department of Citywide Administrative Services, the median of $73,670 ranks #2 of 10.

Highest-paying departments for this role

Department of Environment Protection

$77,142 · 2

Police Department

$68,338 · 1

Technology & Innovation

$67,050 · 1

Department of Transportation

$66,325 · 7

NYC Housing Authority

$65,664 · 14

Department of Education Administrative

$59,552 · 30

Housing Preservation & Dvlpmnt

$57,696 · 3

Department of Health/Mental Hygiene

$36,682 · 4

Taxi & Limousine Commission

$26,252 · 1

Median total compensation for the Quality Assurance Specialist role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Quality Assurance Specialist beyond New York City

This role is reported in 4 jurisdictions. In New York City, the median of $63,189 ranks #2 of 4. See Quality Assurance Specialist across all of New York City →

Highest-paying jurisdictions for this role

District of Columbia

$105,001 · 17

Maine

$58,258 · 5

Arkansas

$52,137 · 48

Median total compensation for comparable Quality Assurance Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

John O'Grady

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$87,576

Base pay: $78,333
Overtime: $6,512
Other pay: $2,731
Benefits: $0
Total compensation: $87,576
Hire date: 1996-06-23
Pay basis: Annual
Work city: Manhattan
Middle name: J

Source-specific fields

Base Salary: $80,180
Leave Status as of June 30: Active
Overtime Hours: 150.75
Payroll Number: 868
Regular Hours: 1,820

John O'Grady holds the role of Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. Hired in 1996, they have about 29 years of service. In 2025, their total compensation was $87,576.

David Zagami

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$84,905

Base pay: $69,725
Overtime: $12,577
Other pay: $2,603
Benefits: $0
Total compensation: $84,905
Hire date: 2002-04-28
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $71,369
Leave Status as of June 30: Active
Overtime Hours: 293
Payroll Number: 868
Regular Hours: 1,820

David Zagami holds the role of Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. Hired in 2002, they have about 23 years of service. In 2025, their total compensation was $84,905.

Dexter Morris

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$76,429

Base pay: $64,461
Overtime: $10,088
Other pay: $1,880
Benefits: $0
Total compensation: $76,429
Hire date: 2016-06-27
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $65,976
Leave Status as of June 30: Active
Overtime Hours: 260
Payroll Number: 868
Regular Hours: 1,820

Dexter Morris holds the role of Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. They have served since 2016 (about 9 years). In 2025, their total compensation was $76,429.

Jarvis Thompson

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$75,757

Base pay: $71,204
Overtime: $2,700
Other pay: $1,853
Benefits: $0
Total compensation: $75,757
Hire date: 2016-11-28
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $72,877
Leave Status as of June 30: On separation leave
Overtime Hours: 69
Payroll Number: 868
Regular Hours: 1,820

Jarvis Thompson holds the role of Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. Their tenure dates to 2016, about 9 years. In 2025, their total compensation was $75,757.

Rasheed Akuetiemhe

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$73,670

Base pay: $72,410
Overtime: $1,180
Other pay: $80
Benefits: $0
Total compensation: $73,670
Hire date: 2017-08-21
Pay basis: Annual
Work city: Manhattan
Middle name: B

Source-specific fields

Base Salary: $74,395
Leave Status as of June 30: Active
Overtime Hours: 21.5
Payroll Number: 868
Regular Hours: 1,820

Rasheed Akuetiemhe works as a Quality Assurance Specialist for Department of Citywide Administrative Services based in Manhattan. Hired in 2017, they have about 8 years of service. Rasheed earned $73,670 in 2025.

Pamela Graham

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$71,697

Base pay: $69,484
Overtime: $474
Other pay: $1,740
Benefits: $0
Total compensation: $71,697
Hire date: 2017-09-18
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $71,116
Leave Status as of June 30: Active
Overtime Hours: 11.75
Payroll Number: 868
Regular Hours: 1,820

Pamela Graham is a Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. Hired in 2017, they have about 8 years of service. 2025 total compensation came to $71,697.

Nigel Benn-Baird

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$68,413

Base pay: $63,167
Overtime: $3,305
Other pay: $1,941
Benefits: $0
Total compensation: $68,413
Hire date: 2022-06-06
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $64,651
Leave Status as of June 30: Active
Overtime Hours: 95.25
Payroll Number: 868
Regular Hours: 1,820

Nigel Benn-Baird holds the role of Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. They have served since 2022 (about 3 years). In 2025, their total compensation was $68,413.

Bandhupran Sarker

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$62,780

Base pay: $53,356
Overtime: $7,753
Other pay: $1,671
Benefits: $0
Total compensation: $62,780
Hire date: 2022-09-12
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $64,651
Leave Status as of June 30: Active
Overtime Hours: 217
Payroll Number: 868
Regular Hours: 1,820

Bandhupran Sarker works as a Quality Assurance Specialist for Department of Citywide Administrative Services based in Manhattan. They have served since 2022 (about 3 years). Bandhupran earned $62,780 in 2025.

Benny Lee

Quality Assurance Specialist/Department of Citywide Administrative Services

2025 total comp

$30,282

Base pay: $26,042
Overtime: $2,055
Other pay: $2,186
Benefits: $0
Total compensation: $30,282
Hire date: 2022-09-12
Pay basis: Annual
Work city: Manhattan
Middle name: K

Source-specific fields

Base Salary: $56,593
Leave Status as of June 30: Ceased
Overtime Hours: 63.5
Payroll Number: 868
Regular Hours: 840

Benny Lee holds the role of Quality Assurance Specialist at Department of Citywide Administrative Services based in Manhattan. Hired in 2022, they have about 3 years of service. In 2025, their total compensation was $30,282.