New York City / Technology & Innovation

Agency file

Technology & Innovation

Source file: New York City — Citywide Payroll / ingested Jun 18, 2026

The Technology & Innovation provides technology and information-systems services that support other government operations.

In 2025, this agency had 1,790 employees with median total compensation of $98,780; the highest distinct record was $282,317.

Year: 2025
Total payroll: $172.9M
Employees: 1,790
Median total: $98,780
Highest record: $282,317

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

-$2,332$209,285+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 1,790 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($98,780) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $92,285 (96%)
Overtime — $1,409 (1%)
Other — $2,888 (3%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$11,425

$46,973

$98,780

$141,493

$170,345

The pay ladder for this department. Someone at the 90th percentile earns $170,345 — more than 90% of the department; the 10th percentile earns $11,425. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Call Center Representative

361 · $35,661

Computer Systems Manager

225 · $154,041

Computer Specialist

142 · $134,442

Certified IT Administrator

120 · $145,656

Computer Associate

85 · $99,847

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Communications City of Greensboro70% match
Financial Information Services Agency New York City44% match

Record list

Employees

Page 23

Bernice Gibbs

Call Center Representative/Technology & Innovation

2025 total comp

$47,558

Base pay: $44,644
Overtime: $1,274
Other pay: $1,640
Benefits: $0
Total compensation: $47,558
Hire date: 2022-12-05
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 40
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Bernice Gibbs serves as a Call Center Representative based in Manhattan. Their tenure dates to 2022, about 3 years. Their 2025 pay totaled $47,558.

Anya Lorenzo

Call Center Representative/Technology & Innovation

2025 total comp

$47,535

Base pay: $45,436
Overtime: $0
Other pay: $2,098
Benefits: $0
Total compensation: $47,535
Hire date: 2015-03-09
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Anya Lorenzo is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2015, about 10 years. 2025 total compensation came to $47,535.

Tangwa Williams

Call Center Representative/Technology & Innovation

2025 total comp

$47,471

Base pay: $44,644
Overtime: $1,463
Other pay: $1,363
Benefits: $0
Total compensation: $47,471
Hire date: 2022-12-05
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 46.25
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Tangwa Williams serves as a Call Center Representative based in Manhattan. Hired in 2022, they have about 3 years of service. Their 2025 pay totaled $47,471.

Joseph Figueroa

Community Associate/Technology & Innovation

2025 total comp

$47,462

Base pay: $47,287
Overtime: $166
Other pay: $9
Benefits: $0
Total compensation: $47,462
Hire date: 2018-12-03
Pay basis: Annual
Work city: Manhattan
Middle name: W

Source-specific fields

Base Salary: $51,227
Leave Status as of June 30: Active
Overtime Hours: 6.5
Payroll Number: 858
Regular Hours: 1,820

Joseph Figueroa is a Community Associate at Technology & Innovation based in Manhattan. Hired in 2018, they have about 7 years of service. 2025 total compensation came to $47,462.

Linda Scavella

Call Center Representative/Technology & Innovation

2025 total comp

$47,410

Base pay: $45,436
Overtime: $1,668
Other pay: $306
Benefits: $0
Total compensation: $47,410
Hire date: 2022-05-23
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 51
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Linda Scavella serves as a Call Center Representative based in Manhattan. Their tenure dates to 2022, about 3 years. Their 2025 pay totaled $47,410.

Roberto Jeanniton

Call Center Representative/Technology & Innovation

2025 total comp

$47,384

Base pay: $40,634
Overtime: $5,532
Other pay: $1,217
Benefits: $0
Total compensation: $47,384
Hire date: 2024-02-26
Pay basis: Annual
Work city: Manhattan
Middle name: D

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 189.75
Payroll Number: 858
Regular Hours: 1,820

Roberto Jeanniton holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. In 2025, their total compensation was $47,384.

Serita Parks

Call Center Representative/Technology & Innovation

2025 total comp

$47,381

Base pay: $42,589
Overtime: $1,782
Other pay: $3,010
Benefits: $0
Total compensation: $47,381
Hire date: 2023-05-15
Pay basis: Annual
Work city: Manhattan
Middle name: J

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 52
Payroll Number: 858
Regular Hours: 1,820

Serita Parks is a Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). 2025 total compensation came to $47,381.

Sharon Butts

Call Center Representative/Technology & Innovation

2025 total comp

$47,364

Base pay: $45,436
Overtime: $1,845
Other pay: $83
Benefits: $0
Total compensation: $47,364
Hire date: 2021-11-15
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 60
Payroll Number: 858
Regular Hours: 1,820

Sharon Butts holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2021, they have about 4 years of service. In 2025, their total compensation was $47,364.

Austin Downey

Associate Call Center Representative-Non-Spvr/Technology & Innovation

2025 total comp

$47,352

Base pay: $41,983
Overtime: $0
Other pay: $5,369
Benefits: $0
Total compensation: $47,352
Hire date: 2005-10-03
Pay basis: Annual
Work city: Manhattan
Middle name: R

Source-specific fields

Base Salary: $82,385
Leave Status as of June 30: On leave
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,505

Austin Downey is a Associate Call Center Representative-Non-Spvr at Technology & Innovation based in Manhattan. They have served since 2005 (about 20 years). 2025 total compensation came to $47,352.

Ashley Hinds

Call Center Representative/Technology & Innovation

2025 total comp

$47,343

Base pay: $44,130
Overtime: $163
Other pay: $3,050
Benefits: $0
Total compensation: $47,343
Hire date: 2023-03-27
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 6.75
Payroll Number: 858
Regular Hours: 1,820

Ashley Hinds works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. Ashley earned $47,343 in 2025.

Phylicia Brown

Call Center Representative/Technology & Innovation

2025 total comp

$47,330

Base pay: $45,361
Overtime: $1,100
Other pay: $870
Benefits: $0
Total compensation: $47,330
Hire date: 2020-05-18
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 39.5
Payroll Number: 858
Regular Hours: 1,820

Phylicia Brown works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2020 (about 5 years). Phylicia earned $47,330 in 2025.

Crystal Torrau

Call Center Representative/Technology & Innovation

2025 total comp

$47,292

Base pay: $44,259
Overtime: $745
Other pay: $2,288
Benefits: $0
Total compensation: $47,292
Hire date: 2023-02-27
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 30
Payroll Number: 858
Regular Hours: 1,820

Crystal Torrau is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $47,292.

Adriatik Berdaku

Radio and Television Operator/Technology & Innovation

2025 total comp

$47,086

Base pay: $46,903
Overtime: $0
Other pay: $183
Benefits: $0
Total compensation: $47,086
Hire date: 2024-09-09
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $62,983
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,400

Adriatik Berdaku is a Radio and Television Operator at Technology & Innovation based in Manhattan. Hired in 2024, they have about a year of service. 2025 total compensation came to $47,086.

David Rosenfeld

Call Center Representative/Technology & Innovation

2025 total comp

$46,973

Base pay: $45,436
Overtime: $75
Other pay: $1,462
Benefits: $0
Total compensation: $46,973
Hire date: 2018-10-22
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 3
Payroll Number: 858
Regular Hours: 1,820

David Rosenfeld works as a Call Center Representative for Technology & Innovation based in Manhattan. They have served since 2018 (about 7 years). David earned $46,973 in 2025.