New York City / Technology & Innovation

Agency file

Technology & Innovation

Source file: New York City — Citywide Payroll / ingested Jun 18, 2026

The Technology & Innovation provides technology and information-systems services that support other government operations.

In 2025, this agency had 1,790 employees with median total compensation of $98,780; the highest distinct record was $282,317.

Year: 2025
Total payroll: $172.9M
Employees: 1,790
Median total: $98,780
Highest record: $282,317

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

-$2,332$209,285+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 1,790 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($98,780) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $92,285 (96%)
Overtime — $1,409 (1%)
Other — $2,888 (3%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$11,425

$46,973

$98,780

$141,493

$170,345

The pay ladder for this department. Someone at the 90th percentile earns $170,345 — more than 90% of the department; the 10th percentile earns $11,425. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Call Center Representative

361 · $35,661

Computer Systems Manager

225 · $154,041

Computer Specialist

142 · $134,442

Certified IT Administrator

120 · $145,656

Computer Associate

85 · $99,847

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Communications City of Greensboro70% match
Financial Information Services Agency New York City44% match

Record list

Employees

Page 4

Toni Simons

Call Center Representative/Technology & Innovation

2025 total comp

$42,716

Base pay: $40,838
Overtime: $0
Other pay: $1,877
Benefits: $0
Total compensation: $42,716
Hire date: 2017-09-18
Pay basis: Annual
Work city: Manhattan
Middle name: G

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,757

Toni Simons works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2017, about 8 years. Toni earned $42,716 in 2025.

Karina Flete

Call Center Representative/Technology & Innovation

2025 total comp

$42,623

Base pay: $40,141
Overtime: $0
Other pay: $2,482
Benefits: $0
Total compensation: $42,623
Hire date: 2013-12-09
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Karina Flete works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2013, they have about 12 years of service. Karina earned $42,623 in 2025.

Kwatazia Francis

Call Center Representative/Technology & Innovation

2025 total comp

$42,605

Base pay: $40,331
Overtime: $1,647
Other pay: $626
Benefits: $0
Total compensation: $42,605
Hire date: 2024-03-18
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 61.5
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Kwatazia Francis serves as a Call Center Representative based in Manhattan. They have served since 2024 (about a year). Their 2025 pay totaled $42,605.

Candyce Johnson-Samuels

Call Center Representative/Technology & Innovation

2025 total comp

$42,435

Base pay: $41,754
Overtime: $0
Other pay: $681
Benefits: $0
Total compensation: $42,435
Hire date: 2023-10-02
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Candyce Johnson-Samuels serves as a Call Center Representative based in Manhattan. They have served since 2023 (about 2 years). Their 2025 pay totaled $42,435.

Jennifer Ortiz

Call Center Representative/Technology & Innovation

2025 total comp

$42,412

Base pay: $42,252
Overtime: $0
Other pay: $159
Benefits: $0
Total compensation: $42,412
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Jennifer Ortiz works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. Jennifer earned $42,412 in 2025.

Brian Alexander

Call Center Representative/Technology & Innovation

2025 total comp

$42,336

Base pay: $42,252
Overtime: $0
Other pay: $84
Benefits: $0
Total compensation: $42,336
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan
Middle name: K

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Brian Alexander holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $42,336.

Evelyn Valerio

Call Center Representative/Technology & Innovation

2025 total comp

$42,328

Base pay: $38,569
Overtime: $0
Other pay: $3,759
Benefits: $0
Total compensation: $42,328
Hire date: 2021-10-18
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,612

At Technology & Innovation, Evelyn Valerio serves as a Call Center Representative based in Manhattan. They have served since 2021 (about 4 years). Their 2025 pay totaled $42,328.

Shyanne Hall

Community Associate/Technology & Innovation

2025 total comp

$42,307

Base pay: $42,307
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $42,307
Hire date: 2024-10-21
Pay basis: Annual
Work city: Brooklyn
Middle name: A

Source-specific fields

Base Salary: $66,808
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,190

At Technology & Innovation, Shyanne Hall serves as a Community Associate based in Brooklyn. They have served since 2024 (about a year). Their 2025 pay totaled $42,307.

Ernesto Bernal

Call Center Representative/Technology & Innovation

2025 total comp

$42,252

Base pay: $42,252
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $42,252
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Ernesto Bernal holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $42,252.

Leonardo Castro Valecill

Call Center Representative/Technology & Innovation

2025 total comp

$42,168

Base pay: $42,085
Overtime: $0
Other pay: $84
Benefits: $0
Total compensation: $42,168
Hire date: 2023-10-23
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Leonardo Castro Valecill is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. 2025 total compensation came to $42,168.

Samuel Woldekiros

Telecommunications Manager/Technology & Innovation

2025 total comp

$41,971

Base pay: $41,971
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,971
Hire date: 2025-03-03
Pay basis: Annual
Work city: Brooklyn
Middle name: T

Source-specific fields

Base Salary: $149,713
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 525

Samuel Woldekiros is a Telecommunications Manager at Technology & Innovation based in Brooklyn. Their tenure dates to 2025, under a year. 2025 total compensation came to $41,971.

Arshanay Mcneal

Call Center Representative/Technology & Innovation

2025 total comp

$41,894

Base pay: $40,621
Overtime: $621
Other pay: $652
Benefits: $0
Total compensation: $41,894
Hire date: 2019-12-02
Pay basis: Annual
Work city: Manhattan
Middle name: K

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 23
Payroll Number: 858
Regular Hours: 1,820

Arshanay Mcneal is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2019, about 6 years. 2025 total compensation came to $41,894.

Guan Lin

Call Center Representative/Technology & Innovation

2025 total comp

$41,777

Base pay: $41,777
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,777
Hire date: 2022-12-05
Pay basis: Annual
Work city: Manhattan
Middle name: P

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Guan Lin works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2022, about 3 years. Guan earned $41,777 in 2025.